Motability Scheme at TMS Volvo Leicester

4.6
Rating 4.6
(25 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Welcome to TMS Volvo Leicester

Here at TMS Motor Group, leasing a new car on the Motability Scheme should be an exciting, rewarding & enjoyable experience. That's why we prioritise customer care & work hard to provide a friendly, intelligent & helpful service that'll help you drive away happy.

As a family run & owned business, we're passionate about what we do & are proud to represent both Kia & Volvo across Coventry, Hinckley & Leicester. Our goal is to consistently exceed customer expectations & make joining the Motability Scheme a pleasure. We also offer services, repairs, MOTs & more, so don't hesitate to contact us today. We're always ready to help.

Contact TMS Volvo Leicester on 01162758800 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
511 Melton Road
Leicester LE4 7SJ
GB
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Phone Number
Call TMS Volvo Leicester on 0116 275 8800
0116 275 8800
0116 275 8800
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Andrew Green
  • Mark Peter Fisher
  • Daniel Fowler
  • Ricki Hayre
  • Darren Raper
  • Elliot Howard
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Michaela Orton
  • Caitlin Mackinder
  • Joe Whyman
We recommend calling and booking an appointment before visiting.
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Accessibility features at TMS Volvo Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TMS Volvo Leicester

  • Rating 5.0
    Mark was brilliant. Lots of reassurance and laughs along the way.
  • Rating 5.0
    Extremely helpful
  • Rating 5.0
    Was kept informed from the start
  • Rating 5.0
    Excellent . Pick up my car and clean it inside and out and bring it back . What customer service
  • Rating 5.0
    Perfect
  • Rating 5.0
    Again another fantastic experience with this dealership. The service that is provided from them is just amazing, and I wish that I could give more than five stars.

    Please pass on my thanks and praise to this dealer and I look forward to a continued relationship going forwards.
  • Rating 5.0
    Fantastic customer service
  • Rating 5.0
    Absolutely fantastic service, great care and brilliant staff (Cait on Service Desk especially brilliant). Hoping Volvo go back on the scheme!!! 🤞🤞🤞
  • Rating 5.0
    Excellent and problem free experience
  • Rating 4.0
    Plus side they completed the service early so I did not have to take it back but there was a couple of things that they did not set in car management system which concerned me till I realised what was needed
  • Rating 5.0
    Top rate service from start to finish first class ✅💯
  • Rating 5.0
    Collection and delivery service great
  • Rating 5.0
    helpful as always
  • Rating 5.0
    Great service
  • Rating 5.0
    Everything went as planned and I was happy with TMS service
  • Rating 1.0
    Didn’t realise car was motobility even tho discussed it when was in for service went pick it up tyres weren’t replaced as discussed also was waiting for my permission so had to come back again to pick it up , once collected wipers wasn’t done tyre pressure was low had to do our selves & reset it Parker assists wasn’t looked at sorted as if decussed at service . So basically was really disappointed . Spent most afternoon ringing to see was completed to be just put on leave a message . Also car wasn’t even washed as always have been before .
  • Rating 5.0
    This time round an absolutely amazing experience! I would like a special thank you to go to Cait, who was so helpful so courteous and a massive credit to TMS! Please look after her as she really is an asset to your organisation!!!
  • Rating 3.0
    Not quite I was told
  • Rating 5.0
    Excellent service, great communication and car returned sparkling clean
  • Rating 4.0
    Good

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