Motability Scheme at TMS Volvo Leicester

4.7
Rating 4.7
(59 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Welcome to TMS Volvo Leicester

Motability Scheme at TMS Volvo LeicesterMotability Scheme at TMS Volvo LeicesterMotability Scheme at TMS Volvo Leicester

Here at TMS Motor Group, leasing a new car on the Motability Scheme should be an exciting, rewarding & enjoyable experience. That's why we prioritise customer care & work hard to provide a friendly, intelligent & helpful service that'll help you drive away happy.

As a family run & owned business, we're passionate about what we do & are proud to represent both Kia & Volvo across Coventry, Hinckley & Leicester. Our goal is to consistently exceed customer expectations & make joining the Motability Scheme a pleasure. We also offer services, repairs, MOTs & more, so don't hesitate to contact us today. We're always ready to help.

Contact TMS Volvo Leicester on 01162758800 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
511 Melton Road
Leicester LE4 7SJ
GB
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Phone Number
Call TMS Volvo Leicester on 0116 275 8800
0116 275 8800
0116 275 8800
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Andrew Green
  • Mark Peter Fisher
  • Darren Raper
  • Elliot Howard
  • Ali Culpedin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Michaela Orton
  • Mitchell Gammon
  • Joe Whyman
We recommend calling and booking an appointment before visiting.
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Accessibility features at TMS Volvo Leicester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TMS Volvo Leicester

  • Rating 5.0
    Very professional and helpful staff
  • Rating 2.0
    Made us wait 2 hours for handover and checks forced to go on appointed day threatened with cancelling insurance no prayer facilities offered for mum who left home on friday and missed prayers no offer or guidance where toilets were mum soiled herself as too emabarassed to ask for toilets more preference given to those who chose to finace or purcahse than motability customers only person of colour in show room felt uninvited and disreagrded and less priority given as fixated on spending 2hrs with a customer who was purchasing car from show room felt quite uncomfortable and poor experience happy to discuss
    Response from TMS Volvo Leicester
    Dear Jarina,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at TMS Volvo Leicester. It is concerning to learn about the delays and the lack of facilities and guidance provided during your visit. We strive to ensure all our customers feel valued and respected, and it is clear we fell short in your case.

    Please accept our sincerest apologies for any discomfort or inconvenience caused to you and your mum. We are committed to improving our services and ensuring that all customers, regardless of their purchasing method, receive the attention and care they deserve.

    I would appreciate the opportunity to discuss your experience further and address any specific concerns you may have. Please feel free to reach out to me directly at your convenience.

    Thank you once again for your feedback, and I hope we can make things right.

    Kind regards,
    John
    TMS Volvo Leicester
  • Rating 5.0
    Great service.
    Response from TMS Volvo Leicester
    Dear Ann,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at TMS Volvo Leicester. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    John
    TMS Volvo Leicester Team
  • Rating 5.0
    Very professional, informative, efficient and welcoming.
    Response from TMS Volvo Leicester
    Dear Paul,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be professional, informative, efficient, and welcoming. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TMS Volvo Leicester.

    Best regards,
    John
    TMS Volvo Leicester Team
  • Rating 5.0
    But I would like to drive one more time with my family. I do. Want one appointment for a trial before they scar?Arrive.
    Mark did very good service and he helped me in a good way.So I am really precher with him as well. Thanks 😊
    Response from TMS Volvo Leicester
    Hi Dipika,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Volvo Leicester
  • Rating 5.0
    Considerate paid a lot attention to everything, really nice friendly person.
  • Rating 5.0
    Very smooth transaction of handing over my old car and getting into my new one beautiful car the Volvo is I never really thought of Volvo being a Motorbility dealership but was very surprised and pleased thank to mark and the folks at Motorbility ops for my car
  • Rating 5.0
    TMS VOlvo is probably the best car dealership I have ever dealt with.
  • Rating 5.0
    Very good.
  • Rating 5.0
    I really felt respected and the person who deal with my case was extremely kind
    5 star
  • Rating 5.0
    Excellent service
  • Rating 5.0
    The gentleman were very helpful and informative
  • Rating 5.0
    Walked through how to set up the car with us. And even gave us a bouquet of flowers.
  • Rating 5.0
    Great
  • Rating 5.0
    Great dealership everything was processed quickly mark fisher always happy to help all new tech explained car was clean well presented
  • Rating 5.0
    Excellent Service, sales were very helpful and everything was clearly explained. Would recommend Volvo to friends and familt
  • Rating 5.0
    Great service team at tms send a detailed video of the service, service department always helpful. Car comes back clean
  • Rating 5.0
    Extremely easy and seamless process. Very friendly and helpful service at TMS.
  • Rating 5.0
    Elliot was polite,respectful and professional
  • Rating 5.0
    Very good. Easy Straight forward.

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