Motability Scheme at Vertu Volkswagen Nottingham South

4.4
Rating 4.4
(97 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Volkswagen Nottingham South

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Nottingham South can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Nottingham South on 01159813813 to make an appointment with our Motability specialist.

Contact information

Address
180 Loughborough Road
West Bridgford
Nottingham NG2 7JB
GB
Phone Number
Call Vertu Volkswagen Nottingham South on 0115 981 3813
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Benjamin Fotheringham
  • Christopher Gray
  • Anthony Hedges
  • Ryan Oliver
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Steve Ferrer
  • Rocco Farabella
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Volkswagen Nottingham South

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Nottingham South

  • Rating 5.0
    Brilliant from start to finish
    Response from Vertu Volkswagen Nottingham South
    Thanks for taking the time to mark us as 5 stars! Kind regards, Chloe
  • Rating 5.0
    Looked after well and very supportive of our needs.
    Response from Vertu Volkswagen Nottingham South
    Hi Nichola. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you and that you felt looked after and supported during your visit. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Anthony was amazing he was so helpful :). Would definitely recommend using this car show room everyone was very polite and everything was super quick and easy xx
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Excellent from the minute the called to us coming to look and place order
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service
    Response from Vertu Volkswagen Nottingham South
    Hi Gareth Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    very well explained and lovely staff
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Joseph. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 4.0
    Excellent service but parking is an issue.
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    It was a wonderful experience…🤩 The Customer Rep was very professional n explained all details to Us👍🏽
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Excellent service and good job done
    Response from Vertu Volkswagen Nottingham South
    Good morning Carole. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 2.0
    I had a waiting MOT appointment and when done I was handed the keys and told I’d be emailed paperwork. Had no conversation about how the MOT went. Wasn’t told about any advisories. I’ve checked my email 24 hours later and still haven’t received anything. I had to go on the gov.uk website myself to find out I had advisories on two tyres and rear brake pads. I’m not really happy with the customer service.
    Response from Vertu Volkswagen Nottingham South
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2RT0111 Kind regards, Liza.
  • Rating 5.0
    Excellent
    Response from Vertu Volkswagen Nottingham South
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Amazing customer service, very friendly. Explained the cars features well and made it easier to choose the car that was right for me. 10/10 service
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 1.0
    Very disappointing. Would have given up if it wasn’t for the cars being good.
    Response from Vertu Volkswagen Nottingham South
    Good evening Delilah. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information including registration number we can certainly have this looked into further for you. Please quote ref YXTDW010210. Kind regards, Selina
  • Rating 5.0
    What an amazing experience I loved
    Response from Vertu Volkswagen Nottingham South
    Hello Dean, Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 3.0
    There is never a disabled space available. Not from other blue badge customers but from you sales cars with stickers in. The service was fine. Check in was good. Late for pick up
    Response from Vertu Volkswagen Nottingham South
    Thank you for your review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards Dawn
  • Rating 5.0
    Great service
    Response from Vertu Volkswagen Nottingham South
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    It was great service. Thank you
    Balkis Daoud
    Response from Vertu Volkswagen Nottingham South
    Thank you for taking your time to leave this great review! Kind regards, Selina
  • Rating 5.0
    Great service, informative, was patience with my decision thought process. Helpful. Made it easy in my purchase
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Jamila. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Great service as usual
    Response from Vertu Volkswagen Nottingham South
    Good afternoon Pauline. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Ben was very friendly and knowledgeable, was impressed with his whole attitude
    Response from Vertu Volkswagen Nottingham South
    Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.

Similar Motability Scheme dealers