Motability Scheme at Vertu Renault Mansfield

Motability Scheme at Vertu Renault Mansfield

4.8
Rating 4.8
(146 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Renault Mansfield

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Vertu Renault Mansfield can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Vertu Renault Mansfield on 03445586668 to make an appointment with our Motability specialist.

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Contact information

Address
Southwell Road West
Mansfield NG18 4LW
GB
Get directions
Phone Number
Call Vertu Renault Mansfield on 0344 558 6668
0344 558 6668
0344 558 6668
Website

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Email

admin@internetenquiries.co.uk

Reviews

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Service centre details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Kelly-Anne Straw
  • Kellie Lamb
We recommend calling and booking an appointment before visiting.

Accessibility features at Vertu Renault Mansfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Vertu Renault Mansfield

  • Rating 5.0
    top service provided from hire car to work completed
    Response from Vertu Renault Mansfield
    Hello Kirstie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received top service from start to finish, from the hire car to the completion of the work. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Dean
  • Rating 5.0
    Anyone that can deal with my other half deserves a 5
    Response from Vertu Renault Mansfield
    Dear Maureen

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Vertu Renault Mansfield. It's always our goal to provide excellent service, and we're glad we could meet your expectations. Your kind words and perfect rating mean a lot to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Keith
  • Rating 5.0
    Very good and helpful
    Response from Vertu Renault Mansfield
    Hello David

    Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn



    Best regards,
    The Motability Scheme Team at Vertu Renault Mansfield
  • Rating 5.0
    Good service as always
    Response from Vertu Renault Mansfield
    Hello Mark G.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you consistently receive good service from us. At Vertu Renault Mansfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Everything great as usual Kelly Anne straw so polite always smiling an very welcoming answers any questions you might have she deffo got her heart in the job she does
    Response from Vertu Renault Mansfield
    Thank you for taking the time to leave a review regarding your experience with Kelly Anne at Vertu Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn

  • Rating 5.0
    Good service. Very polite and helpful. Communicat well. Good customer serves would recommend to others.
    Response from Vertu Renault Mansfield
    Hello Stuart

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Renault Mansfield. It's great to know that you found our service polite, helpful, and communicative. Your recommendation means a lot to us, and we are delighted to have earned your trust. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 3.0
    Was happy with most except for asking TWICE for the wireless charger to be fixed but never bin sorted.
    Response from Vertu Renault Mansfield
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTSK1806 Kind regards Dawn
  • Rating 5.0
    We always have good service from Bristol Street Motors
    Response from Vertu Renault Mansfield
    Hello Mark

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you consistently receive good service from us at Vertu Renault Mansfield. Your feedback is incredibly important to us, and it’s wonderful to know that we are meeting your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to serving you again soon!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and friendly.
    Completely happy with service.
    Response from Vertu Renault Mansfield
    Good afternoon Harry. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    We Always Get Excellent Sevice With Renault Garage
    Response from Vertu Renault Mansfield
    Good afternoon Mark. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very polite and helpful
    Response from Vertu Renault Mansfield
    Good afternoon, Andrew . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very good would highly recommend them thank you .
    Response from Vertu Renault Mansfield
    Hi Catherine. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Friendly, welcoming and got the job done
    Response from Vertu Renault Mansfield
    Good afternoon Tracey. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Response from Vertu Renault Mansfield
    Good afternoon MIchelle. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    All ok
    Response from Vertu Renault Mansfield
    Good afternoon Michael. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    First class service both at reception and quickness in getting the car sorted
    Response from Vertu Renault Mansfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Great service and very friendly staff. Thank you
    Response from Vertu Renault Mansfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic customer service, really helpful and friendly
    Response from Vertu Renault Mansfield
    Good afternoon Sonia. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    On time and always polite
    Response from Vertu Renault Mansfield
    Good afternoon Glen. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Mansfield. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 4.0
    waiting all day for a first service which takes a couple of hours isn’t brilliant service staff very pleasant
    Response from Vertu Renault Mansfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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