Motability Scheme at Pentagon Vauxhall Nottingham

4.9
Rating 4.9
(356 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Vauxhall Nottingham

At Pentagon Nottingham we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years..

Our Motability Specialist Emma Melluish, has over 20 years experience and prides herself at delivering a great customer experience, her customer focus has led to Emma having a loyal customer base where her customers are more like friends.

When asked what is most important to her Emma said "My customers are so important, some have been with me for over 9 years, and with the Vauxhall range we have something to suite everyone and their needs.

Contact Pentagon Vauxhall Nottingham on 03303906799 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Sir John Robinson Way
Arnold
Nottingham NG5 6BN
GB
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Phone Number
Call Pentagon Vauxhall Nottingham on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Emma Melluish
  • Mark Gosling
  • Gerrit Botha
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Glyn Kirkpatrick
  • Steve Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Nottingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Nottingham

  • Rating 5.0
    Martin was excellent with providing me all the information on what was being done and kept me up to date as it was being serviced
  • Rating 5.0
    Very smooth handover jerry was really good at explaining everything can't fault him
    Response from Pentagon Vauxhall Nottingham
    Hello Sharon,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your handover experience was smooth and that Jerry was able to explain everything clearly for you. We strive to provide the best service possible, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Pentagon Vauxhall Nottingham
  • Rating 5.0
    Emma was perfect explained everything well to me
    Response from Pentagon Vauxhall Nottingham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Emma was very helpful and explained everything so i could understand clearly i would recommend anyone to use her
    Response from Pentagon Vauxhall Nottingham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Lovely friendly staff
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Gerrit at Nottingham pentagon has been such a help throughout this whole process nothing has been a bother. Brilliant service. A credit to Vauxhall.
    Response from Pentagon Vauxhall Nottingham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Emma is lovely and very knowledgeable, efficient and friendly ❤️
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very pleased with the customer service I received
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic service
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I’ve use a number of companies over the years And I’m lucky that I’ve never had a bad experience but my preferred car dealer is Vauxhall mobility, the cars are fantastic and Emma in mobility sales is the best, one of the warmest most professional people I have had the pleasure of meeting and have used over the years I have been in the scheme, also there aftercare services are brilliant, the mechanics go the extra mile so if you do have a problem you’re in safe hands( thanks Matt) in short cannot recommend highly enough
    Response from Pentagon Vauxhall Nottingham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Exceptional service from Emma and Petagon.
    Response from Pentagon Vauxhall Nottingham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great friendly easy
    Response from Pentagon Vauxhall Nottingham
    Hello David B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service to be great, friendly, and easy. Our team at Pentagon Vauxhall Nottingham is dedicated to providing the best experience possible, and it's fantastic to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Pentagon Vauxhall Nottingham
  • Rating 5.0
    The whole experience from start to finish was handled very well and efficiently by Emma at Vauxhall. She was thorough and due to a slight issue on the DVLA website in the taxing of the vehicle which resulted in the car being delivered today instead of yesterday. Emma went above and beyond from what i expected and personally brought the car to my home this morning.
    Response from Pentagon Vauxhall Nottingham
    Dear Darren G.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Emma provided you with exceptional service and that your experience from start to finish was handled efficiently. It's wonderful to know that despite the slight issue with the DVLA website, Emma was able to go above and beyond to ensure your car was delivered to you personally.

    Your feedback is incredibly valuable to us, and we are delighted that you are satisfied with the service you received. We will be sure to pass on your kind words to Emma and the team.

    Thank you once again for your review and for choosing the Motability Scheme at Pentagon Vauxhall Nottingham. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    Great service Thankyou
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good service pick up and return of my vehicle went very smoothly.
    .
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent.start to finish.
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very happy as agent collected my car and bought it back and even hoovered and washed the car thank you
    Response from Pentagon Vauxhall Nottingham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    I had no issues with the service on my car just the same problem I had last year when they was supposed to valet my car.The windows were filthy the alloys wernt cleaned and the wheel arches.My boot wasn't even touched either.They don't seem to be bothered much at all if you are Motability which i think is wrong.We should be treated the same as everyone else as we are customers too.The reception staff etc and Emma for Motability I don't have an issue with they are all lovely its how the valeting team treat your car.Further training would be appropriate as I don't think they would leave their car in the state they left mine.
    Response from Pentagon Vauxhall Nottingham
    Thank you for taking your time to leave this feedback. We are sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership to look into.
  • Rating 5.0
    Excellent service ..really happy 😊
    Response from Pentagon Vauxhall Nottingham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic and very helpful
    Response from Pentagon Vauxhall Nottingham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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