Motability Scheme at Vertu Volkswagen Nottingham South

4.2
Rating 4.2
(14 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Volkswagen Nottingham South

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Nottingham South can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Nottingham South on 01159813813 to make an appointment with our Motability specialist.

Contact information

Address
180 Loughborough Road
West Bridgford
Nottingham NG2 7JB
GB
Phone Number
Call Vertu Volkswagen Nottingham South on 0115 981 3813
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Henry Fawsitt
  • Paul Boyd
  • Benjamin Fotheringham
  • Christopher Gray
  • Anthony Hedges
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Ince
  • Jade Keith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Nottingham South

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Nottingham South

  • Rating 4.0
    I would have given 5 stars if the rear windscreen wiper cap that cover the bolt assembly had been replaced as requested - this was missing after a previous service
    Response from Vertu Volkswagen Nottingham South
    Hello Samuel and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    Paul was amazing from start to finish. Not too pushy but very knowledgeable and we didn’t feel rushed or pushed. Since our experience with Volkswagen I have recommended their service to my friends and family.
    Thank you again Paul
    Response from Vertu Volkswagen Nottingham South
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Paul receives the recognition he deserves and forward this to the management for you. Thank you Dawn
  • Rating 5.0
    Good customer service. Wish there wasn’t a 12-13 month wait, but this is out of their hands.
    Response from Vertu Volkswagen Nottingham South
    Hello Laura, thank you for taking the time to leave us a review about your visit. Kind regards, Trish.
  • Rating 5.0
    Great customer service skills by harry thanks
    Response from Vertu Volkswagen Nottingham South
    Good morning Ali. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Harry receives the recognition he deserves. Many thanks, Dean.
  • Rating 2.0
    Never received a text reminder of when the appointment was, was only told when I booked it in which was months before. Was told my car would be back to me for lunch time due to having my child’s car seat and pram inside and wasn’t dropped back to me until 5pm. Car was only hovered on the inside and not wiped down.
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Amber Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. A member of the Management team will be contacting you directly. Kind regards, Dean.
  • Rating 5.0
    Good communication
    Response from Vertu Volkswagen Nottingham South
    Hello John, thank you for taking the time to leave us a review about your visit. Kind regards, Trish.
  • Rating 5.0
    I was feeling anxious before arriving but the gentleman who was looking after us made me ffeel at ease. He was very professional explaining everything & taking time to ask questions & changes for the car. He was professional and friendly making us laugh. So I would give him a full 5 stars as he made it a pleasant experience for me.
    Response from Vertu Volkswagen Nottingham South
    Thank you very much for such wonderful feedback following your visit with us at Vertu Volkswagen Nottingham South, we are delighted you have shared your experience with our Sales Team with us and really appreciate the time you have taken to post this review, thank you once again, Stuart.
  • Rating 5.0
    Really good kept me up yo date with everything that was happening
    Response from Vertu Volkswagen Nottingham South
    Hello Tracey and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 4.0
    Good service got a lot of help but was disappointed that I couldn't test drive the car I want as there was not one available
    Response from Vertu Volkswagen Nottingham South
    Hi Stephen, customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Trish.
  • Rating 2.0
    I ask to be kept up to date on the day to due with my mot be all I got is someone will phone you back my phone ring at 16.00 to be told it Ready
    Response from Vertu Volkswagen Nottingham South
    Hi John, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com. Kind regards Chloe.
  • Rating 5.0
    Great customer service, very friendly and helpful very happy thanks
    Response from Vertu Volkswagen Nottingham South
    Hello Johanna and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Ben fotheringham was spot on. Went in for the mobility scheme and he explained and sorted everything out.
    Response from Vertu Volkswagen Nottingham South
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Very good customer service
    Response from Vertu Volkswagen Nottingham South
    Thank you for this great review Richard!
  • Rating 3.0
    I had to wait for very long time when I took my car in for servicing
    Response from Vertu Volkswagen Nottingham South
    Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Thanks Dawn
Displaying reviews 1 - 3 out of the 14 most recent
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