Motability Scheme at Vertu Nissan Ilkeston

4.8
Rating 4.8
(194 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Ilkeston

Motability Scheme at Vertu Nissan Ilkeston{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Ilkeston on 03445586554 to make an appointment with our Motability specialist.

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Contact information

Address
Derby Road
Ilkeston
Ilkeston DE7 5FH
GB
Get directions
Phone Number
Call Vertu Nissan Ilkeston on 0344 558 6554
0344 558 6554
0344 558 6554
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Karl Westley
  • Matthew Hall
  • Adam Johnson
  • Benjamin Massey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Boot
  • Natasha Holden
  • Danielle Goodwin
  • Lauren Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Ilkeston

  • Rating 5.0
    All went well I was well looked after and all work carried out thanks
    Response from Vertu Nissan Ilkeston
    Hello Andrew,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you felt well looked after and that everything went smoothly during your visit. Our team at Vertu Nissan Ilkeston is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Very well looked after and without asking cleaned my car inside and out 5 Stars
    Response from Vertu Nissan Ilkeston
    Hello Steven,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you felt well looked after during your visit to Vertu Nissan Ilkeston. Our team always strives to go above and beyond for our customers, and we're delighted that you appreciated the extra touch of having your car cleaned inside and out. Your 5-star rating means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent customer service answered every question I had I really was made to feel like I was a VIP customer couldn't recommend enough
    Response from Vertu Nissan Ilkeston
    Hello Craig S.,

    Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our customer service team and felt valued during your visit. Your recommendation means a lot, and we look forward to welcoming you back to Vertu Nissan Ilkeston. If you have any questions or need assistance, please reach out.

    Best regards,
    Kerry
  • Rating 4.0
    Excellent person, efficient but lacked some knowledge about the actual car we ordered! This was probably due to their being bew in the job, they did seek advice from others m
    Response from Vertu Nissan Ilkeston
    Hello Ian,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team member to be excellent and efficient. We appreciate your feedback regarding the knowledge about the car you ordered. Your comments are invaluable in helping us improve our service, and we will ensure that our team is better equipped with the necessary information in the future.

    Kind regards
    Matthew
  • Rating 5.0
    Happy
    Response from Vertu Nissan Ilkeston
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2LP2407 Kind regards, Matthew.
  • Rating 5.0
    A very easy experience a very good service from nissan dealership adam was a great help in all things i needed to know
    Response from Vertu Nissan Ilkeston
    Hello Andrew W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an easy experience and received very good service at our Nissan dealership. Our team at Vertu Nissan Ilkeston is dedicated to providing the best possible service to our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Fantastic customer service from start to finish
    Response from Vertu Nissan Ilkeston
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our customer service from start to finish. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza.
  • Rating 5.0
    Brilliant as before, can't fault them .
    Response from Vertu Nissan Ilkeston
    Hello Julie
    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was brilliant once again. Your kind words and perfect rating mean a lot to our team here at Vertu Nissan Ilkeston. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Vertu Nissan Ilkeston
  • Rating 5.0
    Absolutely perfect quick and very professional.
    Response from Vertu Nissan Ilkeston
    Hello Julie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be quick and professional. At Vertu Nissan Ilkeston, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 4.0
    Very helpful ,quick & courteous
    Response from Vertu Nissan Ilkeston
    Hello John

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service helpful, quick, and courteous. Your satisfaction is important to us, and we're pleased to know that we met your expectations. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Ben was very polite, helpful and onformative.
    Response from Vertu Nissan Ilkeston
    Dear Jacqueline L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ben was able to provide you with polite, helpful, and informative service during your visit to Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    We strive to offer the best possible experience for all our customers, and your positive comments are a great encouragement to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan

    Kind regards,
    Matthew
  • Rating 5.0
    Very friendly staff
    Couldnt of asked for anymore
    Response from Vertu Nissan Ilkeston
    Hello Lanae L.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be very friendly and that we were able to meet your expectations. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Vertu Nissan Ilkeston. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Chloe
  • Rating 5.0
    Very smooth and quick service.
    Karl was very knowledgeable. Thankyou
    Response from Vertu Nissan Ilkeston
    Hello Lucy,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a smooth and quick experience with us at Vertu Nissan Ilkeston. It's great to know that Karl was able to assist you with his knowledge and expertise. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Really professional And helpful
    Response from Vertu Nissan Ilkeston
    Hello Mark,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be professional and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    The Motability Scheme Team at Vertu Nissan Ilkeston
  • Rating 5.0
    Very helpful and took extra time to explain and set up car features.
    Response from Vertu Nissan Ilkeston
    Dear Violeta T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and appreciated the extra time taken to explain and set up the car features for you. At Vertu Nissan Ilkeston, we strive to provide exceptional service and ensure that our customers feel comfortable and confident with their new vehicles. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best experience possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Really good and helpful
    And Funny 😁 😂
    Response from Vertu Nissan Ilkeston
    Hi Mark,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team both helpful and entertaining. It's always our goal to provide excellent service with a smile, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston!

    Best regards,
    Liza.
  • Rating 5.0
    Fantastic customer service from start finish. Lovely friendly helpful staff. Mathew Hall went above and beyond to ensure o was completely happy with everything.
    Everything was explained in great detail and super happy with overall experience.
    Response from Vertu Nissan Ilkeston
    Hello Nicola,

    Thank you for your wonderful feedback! We’re delighted to hear you had a great experience with our team at Vertu Nissan Ilkeston. It’s fantastic that Mathew Hall and our staff provided you with the friendly service you deserve. Your kind words mean a lot to us.

    If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Very Very good smooth experience
    Response from Vertu Nissan Ilkeston
    Hello Steven,

    Thank you so much for taking the time to share your experience with us at Vertu Nissan Ilkeston. We are thrilled to hear that you had a very smooth experience and that our service met your expectations. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with a 5-star experience. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Kerry
  • Rating 5.0
    Good experience
    Response from Vertu Nissan Ilkeston
    Hello Dariusz,
    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a good experience with us at Vertu Nissan Ilkeston. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything more we can do for you, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Danielle
  • Rating 5.0
    Everything went so smoothly and everything was explained
    Response from Vertu Nissan Ilkeston
    Hi Carla,

    Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly and that our team was able to explain everything clearly for you. Providing excellent service is our top priority, and your feedback means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew

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