Motability Scheme at Vertu Volkswagen Nottingham South

4.5
Rating 4.5
(139 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Volkswagen Nottingham South

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Nottingham South can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Nottingham South on 01159813813 to make an appointment with our Motability specialist.

Contact information

Address
180 Loughborough Road
West Bridgford
Nottingham NG2 7JB
GB
Phone Number
Call Vertu Volkswagen Nottingham South on 0115 981 3813
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Boyd
  • Benjamin Fotheringham
  • Christopher Gray
  • Maisie Donald
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Steve Ferrer
  • Rocco Farabella
  • Sam Reule
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Nottingham South

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Nottingham South

  • Rating 5.0
    Ben was knowledgeable and really helpful a well deserved 5 stars

    Response from Vertu Volkswagen Nottingham South
    Good morning Mark. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service, job done on time
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Paul was really helpful and explained everything to me.
    Response from Vertu Volkswagen Nottingham South
    Hi Beverley, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Paul Many thanks Keith
  • Rating 5.0
    Ben and the team were help and efficient in all ways, we are looking forward to taking delivery of the new car. They have made the experience trouble free and enjoyable so far
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Paul was great really helpful kept me informed about everything and the collection went smoothly
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Was a lovely lady called Maisie who dealt with us. She ensured I had everything I needed and explained each detail of the car to us and even showed us around the car. She ensured each step was done throughly and she was kind while also maintaining professionalism
    Response from Vertu Volkswagen Nottingham South
    Good afternoon, Bethany . Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Maisie and the team. We hope to see you again soon. Happy motoring, Danielle
  • Rating 5.0
    The service was quick a the car cleaned. The admin was also very thorough and good at her job
    Response from Vertu Volkswagen Nottingham South
    Good morning Janet. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Still waiting at the moment got car to be made but other then that the experience is amazing so far thanks guys
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    it was very wonderful experience made me feel very welcome and i I appreciate that a lot thank you so much
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Nathan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very helpful and quick
    Response from Vertu Volkswagen Nottingham South
    Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 2.0
    This is the second time our car has been with an MOT with the West Bridgeford firm and both experiences have not been great at all.
    Response from Vertu Volkswagen Nottingham South
    Hi Tadgh, Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref Y2TL1708 Kind regards, Keith
  • Rating 5.0
    Fabulous
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Ben the sales person was ver knowledgeable and helpful. The ordering process was straightforward too.
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Very professional, Everything went through very smooth and Paul was very helpful with all the what needed to be done and any queries I had. Very good experience overall.
    Response from Vertu Volkswagen Nottingham South
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Was very good
    Response from Vertu Volkswagen Nottingham South
    Hi Kim. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Excellent customer service from Sarah always helpfully and big thanks to maisie for helping with mobility options.

    Response from Vertu Volkswagen Nottingham South
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic service from the team made to feel very welcome by the staff
    Response from Vertu Volkswagen Nottingham South
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 4.0
    the car is perfect other than the fact it came with no floor mats!!
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very efficient and thorough
    Response from Vertu Volkswagen Nottingham South
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Great, thank you. Ryan at VW Nottingham South was amazing and very helpful.
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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