Motability Scheme at Marshall Škoda Northampton

4.8
Rating 4.8
(155 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Bedford Road
Northampton
Northamptonshire NN1 5NS
GB
Phone Number
Call Marshall Škoda Northampton on 01604 795444
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Daniel Short
  • Jack Farrier
  • Neil Day
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Gavin Harris
  • Michael Burnhope
  • Kimberley Coulson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Škoda Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Škoda Northampton

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Škoda Northampton

  • Rating 5.0
    Was a perfect and smooth process from start to finish.
    Jack was amazing.
    Response from Marshall Škoda Northampton
    Good afternoon Paul and thank you for taking the time to leave your feedback and 5 star review for the team, we'll be sure to pass your appreciation on. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Michael was very help from start to finish on the order of my vehicle, kept me updated with the shipping process also.
    Response from Marshall Škoda Northampton
    Thank you Libby. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    No problems and helpful staff
    Response from Marshall Škoda Northampton
    Good morning Samuel and thank you for taking the time to leave your comments and 5 star review, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Kevin & Daniel were great, helpful and professional despite not being Motability Specialists.
    These 2 guys were clearing up the unbelievably awful and hopeless Customer Service given by Jack who after taking initial placement of order in Sept, ignors 8 calls over a week as we wanted to increase the value of the order and finally only called when we stated we would cancel and go elsewhere.... no apology or acknowledgement of his inability to provided an acceptable service. Nor did he offer an apology when my son and l went in for a second test drive.
    Then he left poor Kevin and Daniel to pick up the pieces of the incomplete order which had the missing light pack that should have been added to the original build of the order ( and was not mentioned when we called Jack the second week of Dec wondering if our car was on its way as his promise of keeping us informed turned out to be an empty promise. He said yes everything was as ordered and we would get it by the end of Dec), but we had to ask for a gesture of goodwill as nothing originally offered.... we got a tank of fuel.... still waiting on a couple of standard parts that were missing.
    But we do not want any further dealings with Jack who gives customer service a bad name
    Response from Marshall Škoda Northampton
    Thank you Brenda for your 5 star rating, very much appreciated. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Easy and simple to understand and when unsure they take the time to make sure you understand I have never had such a pleasant experience getting a car before 10 out of 10 cannot recommend highly enough
    Response from Marshall Škoda Northampton
    Good morning and thank you again for your positive 5 star rating and feedback on your experience, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Jason, Marshall Motor Group.
  • Rating 5.0
    Experience was great from start to end.

    Jack was great at handling everything and it was a easy handover.
    Response from Marshall Škoda Northampton
    Hi Paul and thank you for taking the time to review Marshall Skoda! We really appreciate it. Have a great day! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    First class service from Michael.
    Thank you
    Karl and Marie
    Response from Marshall Škoda Northampton
    Thanks for your review Karl! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Very easy and extremely helpful all the way through.
    Response from Marshall Škoda Northampton
    Thanks for your review Duncan! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    I ordered a car from Marshall Skoda Northampton and received very good service from Jack. I had some questions afterwards that were not answered straight away, but fortunately now the issue has been resolved and I am very happy with the service that I have received at Marshall Skoda Northampton. I had a test drive in the electric Enyac estate and was so impressed with it, that I have ordered it as my next car. I am a happy customer and look forward to getting my new car in a few months time.
    Response from Marshall Škoda Northampton
    Good morning Jane. We're disappointed to see your 2 star review and would be very grateful if you would email your contact details to us at reviews.skoda@marshall.co.uk so a member of our management team can get in touch to assist. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent service from Dan from start to finish. Couldn’t be happier
    Response from Marshall Škoda Northampton
    Good morning Jayne and thanks for leaving us a 5 star review. We really appreciate you taking the time. Have a lovely day! Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Not received car yet, but staff seem friendly and very helpful
    Response from Marshall Škoda Northampton
    Good morning Karl and thanks for leaving us a 5 star review. We really appreciate you taking the time. Have a lovely day! Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Jack was great. Thanks mate
    Response from Marshall Škoda Northampton
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Very helpful and excellent service
    Response from Marshall Škoda Northampton
    Thank you Christopher for your 5 star rating and positive review. We really appreciate your comments. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Michael who dealt with us was very knowledgable and answered all of our questions, and there were quite a few! He was happy to go over and repeat anything we were unsure of. My overall experience was a very good one, and this was all down to Michael, he really is great!
    Response from Marshall Škoda Northampton
    Good afternoon Lynden and thank you for taking the time to leave your great feedback and 5 star rating for Michael and the team at Marshall Škoda Northampton, it's much appreciated. Kind Regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Was a Fantastic the service that was given was to a high standard would recommend them to anyone
    Response from Marshall Škoda Northampton
    Good morning Shirley and thank you for taking the time to leave such great feedback and your 5 star rating for the team at Marshall Skoda, it's much appreciated. Have a lovely day! Best wishes. Nikki, Marshall Motor Group.
  • Rating 5.0
    Michael Burnhope at Marshall Skoda was excellent. He went above and beyond to meet my needs. He kept me informed every step of the way.
    Response from Marshall Škoda Northampton
    Good morning Alison and thank you for taking the time to leave such great feedback and your 5 star rating for the team at Marshall Skoda, it's much appreciated. Have a lovely day! Best wishes. Nikki, Marshall Motor Group.
  • Rating 5.0
    Jack was the best salesman I’ve ever met he helped me with everything and even offered me support that no other dealer offered I would highly recommend him to anyone
    Many thanks Brooklyn
    Response from Marshall Škoda Northampton
    Good morning and thank you for taking the time to leave your 5 star review for Jack and the team at Marshall Skoda Northampton, it's much appreciated. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    The man was really great, 😊
    Response from Marshall Škoda Northampton
    Good morning Ryan and thank you for taking the time to leave your great feedback and 5 star review for the team, it's much appreciated. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very professional plenty of coffee .comfortable seating.great comms with service person.5*
    Response from Marshall Škoda Northampton
    Good morning Michael and thank you for taking the time to leave your great feedback and 5 star review for the team, it's much appreciated. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    We had a great experience with Skoda Northampton. Michael was very clear about the handover. He synced my phone up to the system and explained all the aspects of the vehicle and how all the gadgets worked. He was also very good with my husband who suffers from Alzheimer’s and Michael was very friendly with him, didn’t talk down to him as many people do. We both had a great experience and would definitely recommend anybody to go to Skoda dealership in Northampton. Thank you for all the help.
    Response from Marshall Škoda Northampton
    Many thanks for your 5 star rating, Robert. We really appreciate it! Kind regards, Nikki, Marshall Motor Group.

Similar Motability Scheme dealers