Motability Scheme at Vertu Toyota Loughborough

4.9
Rating 4.9
(71 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Toyota Loughborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Toyota Loughborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Toyota Loughborough on 01509273131 to make an appointment with our Motability specialist.

Contact information

Address
Belton Road
0
Loughborough LE11 1ND
GB
Phone Number
Call Vertu Toyota Loughborough on 01509 273131
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Daniel Lewin
  • Jacob Lockyer
  • Ben Clay
  • Lewis Hayes
  • Joel Bembridge
  • Hannah Heseltine
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Alison Roberts
  • Chrissy Wicks
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Loughborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Loughborough

  • Rating 5.0
    I'm very happy with all the service.
    Response from Vertu Toyota Loughborough
    Hello Tony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service you received at Vertu Toyota Loughborough. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    just went at length to complete the experience and it oops gone
    Response from Vertu Toyota Loughborough
    Hello Jeremy,

    Thank you for your 5-star review! We're delighted to hear that your experience with the Motability Scheme at Vertu Toyota Loughborough was positive. Your feedback is valuable to us. If you need anything else or have more comments, please reach out. We look forward to serving you again!

    Best regards,
    The Vertu Toyota Loughborough Team
  • Rating 5.0
    Very nice service and very nice people
    Response from Vertu Toyota Loughborough
    Dear Angela

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Toyota Loughborough.

    Best regards,
    Keith
  • Rating 4.0
    No problem with service.. car cleaned inside but not boot. Wasn't washed.. was offered for it to be done but I was in a hurry si declined
    Response from Vertu Toyota Loughborough
    Dear Samantha,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with the service overall. We apologize for not having the opportunity to clean the exterior of your car and the boot during your visit. We understand that time is valuable, and we appreciate your understanding in this matter.

    If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to welcoming you back in the future and providing you with an even better experience.

    Best regards,
    Keith
  • Rating 5.0
    Very helpful indeed. Service was all finished in a couple of hours. Thank you
    Response from Vertu Toyota Loughborough
    Hello Teresa,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service helpful and that we were able to complete everything in a timely manner. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Loughborough.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service Both the manager and BEn motorbilty guy nothing to much trouble
    Response from Vertu Toyota Loughborough
    Hello Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from both our manager and Ben, our Motability specialist. It's our goal to ensure that nothing is too much trouble for our customers, and we're delighted that we could meet your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Vertu Toyota Loughborough for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    The Toyota team were very polite, knowledgeable, and helpful throughout the entire process. They delivered what they said they would, when they said they would. Excellent! Thank you.
    Response from Vertu Toyota Loughborough
    Hello Simon S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Toyota Loughborough. It's great to know that our team's politeness, knowledge, and helpfulness made a difference for you. We always strive to deliver on our promises, and your feedback reassures us that we are on the right track.

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic service best service ever had at a dealer on motability
    Response from Vertu Toyota Loughborough
    Hello Michael H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Vertu Toyota Loughborough. Our team is dedicated to providing the best possible service to all our customers, and it’s incredibly rewarding to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service from Ben Clay from start to finish
    Response from Vertu Toyota Loughborough
    Good afternoon Angelina. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Lewis was extremely helpful.
    We were really impressed with the service we received.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Service excellent would recommend garage
    Response from Vertu Toyota Loughborough
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very helpful and polite throughout the process would definitely recommend to anyone
    Response from Vertu Toyota Loughborough
    Good afternoon, Sarah . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very helpful thought out the process would highly recommend
    Response from Vertu Toyota Loughborough
    Good afternoon, Sarah. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Fantastic experience, Hannah was great as were all the staff, very professional and friendly
    Response from Vertu Toyota Loughborough
    Hi Gary, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Hannah Many thanks Keith
  • Rating 5.0
    Very good hand over Mr T Coulson.
    Response from Vertu Toyota Loughborough
    Good afternoon Tony. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent, all departments working correctly and very helpful at all times.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Professional and friendly service. Took time to understand my needs. Very pleased with my new car.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Easy, drop off, staff very helpful and courteous. Great experience as always.
    Response from Vertu Toyota Loughborough
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Elouise at the Toyota dealership was very helpful and professional.
    Response from Vertu Toyota Loughborough
    Thank you so much for your kind words! We are so happy to hear that Elouise was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Ben Clay my sales manager was really great at keeping me informed and making sure everything was fully prepared
    Response from Vertu Toyota Loughborough
    Good afternoon Desrii. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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