Motability Scheme at Vertu Nissan Ilkeston

4.8
Rating 4.8
(227 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Ilkeston

Motability Scheme at Vertu Nissan Ilkeston{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Ilkeston on 03445586554 to make an appointment with our Motability specialist.

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Contact information

Address
Derby Road
Ilkeston
Ilkeston DE7 5FH
GB
Get directions
Phone Number
Call Vertu Nissan Ilkeston on 0344 558 6554
0344 558 6554
0344 558 6554
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Karl Westley
  • Matthew Hall
  • Adam Johnson
  • Benjamin Massey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Boot
  • Natasha Holden
  • Danielle Goodwin
  • Lauren Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Ilkeston

  • Rating 5.0
    She was so nice and put us at ease felt like we had known her for years
    Response from Vertu Nissan Ilkeston
    Dear Peter H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt at ease and had such a positive experience with our team member. It's our goal to make every customer feel comfortable and valued, and your kind words affirm that we are on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza
  • Rating 5.0
    Karl was a superstar explained everything in detail. Nothing was too much trouble
    Response from Vertu Nissan Ilkeston
    Hello Anita S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Karl provided you with exceptional service and that everything was explained in detail to your satisfaction. Your kind words and perfect rating mean a lot to us, and we are delighted to know that Karl made your experience with the Motability Scheme at Vertu Nissan Ilkeston a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    The team at ILkeston, especially Danielle Goodwin, are very welcoming and professional. They helped me with my choices and ensured the car met my needs
    Response from Vertu Nissan Ilkeston
    Dear Eleanor,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Vertu Nissan Ilkeston. Danielle Goodwin and the rest of our team strive to provide welcoming and professional service, and it's fantastic to know that we were able to help you find a car that meets your needs.

    Your kind words and perfect rating mean a lot to us, and we look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Great Experience, Karl was just amazing, so pleasant & personable. If we could give him more than 5 stars we would -he's a great asset to Nissan & we would reccommend to anyone

    Thank you for a great service & experience
    David & Christine
    Response from Vertu Nissan Ilkeston
    Dear Christine O.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Vertu Nissan Ilkeston and that you would recommend our services to others. Your kind words and perfect rating mean a lot to our team, and they motivate us to continue providing the best service possible. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Great service
    Response from Vertu Nissan Ilkeston
    Hello Robert D.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received great service at Vertu Nissan Ilkeston. Our team is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew.
  • Rating 5.0
    Smooth trouble free transaction from start to finish. Carl was courteous, informed and a pleasure to deal with.
    Response from Vertu Nissan Ilkeston
    Dear Lisa H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your transaction was smooth and trouble-free from start to finish. Carl will be delighted to know that his courteous and informed service made your experience a pleasure. Your feedback is incredibly valuable to us, and we are grateful for your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Matthew
  • Rating 5.0
    Karl at Vertu Nisssn Ilkeston has been a wonderful help as have all the customer service team.
    Response from Vertu Nissan Ilkeston
    Hello David J.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Karl and the entire customer service team at Vertu Nissan Ilkeston were able to assist you effectively. Your feedback is incredibly valuable to us, and we are delighted to know that you had a great experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Great handover and a very polite person named ben looked after very good
    Response from Vertu Nissan Ilkeston
    Hello Andrew W.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ben provided you with a great handover and looked after you well. Your positive feedback is greatly appreciated and will be shared with the team. We strive to offer the best service possible, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Excellent work done kept informed provided with a car so everything went just fine
    Response from Vertu Nissan Ilkeston
    Good afternoon Jennifer. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Smoth handover great experience
    Response from Vertu Nissan Ilkeston
    Hello Jordan

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a smooth handover and a great experience with us at Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Friendly n very helpful
    Response from Vertu Nissan Ilkeston
    Hello James

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston.

    Best regards,
    Dean
  • Rating 5.0
    Great experience top bloke :) felt very looked after...
    Response from Vertu Nissan Ilkeston
    Hello Jordan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and felt well looked after. It's our goal to ensure every customer feels valued and supported, and your kind words are a testament to our team's efforts. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Danielle
  • Rating 5.0
    Very friendly staff and helpful. Excellent service from start to finish
    Response from Vertu Nissan Ilkeston
    Hello Scott,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful, and that you received excellent service from start to finish. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Selina
  • Rating 4.0
    Everything was fine except for the fact that I was booked in for a Service and MOT ? But they didn’t carry out th Service for some reason???
    Response from Vertu Nissan Ilkeston
    Hello David,

    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT40910 Kind regards, Dean
  • Rating 5.0
    Mathew Hall at Vertu Ilkeston was absolutely fantastic
    Response from Vertu Nissan Ilkeston
    Hello Billy

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with Mathew at Vertu Nissan Ilkeston. Providing excellent service is our top priority, and it’s great to know that Mathew was able to meet your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    My experience was 12/10, Karl was professional and down to earth, could not have asked for a better person to help with me , and if I need a new car in the future I will be asking for Karl's help. Many thanks.
    Response from Vertu Nissan Ilkeston
    Hello Jonathan

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at Vertu Nissan Ilkeston was exceptional and that Karl was able to assist you in such a professional and personable manner. It's always our goal to provide the best service possible, and we're delighted to know that Karl exceeded your expectations.

    If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to welcoming you back whenever you're ready for a new car.

    Many thanks once again for your kind words.

    Best regards,
    Keith
  • Rating 5.0
    Matthew Hall has always made the proccess easy and everything run smoothly.
    Response from Vertu Nissan Ilkeston
    Hello Mandy C.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Matthew Hall has consistently made the process easy and smooth for you. Providing excellent service is our top priority, and it's fantastic to know that we've met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    The gentleman has been amazing from start to finish.
    Response from Vertu Nissan Ilkeston
    Hello Faith

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with us from start to finish. Our team is dedicated to providing exceptional service, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Keith
  • Rating 5.0
    Mot arranged at short notice completed quite quickly
    Response from Vertu Nissan Ilkeston
    Hello Ian B.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that we were able to arrange your MOT at short notice and complete it quickly. At Vertu Nissan Ilkeston, we strive to provide efficient and convenient service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Excellent service from all at dealership
    Response from Vertu Nissan Ilkeston
    Hello Anita,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from our team at Vertu Nissan Ilkeston. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.

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