Motability Scheme at Vertu Volkswagen Nottingham South

4.6
Rating 4.6
(182 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volkswagen Nottingham South

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Nottingham South can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Nottingham South on 01159813813 to make an appointment with our Motability specialist.

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Contact information

Address
180 Loughborough Road
West Bridgford
Nottingham NG2 7JB
GB
Get directions
Phone Number
Call Vertu Volkswagen Nottingham South on 0115 981 3813
0115 981 3813
0115 981 3813
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Nigel Wilson
  • Paul Boyd
  • Christopher Gray
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed
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Accessibility features at Vertu Volkswagen Nottingham South

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Nottingham South

  • Rating 5.0
    Paul was super helpful ...he helped us understand the process as this was the first time getting mobility car excellent experience 👌 many thanks Paul
    Response from Vertu Volkswagen Nottingham South
    Hello Jane

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Paul was able to assist you effectively and make your first experience with the Motability Scheme a positive one. Providing excellent service and ensuring our customers feel supported and informed is our top priority, and it's great to know Paul delivered on that promise.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Many thanks,
    Dean
  • Rating 5.0
    One of the best really looked after me unbelievable showed me everything won’t go anywhere else again top class
    Response from Vertu Volkswagen Nottingham South
    Hello Evan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Volkswagen Nottingham South. It's fantastic to know that you felt well looked after and that our team was able to provide you with all the information you needed. Your kind words and top-class rating mean a lot to us. We look forward to welcoming you back in the future and continuing to meet your mobility needs. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Volkswagen Nottingham South Team
  • Rating 5.0
    Ryan was brilliant.. right from first contact to handover.. Phone me to update when he said he would. Top guy
    Response from Vertu Volkswagen Nottingham South
    Hello Kya,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Ryan at Vertu Volkswagen Nottingham South. It's great to know that he provided you with excellent service from start to finish and kept you updated throughout the process. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Ryan.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Very professional im 100% satisfied
    Response from Vertu Volkswagen Nottingham South
    Hello Scott

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very professional and that you are 100% satisfied. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Nottingham South.

    Best regards,
    Keith
  • Rating 5.0
    Very good service from Paul at VW nottingham South
    Response from Vertu Volkswagen Nottingham South
    Hello Orlando,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received very good service from Paul at Vertu Volkswagen Nottingham South. Providing excellent service is our top priority, and it's wonderful to know that Paul met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Excellent customer service and a smooth handover
    Response from Vertu Volkswagen Nottingham South
    Dear Sonia

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced excellent customer service and a smooth handover at Vertu Volkswagen Nottingham South. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very easy
    Response from Vertu Volkswagen Nottingham South
    Hello Lewis W.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us to be very easy. Providing a seamless and hassle-free service is something we strive for, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Nottingham South.

    Kind regards,
    Matthew
  • Rating 5.0
    Initially they were very good however when my car said oil change this year it was never done as they just tipped it up and reset it
    Response from Vertu Volkswagen Nottingham South
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT5DS0608 Kind regards, Liza.
  • Rating 5.0
    Very nice gentleman explained everything very well
    Response from Vertu Volkswagen Nottingham South
    Dear Angela L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Volkswagen Nottingham South. It's great to know that our staff was able to explain everything clearly and provide you with the service you deserve. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0

    Paul Boyd was at all times very helpful, customer focused, anything requested was not a problem and good knowledge of the car, controls and the motability scheme. A credit to the dealership.
    Response from Vertu Volkswagen Nottingham South
    Dear Ann J.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Paul Boyd at Vertu Volkswagen Nottingham South. It's fantastic to know that his helpfulness, customer focus, and extensive knowledge made your visit enjoyable and seamless. We are proud to have him as part of our team, and your kind words will certainly be shared with him. Your satisfaction is our top priority, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 1.0
    Unprofessional, staff members giving conflicting information, constant harassment via phone and text, rude staff.
    Response from Vertu Volkswagen Nottingham South
    Dear Shafaqat

    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTSA0207 Kind regards Dawn



  • Rating 5.0
    Great service and very nice staff
    Response from Vertu Volkswagen Nottingham South
    Hello Jeffrey L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be very nice. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Nottingham South.

    Best regards,
    Matthew
  • Rating 5.0
    Was great
    Response from Vertu Volkswagen Nottingham South
    Hello Nathan S.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Volkswagen Nottingham South. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Chloe
  • Rating 5.0
    Great service from Megan!
    Response from Vertu Volkswagen Nottingham South
    Hello Graham
    Thank you so much for your wonderful review! We're thrilled to hear that you received great service from Megan. Providing excellent customer service is a top priority for us at Vertu Volkswagen Nottingham South, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Megan and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Vertu Volkswagen Nottingham South
  • Rating 5.0
    Extremely efficient
    Response from Vertu Volkswagen Nottingham South
    Hello Richard,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service extremely efficient. At Vertu Volkswagen Nottingham South, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Paul was excellent on all areas and made us feel comfortable and at ease.
    Response from Vertu Volkswagen Nottingham South
    Dear Ann
    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Paul provided you with excellent service and made you feel comfortable and at ease during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to offer the best service possible, and your kind words are a great encouragement to our team. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Volkswagen Nottingham South.

    Best regards,
    Dawn

    Vertu Volkswagen Nottingham South
  • Rating 5.0
    Was great,friendly and professional
    Response from Vertu Volkswagen Nottingham South
    Hello Kale F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, friendly, and professional. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Nottingham South.

    Kind regards,
    Matthew
  • Rating 5.0
    Seamless, great communication and delivered according to the timescale. What more could a customer ask for. Huge thanks Paul!
    Response from Vertu Volkswagen Nottingham South
    Hello Lisa C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us and that our communication met your expectations. Paul and the entire team at Vertu Volkswagen Nottingham South are dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    We had a great experience with Volkswagen and came home very happy. We would highly recommend Megan, she was lovely and so helpful.
    Response from Vertu Volkswagen Nottingham South
    Hello David,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Volkswagen Nottingham South. We are thrilled to hear that you had a great experience and came home happy. It's fantastic to know that Megan was able to assist you so well and make your visit enjoyable. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Kind regards,
    Liza.
  • Rating 5.0
    Brilliant staff and very professional. Megan is lovely. Highly recommend.
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Reece. Thank you so much for your kind words! We are so happy to hear that Megan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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