Motability Scheme at Vertu Volkswagen Nottingham North

4.7
Rating 4.7
(31 reviews)
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Welcome to Vertu Volkswagen Nottingham North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Nottingham North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Nottingham North on 01159204141 to make an appointment with our Motability specialist.

Contact information

Address
199 Mansfield Road
Daybrook
Nottingham NG5 6GZ
GB
Phone Number
Call Vertu Volkswagen Nottingham North on 0115 920 4141
Email
Reviews
Visit dealer website

Service centre details
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Toggle Hours

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Scoffield
  • Sian Catton
  • Simon Luciw
We recommend calling and booking an appointment before visiting.

Accessibility features at Vertu Volkswagen Nottingham North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Vertu Volkswagen Nottingham North

  • Rating 5.0
    Excellent
    Response from Vertu Volkswagen Nottingham North
    Hello John .. Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Outstanding customer service. Reception staff went above & beyond expectations
    Response from Vertu Volkswagen Nottingham North
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
  • Rating 5.0
    Friendly and informative at every stage
    Response from Vertu Volkswagen Nottingham North
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Done a excellent job on fixing the issues another garage had caused... they was very commutative throughout the process and even done extra works like the service while they had the car in...have now made this branch my main garage for my car to have any works done
    Response from Vertu Volkswagen Nottingham North
    Hi Maegan, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
  • Rating 3.0
    The service was good but no one picked up the phone after 1pm.
    Response from Vertu Volkswagen Nottingham North
    Good afternoon Faatima. Thank you for taking the time to leave a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3FL3006 Kind regards, Dean.
  • Rating 5.0
    Car collected and returned by lunchtime and a video of the overall condition. Excellent service!!
    Response from Vertu Volkswagen Nottingham North
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Great
    Response from Vertu Volkswagen Nottingham North
    Hello Sallyann G.. Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Great service thanks
    Response from Vertu Volkswagen Nottingham North
    Hello Jacqueline and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean
  • Rating 5.0
    Great customer service and excellent understanding of the requirements of the customer and car. Very polite and keeping customer well informed.
    Response from Vertu Volkswagen Nottingham North
    Hello Kulbhushan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean
  • Rating 5.0
    Excellent customer service, car was picked up and delivered very quickly and all service processes were available to view. Can't fault it. David Sadler.
    Response from Vertu Volkswagen Nottingham North
    Good morning David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Great customer service from start to finish… absolutely love the new video feature showing the technician explaining the service carried out. Courtesy car was offered which was really really helpful to enable me to continue with my daily tasks. Thank you so much!
    Response from Vertu Volkswagen Nottingham North
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Ben.
  • Rating 5.0
    Trouble free experience .they can’t do enough for you. A1
    Response from Vertu Volkswagen Nottingham North
    Good afternoon Adrian and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great service very polite staff too.
    Response from Vertu Volkswagen Nottingham North
    Hi Ian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 3.0
    Appointment was accommodating & reminder of service, which was helpful & my car was picked up by a lovely gentleman. But unfortunately my car was not hoovered or cleaned inside, hence the 3 stars. For some reason since vertu have taken over, my cars are not cleaned like they used be?!
    Response from Vertu Volkswagen Nottingham North
    Good afternoon Nirmala. Thank you for taking the time to leave us a review. We would like to investigate this further could your please email us with further details to digitalcustomerexperience@vertumotors.com Please quote ref YXTVWBM31212 Kind regards, Dean.
  • Rating 5.0
    Great customer service.
    Response from Vertu Volkswagen Nottingham North
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Fantastic service as always from the vertu team
    Response from Vertu Volkswagen Nottingham North
    Hello Nicola and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    As always very good
    Response from Vertu Volkswagen Nottingham North
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Selina.
  • Rating 5.0
    Great customer service
    Response from Vertu Volkswagen Nottingham North
    Hello Andrew and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great time keeping, kept it clean and tidy was back really fast and kept me in the loop with everything great experience over all.
    Response from Vertu Volkswagen Nottingham North
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Very efficient!many thanks
    Response from Vertu Volkswagen Nottingham North
    Hello Christopher, thank you for taking the time to leave us a 5 star review about your service. Kind regards, Trish.

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