Motability Scheme at Vertu Volkswagen Nottingham North
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Nottingham North
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Nottingham North can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Nottingham North on 01159204141 to make an appointment with our Motability specialist.
Contact information
Address
199 Mansfield Road
Daybrook
Nottingham NG5 6GZ
GB
Phone Number
Call Vertu Volkswagen Nottingham North on 0115 920 4141
0115 920 4141
Website
Email
Reviews
Find or leave a review on Google
Service centre details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Service centre details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Sian Catton
- Simon Luciw
We recommend calling and booking an appointment before visiting.
Accessibility features at Vertu Volkswagen Nottingham North
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Vertu Volkswagen Nottingham North
- Rating 5.0Dec 3, 2024Excellent in all aspects- not much more to say.Response from Vertu Volkswagen Nottingham NorthDec 3, 2024Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
- Rating 5.0Aug 24, 2024Excellent customer service from beginning to end.Response from Vertu Volkswagen Nottingham NorthAug 24, 2024Good afternoon, Suzanne . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jul 29, 2024Great service kept me informed ever step off the wayResponse from Vertu Volkswagen Nottingham NorthJul 29, 2024Hi Connor. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0May 30, 2024Absolutely fantastic, nothing was to much trouble really really top notch service very impressive!!!Response from Vertu Volkswagen Nottingham NorthMay 30, 2024Hi Heather, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Dec 2, 2023ExcellentResponse from Vertu Volkswagen Nottingham NorthDec 2, 2023Hello John .. Thank you for taking the time to leave us a review about your visit. Dawn
- Rating 5.0Oct 9, 2023Outstanding customer service. Reception staff went above & beyond expectationsResponse from Vertu Volkswagen Nottingham NorthOct 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
- Rating 5.0Aug 30, 2023Friendly and informative at every stageResponse from Vertu Volkswagen Nottingham NorthAug 30, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jul 25, 2023Done a excellent job on fixing the issues another garage had caused... they was very commutative throughout the process and even done extra works like the service while they had the car in...have now made this branch my main garage for my car to have any works doneResponse from Vertu Volkswagen Nottingham NorthJul 25, 2023Hi Maegan, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
- Rating 3.0Jun 30, 2023The service was good but no one picked up the phone after 1pm.Response from Vertu Volkswagen Nottingham NorthJun 30, 2023Good afternoon Faatima. Thank you for taking the time to leave a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3FL3006 Kind regards, Dean.
- Rating 5.0Jun 8, 2023Car collected and returned by lunchtime and a video of the overall condition. Excellent service!!Response from Vertu Volkswagen Nottingham NorthJun 8, 2023Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0May 31, 2023GreatResponse from Vertu Volkswagen Nottingham NorthJun 1, 2023Hello Sallyann G.. Thank you for taking the time to leave us a review about your visit. Dawn
- Rating 5.0May 23, 2023Great service thanksResponse from Vertu Volkswagen Nottingham NorthMay 23, 2023Hello Jacqueline and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean
- Rating 5.0May 19, 2023Great customer service and excellent understanding of the requirements of the customer and car. Very polite and keeping customer well informed.Response from Vertu Volkswagen Nottingham NorthMay 19, 2023Hello Kulbhushan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean
- Rating 5.0May 4, 2023Excellent customer service, car was picked up and delivered very quickly and all service processes were available to view. Can't fault it. David Sadler.Response from Vertu Volkswagen Nottingham NorthMay 4, 2023Good morning David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
- Rating 5.0Mar 10, 2023Great customer service from start to finish… absolutely love the new video feature showing the technician explaining the service carried out. Courtesy car was offered which was really really helpful to enable me to continue with my daily tasks. Thank you so much!Response from Vertu Volkswagen Nottingham NorthMar 10, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Ben.
- Rating 5.0Jan 17, 2023Trouble free experience .they can’t do enough for you. A1Response from Vertu Volkswagen Nottingham NorthJan 17, 2023Good afternoon Adrian and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0Dec 23, 2022Great service very polite staff too.Response from Vertu Volkswagen Nottingham NorthDec 23, 2022Hi Ian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 3.0Dec 12, 2022Appointment was accommodating & reminder of service, which was helpful & my car was picked up by a lovely gentleman. But unfortunately my car was not hoovered or cleaned inside, hence the 3 stars. For some reason since vertu have taken over, my cars are not cleaned like they used be?!Response from Vertu Volkswagen Nottingham NorthDec 12, 2022Good afternoon Nirmala. Thank you for taking the time to leave us a review. We would like to investigate this further could your please email us with further details to digitalcustomerexperience@vertumotors.com Please quote ref YXTVWBM31212 Kind regards, Dean.
- Rating 5.0Nov 23, 2022Great customer service.Response from Vertu Volkswagen Nottingham NorthNov 23, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 5.0Nov 12, 2022Fantastic service as always from the vertu teamResponse from Vertu Volkswagen Nottingham NorthNov 12, 2022Hello Nicola and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.