Mercedes Benz are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Mercedes-Benz of Leicester

4.5
Rating 4.5
(12 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 00:00 - 16:00

Contact information

Address
9 St. Georges Way
Leicester LE1 1SP
GB
Phone Number
Call Inchcape Mercedes-Benz Leicester on 0116 251 1444
Email
Reviews
Visit dealer website

Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 00:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday00:00 - 16:00

Motability Scheme specialists:

  • George Eden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Harish Patel
  • Catherine Chapman
  • Lydia Hackney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Mercedes-Benz Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Mercedes-Benz Leicester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Mercedes-Benz Leicester on 01162511444 to make an appointment with our Motability specialist.

Reviews at Inchcape Mercedes-Benz Leicester

  • Rating 5.0
    Alvin was extremely helpful and kept us updated every step of the way, would most definitely recommend.
    Response from Inchcape Mercedes-Benz Leicester
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Alvin receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Alvin Sarkis handled our experience with Mercedes and made every step enjoyable. Alvin was polite, professional and extremely helpful throughout. He would go the extra mile, keeping us updated on the progress of our vehicle, ensuring we were kept up to date at all times.

    Alvin would call to check in with us and ensure any queries we had were dealt with in a timely manor. His standards of customer service are unmatched and we look forward to dealing with him again in the future. A true gentleman.
    Response from Inchcape Mercedes-Benz Leicester
    Hello Paul, thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to Alvin and the senior management team so that he receives the recognition that he deserves. Kind regards, Mercedes-Benz of Leicester
  • Rating 5.0
    Great service and was kept up to date with reasons for any delay in completion of job
    Response from Inchcape Mercedes-Benz Leicester
    Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these comments over to the dealership. Kind regards, Mercedes Benz of Leicester
  • Rating 5.0
    Treated really well, all the staff are lovely, I dealt with Tim and he was amazing polite and friendly. Would definitely recommend.
    Response from Inchcape Mercedes-Benz Leicester
    Thank you for taking the time to leave us this wonderful review , it is great to hear that you enjoyed your experience with us, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Very good George was great I would recommend
    Response from Inchcape Mercedes-Benz Leicester
    Hello Ranjit . Thank you for taking the time to leave us a review about your visit.
  • Rating 3.0
    Not a great experience, although I was looked after by the Motability staff George. Car not cleaned and the MOT was ok
    Response from Inchcape Mercedes-Benz Leicester
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your feedback onto the relevant management team who will look into your concerns in more depth.
  • Rating 1.0
    Tank was 50 miles and it went down to empty which I don’t know why?
    My 25£ air refresher was completely emptied on my driver seat, couldn’t get rid of strong smell for days.
    Response from Inchcape Mercedes-Benz Leicester
    We are disappointed that you felt you had to give a 1* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 5.0
    Due to the global shortages of microchips for everything. We did have to wait for our new vehicle around 9 months. But the reassurance and guidance from my mercedes representative ALVIN was fantastic. I cannot praise this gentleman more for his constant update of my vehicle and his involvement with the mobility services. He was very honest and told me the truth of the waiting periods.And would keep me informed of all developments of my car.
    I will always be loyal to Mercedes-Benz because we get treated so well. And the GLA was superb.
    5 stars for ALVIN. MERCEDES-BENZ LEICESTER. WELL DONE
    Response from Inchcape Mercedes-Benz Leicester
    We do thank you for your understanding and patience, this is not what we would hope to achieve Kuldeep, enjoy your new vehicle.
  • Rating 5.0
    Very good
    Response from Inchcape Mercedes-Benz Leicester
    Hello Matthew , Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very pleased with my new car.my salesman was very well mannered and thorough as were all the staff.he answered all my questions.overall I am very satisfied with the service even though they had problems with getting new cars they dealt with it efficiently. Thankyou
    Response from Inchcape Mercedes-Benz Leicester
    Thanks Amanda. We are happy we were able to provide such a good experience and we appreciate your kind words.
  • Rating 5.0
    Service you give is brilliant also Ash who picked up and delivered back is a lovely pleasant man.
    Response from Inchcape Mercedes-Benz Leicester
    Hello Robert, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Alvin and his manager were really great and were patient with me and and met my needs, thanks
    Response from Inchcape Mercedes-Benz Leicester
    Good morning, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back. Until then, we’re here if you need anything.
Displaying reviews 1 - 3 out of the 12 most recent
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