Motability Scheme at Vertu Toyota Loughborough

4.8
Rating 4.8
(84 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Loughborough

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Loughborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Loughborough on 01509273131 to make an appointment with our Motability specialist.

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Contact information

Address
Belton Road
0
Loughborough LE11 1ND
GB
Get directions
Phone Number
Call Vertu Toyota Loughborough on 01509 273131
01509 273131
01509 273131
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jacob Lockyer
  • Ben Clay
  • Lewis Hayes
  • Joel Bembridge
  • Hannah Heseltine
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Alison Roberts
  • Chrissy Wicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Loughborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Loughborough

  • Rating 5.0
    Excellent very helpful talked us through the the car would recommend
    Response from Vertu Toyota Loughborough
    Dear Janice H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Vertu Toyota Loughborough to be helpful and that you had a positive experience with us. It's great to know that we were able to assist you effectively and that you would recommend our services. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    The process was made simple.Excellent customer service.I loved the test drive,and placed an order.
    Jacob toyota dealer for motability.Answered all my questions. Patient at dealing with my lack of confidence.
    Response from Vertu Toyota Loughborough
    Dear Eileen,

    Thank you so much for taking the time to share your experience with us at Vertu Toyota Loughborough. We are thrilled to hear that you found the process simple and enjoyed the excellent customer service. It's wonderful to know that you loved the test drive and felt confident in placing an order with us.

    Your feedback is incredibly valuable, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Fantastic, brilliant, the best experience and answered all my questions. Vertu Toyota Loughborough A+++
    Response from Vertu Toyota Loughborough
    Hello Duncan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu Toyota Loughborough. Our team is dedicated to providing the best service possible, and it's great to know that we were able to answer all your questions and meet your expectations. Your kind words and A+++ rating truly mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Absolutely fantastic Toyota couldn’t do anymore outstanding service

    Thank you Ben, and thanks to the manager

    Response from Vertu Toyota Loughborough
    Hello Joanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an outstanding experience with us at Vertu Toyota Loughborough. Ben and our entire team are dedicated to providing exceptional service, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and we are grateful for your kind words. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Very helpful and pleasant
    Response from Vertu Toyota Loughborough
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both helpful and pleasant. At Vertu Toyota Loughborough, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very efficient and great service.
    Response from Vertu Toyota Loughborough
    Hello Connor M.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service efficient and great. At Vertu Toyota Loughborough, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 4.0
    Good
    Response from Vertu Toyota Loughborough
    Hello Ian,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a good experience with the Motability Scheme at Vertu Toyota Loughborough. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Excellent experience, I recommend Toyota vertu Loughborough
    Response from Vertu Toyota Loughborough
    Dear Duncan J.,

    Thank you so much for taking the time to share your experience with us at Vertu Toyota Loughborough. We are thrilled to hear that you had an excellent experience and that you would recommend our services. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Excellent service and talked through the results clearly.
    Response from Vertu Toyota Loughborough
    Dear Michael B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that our team was able to clearly communicate the results with you. Providing top-notch service and ensuring our customers fully understand their options is a priority for us at Vertu Toyota Loughborough.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to deliver exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Liza
  • Rating 5.0
    Friendly, professional service…
    Response from Vertu Toyota Loughborough
    Hello Rebecca,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and professional. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Loughborough.

    Best regards, Dawn
    The Motability Scheme Team
  • Rating 5.0
    Very good
    Response from Vertu Toyota Loughborough
    Hello Ann,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at Vertu Toyota Loughborough. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Liza
  • Rating 4.0
    đź‘Ť good
    Response from Vertu Toyota Loughborough
    Dear Vaishali R.,

    Thank you for taking the time to leave us a review and for giving us a 4-star rating. We're delighted to hear that you had a positive experience with the Motability Scheme at Vertu Toyota Loughborough. Your feedback is invaluable to us as we strive to provide the best service possible. If there's anything specific you think we could improve on, please feel free to let us know. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Very good would recommend Vertu Toyota
    Response from Vertu Toyota Loughborough
    Dear Janice,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Toyota Loughborough. Your recommendation means a lot to our team, and we are delighted to know that we could meet your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    I'm very happy with all the service.
    Response from Vertu Toyota Loughborough
    Hello Tony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service you received at Vertu Toyota Loughborough. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    just went at length to complete the experience and it oops gone
    Response from Vertu Toyota Loughborough
    Hello Jeremy,

    Thank you for your 5-star review! We're delighted to hear that your experience with the Motability Scheme at Vertu Toyota Loughborough was positive. Your feedback is valuable to us. If you need anything else or have more comments, please reach out. We look forward to serving you again!

    Best regards,
    The Vertu Toyota Loughborough Team
  • Rating 5.0
    Very nice service and very nice people
    Response from Vertu Toyota Loughborough
    Dear Angela

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Toyota Loughborough.

    Best regards,
    Keith
  • Rating 4.0
    No problem with service.. car cleaned inside but not boot. Wasn't washed.. was offered for it to be done but I was in a hurry si declined
    Response from Vertu Toyota Loughborough
    Dear Samantha,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with the service overall. We apologize for not having the opportunity to clean the exterior of your car and the boot during your visit. We understand that time is valuable, and we appreciate your understanding in this matter.

    If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to welcoming you back in the future and providing you with an even better experience.

    Best regards,
    Keith
  • Rating 5.0
    Very helpful indeed. Service was all finished in a couple of hours. Thank you
    Response from Vertu Toyota Loughborough
    Hello Teresa,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service helpful and that we were able to complete everything in a timely manner. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Loughborough.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service Both the manager and BEn motorbilty guy nothing to much trouble
    Response from Vertu Toyota Loughborough
    Hello Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from both our manager and Ben, our Motability specialist. It's our goal to ensure that nothing is too much trouble for our customers, and we're delighted that we could meet your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Vertu Toyota Loughborough for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    The Toyota team were very polite, knowledgeable, and helpful throughout the entire process. They delivered what they said they would, when they said they would. Excellent! Thank you.
    Response from Vertu Toyota Loughborough
    Hello Simon S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Toyota Loughborough. It's great to know that our team's politeness, knowledge, and helpfulness made a difference for you. We always strive to deliver on our promises, and your feedback reassures us that we are on the right track.

    Kind regards,
    Matthew

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