Motability Scheme at Mercedes-Benz of Leicester

4.0
Rating 4.0
(31 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 00:00 - 16:00

Contact information

Address
9 St. Georges Way
Leicester LE1 1SP
GB
Phone Number
Call Mercedes-Benz of Leicester on 0116 251 1444
Email
Reviews
Visit dealer website

Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 00:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday00:00 - 16:00

Motability Scheme specialists:

  • Kelly White
  • Parth Khunti
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Harish Patel
  • Jim Demetriou
  • Leah-Anna Young
  • Jessica Lee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz Leicester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Leicester can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Leicester on 01162511444 to make an appointment with our Motability specialist.

Reviews at Mercedes-Benz of Leicester

  • Rating 5.0
    Very quick service snd helpful in explaining everything
  • Rating 5.0
    No concerns, staff professional and friendly.
    Response from Mercedes-Benz of Leicester
    Thank you so much for the 5-star review, Verlyn! We're thrilled to hear that you had a great experience with our team. If there's anything else we can assist you with in the future, don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Good service
    Response from Mercedes-Benz of Leicester
    Hello Hussein, We are thrilled you had a great experience with our service! Thank you for taking the time to share your positive feedback. We strive to deliver excellent service to all of our customers, and we're delighted that we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!
  • Rating 5.0
    Good
    Response from Mercedes-Benz of Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 1.0
    Not always fix it no good service thank you
    Response from Mercedes-Benz of Leicester
    Hello,
    thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details on to the management team at the dealership.
  • Rating 5.0
    Great
    Response from Mercedes-Benz of Leicester
    Thank you, Clayton, so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our Inchcape Mercedes Benz of Leicester. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.

    If you have any further feedback or suggestions on how we can continue to improve, please don't hesitate to share. We appreciate your support and look forward to serving you again in the future.
  • Rating 5.0
    Excellent customer service
    Response from Mercedes-Benz of Leicester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Execellent service
    Response from Mercedes-Benz of Leicester
    We're thrilled to see that you enjoyed your visit with us Harsha, thank you
  • Rating 4.0
    Took a little longer then expected but everything was perfect
    Response from Mercedes-Benz of Leicester
    Thank you for your review, your honesty is appreciated.
  • Rating 1.0
    The worst experience. It gets worse every time. I'd give 0 stars if I could!
    Response from Mercedes-Benz of Leicester
    We pride ourselves on our customer services and are disappointed to hear we did not provide this, we are here at tellusmore@inchcape.co.uk should you require any assistance, please do include your contact details and registration, many thanks
  • Rating 1.0
    Very bad service
    Response from Mercedes-Benz of Leicester
    We are aware that at times, we do not provide the level of service we hope to achieve, it is the working together to resolve and rectify which speaks volumes, we are here at tellusmore@inchcape.co.uk to assist as necessary should you require this, please include as much detail as possible including your registration number and contact details, many thanks.
  • Rating 5.0
    Very good service . Thanks .
    Imtiaz Ahmed
    Response from Mercedes-Benz of Leicester
    Hello Imtiaz A.. Thank you for taking the time to leave us a review about your visit.
  • Rating 3.0
    Good service but it took them just over 4.5 hrs to do servicing,MOT & to vacume.
    Response from Mercedes-Benz of Leicester
    We do thank you for your honest review, your feedback is of importance, we do apologise for the delay Aruna.
  • Rating 5.0
    GREAT SERVICE
    Response from Mercedes-Benz of Leicester
    Hello Amjad A.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    It was good thanks
    Response from Mercedes-Benz of Leicester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Brilliant no regrets
    Response from Mercedes-Benz of Leicester
    Hello Dilipkumar, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 5.0
    Great customer service
    Response from Mercedes-Benz of Leicester
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 1.0
    Since I have had The car from Mercedes I have had numerous problems and the car has been into Mercedes more than a dozen times with some of the issues resolved and some not and it is still ongoing and as at the moment the mobility scheme is not being offered by Mercedes So customer care it’s not very good
    Response from Mercedes-Benz of Leicester
    Thank you for taking the time to contact us. We are sorry to hear of the issues you've experienced and appreciate the inconvenience and concern this may cause. Please contact us at tellusmore@inchcape.co.uk so we can put things right for you.
  • Rating 3.0
    At no fault of George the motability team who he was talking to were not that helpful but he himself was 5⭐️ In how he offered his own vehicle and his professionalism. Great job.
    Response from Mercedes-Benz of Leicester
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that George receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Alvin was extremely helpful and kept us updated every step of the way, would most definitely recommend.
    Response from Mercedes-Benz of Leicester
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Alvin receives the recognition he deserves and forward this to the management for you. Thank you

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