Motability Scheme at Toomey Vauxhall Basildon

4.7
Rating 4.7
(33 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey Vauxhall Basildon

Welcome to Toomey Vauxhall Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey Vauxhall Basildon, we have a combined Motability experience of 27+ years! We strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268919312 today.

Contact information

Address
Service House
West Mayne
Basildon SS15 6RW
GB
Phone Number
Call Toomey Vauxhall Basildon on 01268 919312
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Dudley
  • John Tarbard
  • Lewis Culham
  • Jack Griffiths
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kirsty Booker-Shaw
  • Charlie Sheen
  • Ellise Pratt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey Vauxhall Basildon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey Vauxhall Basildon

  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Very nice and polite dealer and very dedicated to detail.
    Response from Toomey Vauxhall Basildon
    Good Morning Jamil, thank you for leaving this excellent review for the staff at Toomey Vauxhall Basildon! We are delighted that you are happy with the service that was provided! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 4.0
    Great service Jon couldn't have been more helpful
    Response from Toomey Vauxhall Basildon
    Good Morning Richard, thank you for leaving Jon at Toomey Vauxhall Basildon this excellent review! We are delighted that you are happy with the service that was provided! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Really good Customer service frist time for mobility car jack answered every one of our questions I made us feel reassured have a staff are very friendly
    Response from Toomey Vauxhall Basildon
    Good Morning Ann, thank you for leaving this excellent review for Jack at Toomey Vauxhall Basildon! We are delighted that you are happy with the service that he provided! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Lewis culham was a pleasure to do business with thank you
    Response from Toomey Vauxhall Basildon
    Good Morning Maxine, thank you for leaving Lewis at Toomey Vauxhall Basildon this excellent review! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    really great
    Response from Toomey Vauxhall Basildon
    Thank you for leaving this excellent review for Toomey Vauxhall Basildon, Laura - Kind Regards, Toomey Motor Group
  • Rating 5.0
    I Can't Thank John Tarbard Enough For Everything He Has Done For Me From Ordering My Car To Picking Up My Brand New Car I Absolutely Love It Thank You So Much Toomey Vauxhall Basildon
    Response from Toomey Vauxhall Basildon
    Good Morning Dennis, thank you for leaving this excellent review for John at Toomey Vauxhall Basildon! We are delighted that you are happy with the service that he provided, all the way from ordering to picking up your new car! We hope you enjoy it! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Great service
    Response from Toomey Vauxhall Basildon
    Good Afternoon John, thank you for leaving this excellent review for the staff at Toomey Vauxhall Basildon! We are delighted that you are happy with the service that was provided! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Very helpful staff
    Response from Toomey Vauxhall Basildon
    Good Morning Janet, thank you for leaving this excellent review for the staff at Toomey Vauxhall Basildon! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 4.0
    All gt apart from receiving a missed call and voicemail that I didn't pick up as was busy telling me car was still being processed, phone call should just be when car is finished and ready to collect, I came after phone call and had wasted journey....in my mind the'still
    processing' call is not necessary, wasted my time and what's more the petrol,had to put more in because of wasted journey
    Response from Toomey Vauxhall Basildon
    Good Morning, Carly, we are sorry you didn't have a 5-star experience with Toomey. Thank you for providing us with some feedback and we'll do our best to take it on board in the future - Kind regards, Toomey Motor Group
  • Rating 5.0
    Excellent service professional respectful and friendly
    Response from Toomey Vauxhall Basildon
    Good Morning, thank you for leaving this fantastic review for Toomey Vauxhall Basildon, we're delighted our team could provide such an excellent service - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Excellent customer service would definitely recommend
    Response from Toomey Vauxhall Basildon
    Thank you for leaving this excellent review, Raymond! - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Excellent John was brilliant and the trainee colleague sorry I don't remember his name but they were both brilliant. Helpful explained everything to me. Made sure I understood how the mobility scheme worked. Everything was smooth even though the system was not working properly. John remained professional polite and helpful. I was offered tea and made comfortable I was offered a test drive in my chosen vehicle. I can fault my experience in anyway. The service was amazing.
  • Rating 1.0
    I have been waiting for a part for my for over a year now and I have heard so many excuses why the party hasn’t been recvd. My car went into service this week and I told the dealership I was still waiting. My car came back without the part and without the part even being mentioned! I had to make yet another call (abt 6 calls in all) just to be told the part never was ordered in the first place.
    Response from Toomey Vauxhall Basildon
    Good Afternoon Gillian, thank you for taking the time to leave this rating and feedback. We are sorry that you have not had a 5-star experience at Toomey Vauxhall Basildon. Our customer contact team would like to resolve your issue, if you are willing to give them more information. They can be reached at enquiries@toomey.uk.com or 01702 563030 - Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Excellent service
    Response from Toomey Vauxhall Basildon
    Good Morning Colin, thank you for this great review for Toomey Vauxhall Basildon. We're delighted that we could provide such an excellent service, if you should need any further assistance please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Excellent Customer Service And Well Looked After All Through The Process Of Placing My Application For My My New Car
    Response from Toomey Vauxhall Basildon
    Good Afternoon Dennis, thank you for leaving this excellent review for Toomey Vauxhall Basildon! We are delighted you are happy with the service that they provided, during your application for your new car! Should you need any further assistance, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    john & mark really lovely and helpful, reece power was a star and can’t thank him enough for finding a car for me
    Response from Toomey Vauxhall Basildon
    Good Afternoon Laura, thank you for leaving this excellent review for John, Mark and Reece! We are delighted that you found them helpful in finding you a car and we will be sure to pass on the kind words! Should you need anything further, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Friendly informative and relaxing
    Response from Toomey Vauxhall Basildon
    Thank you for your feedback Kieran!
  • Rating 5.0
    John at toomeys went above and beyond I couldn't ask for more
    Response from Toomey Vauxhall Basildon
    Thank you for your feedback Aaron, we are pleased to hear that John was able to help you at Vauxhall Basildon! - Kind Regards Toomey Motor Group
  • Rating 5.0
    Customer svc' was excellent at Service area for MG. Really helpful & friendly staff. 10/10
    Response from Toomey Vauxhall Basildon
    Thank you for your feedback and 5 star rating Colin! - Kind Regards Toomey Motor Group
Displaying reviews 1 - 3 out of the 20 most recent
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