Motability Scheme at Vertu Nissan Ilkeston

4.8
Rating 4.8
(245 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Ilkeston

Motability Scheme at Vertu Nissan Ilkeston{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Ilkeston on 03445586554 to make an appointment with our Motability specialist.

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Contact information

Address
Derby Road
Ilkeston
Ilkeston DE7 5FH
GB
Get directions
Phone Number
Call Vertu Nissan Ilkeston on 0344 558 6554
0344 558 6554
0344 558 6554
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Karl Westley
  • Matthew Hall
  • Adam Johnson
  • Benjamin Massey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Boot
  • Natasha Holden
  • Danielle Goodwin
  • Lauren Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Ilkeston

  • Rating 5.0
    Very good service
    Response from Vertu Nissan Ilkeston
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service at Vertu Nissan Ilkeston. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've achieved that.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent service, Matthew was very helpful
    Response from Vertu Nissan Ilkeston
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that Matthew was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza
  • Rating 5.0
    Excellent service
    Response from Vertu Nissan Ilkeston
    Dear Sharon

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Nissan Ilkeston. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

  • Rating 5.0
    Perfect service this time. They provided me a hire car and no stress at all which really helped me!! Thank you so much for all the hard work and fixing the seatbelt before the mot
    Response from Vertu Nissan Ilkeston
    Hello Kelly-marie,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you received perfect service and that the hire car made things easier for you. Our team is dedicated to providing stress-free solutions, and it's wonderful to know that fixing the seatbelt before the MOT met your expectations. Your kind words and 5-star rating mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Absolutely fantastic! Very supportive, understanding, patient, kind and professional. Thank you :)
    Response from Vertu Nissan Ilkeston
    Hello Kelsey,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Nissan Ilkeston. Our team strives to provide supportive, understanding, and professional service, and it's great to know we met your expectations. Your kind words and perfect rating mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
  • Rating 5.0
    I was guided through the process with an understanding and with ease. He knew I am deaf and he explained everything as I needed.
    Response from Vertu Nissan Ilkeston
    Dear Carol

    Thank you so much for taking the time to share your experience with us at Vertu Nissan Ilkeston. We are thrilled to hear that you felt guided through the process with understanding and ease. Our team is dedicated to ensuring that all our customers receive the support they need, and it's wonderful to know that we were able to meet your expectations, especially in accommodating your needs.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Warm regards,

    Dean
  • Rating 5.0
    Wat brilliant in everything I needed know
    Response from Vertu Nissan Ilkeston
    Dear Ellen

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found everything you needed to know and that your experience with us was brilliant. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,

    Dean
  • Rating 5.0
    Easy to
    Understand patience
    Response from Vertu Nissan Ilkeston
    Dear Colin,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service easy to understand and that our team demonstrated patience throughout your experience. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    At Vertu Nissan Ilkeston, we strive to provide the best possible service to all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us.

    Best regards,
    Selina
  • Rating 5.0
    Absolutely fantastic
    Response from Vertu Nissan Ilkeston
    Hello Alison B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us at Vertu Nissan Ilkeston. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza
  • Rating 5.0
    Karl Westley was absolutely amazing. He helped me with everything. Put me at ease and helped me find the car which was best for my needs. Made me feel at ease and was as happy for me as I was at getting my car
    Response from Vertu Nissan Ilkeston
    Hello Jessica,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Karl Westley provided you with such an amazing experience and helped you find the perfect car for your needs. It's great to know that he made you feel at ease and shared in your excitement. Your satisfaction is our top priority, and your kind words mean a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Kerry
  • Rating 5.0
    Great people to deal with
    Response from Vertu Nissan Ilkeston
    Hello Barbara,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Nissan Ilkeston. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Very friendly, efficient great experience
    Response from Vertu Nissan Ilkeston
    Hello Gail,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a friendly and efficient experience with us at Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Danielle
    The Vertu Nissan Ilkeston Team
  • Rating 5.0
    Fantastic experience very helpful and great customer service thanks again
    Response from Vertu Nissan Ilkeston
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience and found our customer service to be helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza.
  • Rating 5.0
    Great service thanks for the complimentary wash and hoover
    Response from Vertu Nissan Ilkeston
    Hello Ian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed our service and appreciated the complimentary wash and hoover. At Vertu Nissan Ilkeston, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very good customer service and helpful
    Response from Vertu Nissan Ilkeston
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service and found our team helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Kerry
  • Rating 5.0
    Very good service
    Response from Vertu Nissan Ilkeston
    Hello Brian,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received very good service during your visit to Vertu Nissan Ilkeston. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very nice people and very inviting
    Response from Vertu Nissan Ilkeston
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be very nice and inviting. Providing a welcoming and supportive environment is important to us, and it's great to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston.

    Best regards, Dawn
  • Rating 5.0
    Very good
    Response from Vertu Nissan Ilkeston
    Hello Paul

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    She was so nice and put us at ease felt like we had known her for years
    Response from Vertu Nissan Ilkeston
    Dear Peter H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt at ease and had such a positive experience with our team member. It's our goal to make every customer feel comfortable and valued, and your kind words affirm that we are on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza
  • Rating 5.0
    Karl was a superstar explained everything in detail. Nothing was too much trouble
    Response from Vertu Nissan Ilkeston
    Hello Anita S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Karl provided you with exceptional service and that everything was explained in detail to your satisfaction. Your kind words and perfect rating mean a lot to us, and we are delighted to know that Karl made your experience with the Motability Scheme at Vertu Nissan Ilkeston a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.

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