Motability Scheme at Vertu Skoda Leicester

Motability Scheme at Vertu Skoda Leicester

4.9
Rating 4.9
(17 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
414-416 Groby Road
Leicester LE3 9QB
GB
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Phone Number
Call Vertu Skoda Leicester on 0344 558 0765
0344 558 0765
0344 558 0765
Website

Visit dealer website

Email

salesenquiries@vertumotors.com

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • David Clarke
  • David Ilett
  • Luke Shelton
  • Charlie Scarle
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Simran Jassal
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Skoda Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Skoda Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Skoda Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Skoda Leicester on 03445580765 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Vertu Skoda Leicester

  • Rating 5.0
    We were seen by Charlie Scarle who was very helpful before we visited the showroom for a test drive and sent us all the information we requested about the car we were interested beforehand. In the showroom, he was polite and patient with our numerous questions and had great customer care skills. We came away very happy with our choice of car . Great service.
    Response from Vertu Skoda Leicester
    Dear Graham

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Charlie Scarle and that he was able to assist you effectively both before and during your visit to our showroom. It's great to know that his helpfulness, patience, and customer care skills contributed to your satisfaction and confidence in choosing the right car.

    We are committed to providing excellent service to all our customers, and your kind words are a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Skoda Leicester. We wish you many happy miles in your new car!

    Best regards,

    Keith
  • Rating 5.0
    Yes
    Linda lord who served us. Because of my mental health and mobility issues, she was very kind and polite. She helped us through our application. Hot chocolate was awesome. Great customer service . Thank you
    Response from Vertu Skoda Leicester
    Dear Mohammed S.,

    Thank you so much for taking the time to share your experience with us at Vertu Skoda Leicester. We are thrilled to hear that Linda provided you with the kindness and support you needed during your visit. It's wonderful to know that her assistance made a positive impact, especially considering your mental health and mobility concerns.

    We're also delighted that you enjoyed the hot chocolate! Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent customer service.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    Matthew
  • Rating 5.0
    David was excellent kept me updated all the time and and was always there to help .
    Response from Vertu Skoda Leicester
    Dear Caroline O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that David provided you with excellent service and kept you updated throughout your experience with us. It's great to know that he was always there to help you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Vertu Skoda Leicester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    David Ilett guided me through the process of choosing a new motability car. He was patient and knowledgeable and considered my views and needs. Excellent customer service as always. Never had a bad experience here.
    Response from Vertu Skoda Leicester
    Hello Cathrine,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with David Ilett. It's great to know that he was able to guide you through the process with patience and expertise, ensuring your needs were met. Providing excellent customer service is our top priority, and we're delighted to hear that you've consistently had positive experiences with us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Skoda Leicester.

    Best regards,
    Kerry
  • Rating 5.0
    Good customer service explained all about the vehicle very helpful a very good experience
    Response from Vertu Skoda Leicester
    Hello Declan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us and that our team was able to provide you with helpful and thorough explanations about the vehicle. Your feedback is incredibly valuable to us, and we are delighted to know that our customer service met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Skoda Leicester.

    Best regards,
    Dean
  • Rating 5.0
    Charlie Scarle was awesome.
    Response from Vertu Skoda Leicester
    Hello James,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Charlie Scarle provided you with an awesome experience at Vertu Skoda Leicester. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    She was very efficient, friendly and had a calm manner. She clearly explained everything and made the process stress free.
    Response from Vertu Skoda Leicester
    Hello Ellen

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service efficient, friendly, and calming. It's great to know that everything was clearly explained and that the process was stress-free for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Skoda Leicester.

    Best regards,
    Dean
  • Rating 5.0
    Linda was excellent. Really helpful & nothing was too much trouble
    Response from Vertu Skoda Leicester
    Dear Teresa P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Linda provided you with excellent service and was able to assist you so effectively. Your feedback is incredibly valuable to us, and it’s great to know that Linda made your experience with us a positive one. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Exceptional customer service
    Response from Vertu Skoda Leicester
    Hello Doreen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received exceptional customer service during your visit to Vertu Skoda Leicester. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve achieved that.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn

  • Rating 5.0
    David Ilet was has done us a great service and went above and beyond to get our vehicle ready and presented in good condition. He always kept us updated, was there to answer any questions we had and was overall extremely helpful.
    Response from Vertu Skoda Leicester
    Hello Saadia R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with David Ilet. It's great to know that he was able to provide you with excellent service and ensure your vehicle was ready and in good condition. Keeping our customers informed and answering any questions is something we strive for, and we're glad David was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Chloe
  • Rating 5.0
    A very professional and welcoming experience
    Response from Vertu Skoda Leicester
    Dear Kenneth,

    Thank you so much for taking the time to share your experience with us at Vertu Skoda Leicester. We are thrilled to hear that you found our service to be both professional and welcoming. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.

    We strive to provide the best possible experience for all our customers, and your kind words are a great encouragement to our team. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Selina
  • Rating 4.0
    Simple and clear process, very helpful
    Response from Vertu Skoda Leicester
    Hello Liam,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our process simple and clear, and that our team was able to assist you effectively. Your feedback is invaluable to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Pick up time arranged, vehicle ready to go at that time, good briefing over all aspects
    Response from Vertu Skoda Leicester
    Dear Bruce,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with the Motability Scheme at Vertu Skoda Leicester met your expectations. It's wonderful to know that the pick-up process was smooth and that you found the briefing on all aspects of your vehicle helpful.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Kerry
  • Rating 5.0
    Excellent
    Response from Vertu Skoda Leicester
    Dear Zuzana L.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Skoda Leicester. Our team is dedicated to providing the best service possible, and it's incredibly rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the entire team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Warm regards,

    Liza
  • Rating 5.0
    Good knowledge listened to what I wanted
    Response from Vertu Skoda Leicester
    Hello Darryl,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us and that our team was able to listen to your needs and provide the knowledge you were looking for. Your feedback is incredibly valuable to us, and it motivates us to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Skoda Leicester.

    Best regards,
    Dean
  • Rating 5.0
    Superb customer service, car and motability features thoroughly explained, no pressure
    Response from Vertu Skoda Leicester
    Dear Bruce

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a superb experience with our customer service and that our team was able to thoroughly explain the car and Motability features to your satisfaction. It's great to know that you felt no pressure during your visit, as we strive to create a comfortable and informative environment for all our customers.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star rating and for choosing Vertu Skoda Leicester for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    Brilliant service as always!
    Response from Vertu Skoda Leicester
    Dear Cathrine,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive brilliant service from us at Vertu Skoda Leicester. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Dean

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