Motability Scheme at Vertu Toyota Loughborough

4.8
Rating 4.8
(56 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Vertu Toyota Loughborough

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Loughborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Loughborough on 01509273131 to make an appointment with our Motability specialist.

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Contact information

Address
Belton Road
0
Loughborough LE11 1ND
GB
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Phone Number
Call Vertu Toyota Loughborough on 01509 273131
01509 273131
01509 273131
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel Lewin
  • Ben Clay
  • Lewis Hayes
  • Joel Bembridge
  • Eloise Hand
  • Hannah Heseltine
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Emily Eaves
  • Alison Roberts
  • Chrissy Wicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Loughborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Loughborough

  • Rating 5.0
    Excellent, all departments working correctly and very helpful at all times.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Professional and friendly service. Took time to understand my needs. Very pleased with my new car.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Easy, drop off, staff very helpful and courteous. Great experience as always.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Elouise at the Toyota dealership was very helpful and professional.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Elouise was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Ben Clay my sales manager was really great at keeping me informed and making sure everything was fully prepared
    Response from Vertu Toyota Loughborough
    Good afternoon Desrii. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Great team efficient in details needed
    Thankyou
    Response from Vertu Toyota Loughborough
    Good afternoon Christopher. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Vertu toyota Loughborough is one of the best customer service experience I've ever had 100 percent gr8 thank you
    Response from Vertu Toyota Loughborough
    Good afternoon, Rhys . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very helpful and gave all the right information we needed well done to the sales team at Toyota
    Response from Vertu Toyota Loughborough
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Absolute pleasurable experience
    Response from Vertu Toyota Loughborough
    Good afternoon Richard. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Brilliant experience - I cannot fault the service Vertu Loughborough provided especially from Lewis there. He explained everything perfectly before and after purchase. I would recommend them to anyone looking for a Motorbility vehicle.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    Ben was a real star, treated us valued customer and couldn’t have been more attentive and kind
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Really personable service from the dealership- friendly and not pushy!
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Excellent customer service.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
  • Rating 5.0
    A very professional experience. I found Elouise to be friendly and accommodating.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Elouise was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Excellent smooth handover
    Same car but new features
    All good
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic dealer Ben clay motability man was the best amazing service I love my new toyota chr
    Response from Vertu Toyota Loughborough
    Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great service.
    Response from Vertu Toyota Loughborough
    Thank you for taking the time to leave this great review. Many thanks, Chloe
  • Rating 5.0
    I was very pleased with the whole experience, from reception and picking up my car in a clean condition. Thank you
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    All good
    Response from Vertu Toyota Loughborough
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    I was more than satisfied with the professional guidance from Elouise.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Elouise was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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