Motability Scheme at Toomey Citroen Basildon

4.7
Rating 4.7
(95 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey Citroen Basildon

Welcome to Toomey Citroën Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey Citroën Basildon, we have over 50 years of combined Motability experience, meaning we understand your requirements and how we can make the scheme work best for you. We have a large and bright showroom, with wide open spaces allowing you to fully observe our Citroën vehicles, so that you can find right the vehicle for your everyday freedom. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268407550 today.

Contact information

Address
Service House
West Mayne
Basildon SS15 6RW
GB
Phone Number
Call Toomey Citroen Basildon on 01268 407550
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Thomas
  • Nicholas Ball
  • Charlie Denholm
  • Dan James
  • Thomas Jermy
  • Jordan Braidwood
  • Eden Bailey
  • Millie Sturge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Lee Hookins
  • Hannah Cook
  • Megan Baker
  • Jak Watt-Mullen
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey Citroen Basildon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey Citroen Basildon

  • Rating 5.0
    Excellent service, good communication.staff very friendly and knowledgeable. A very professional handover
    Response from Toomey Citroen Basildon
    Thank you for the five-star review, Kevin! We are pleased to hear that during your experience with us, our team provided a friendly, knowledgeable and professional service throughout. If you require additional support please reach out to the team again.
  • Rating 2.0
    My car was finished and moved outside and I had to wait over 30 minutes before they handed it back to me
    Response from Toomey Citroen Basildon
    Hello Tracey, we are sorry to hear that you had a negative experience with us here at Toomey Citroen Service. We would like to get this resolved, can you please contact us with more information at: customerrelations@toomeymotorgroup.co.uk.
  • Rating 5.0
    Done what was needed. Polite customer service.
    Response from Toomey Citroen Basildon
    Good morning Natasha and thank you for the excellent review. Our team will be delighted to hear that they provided a polite customer service experience. If you require additional support please reach out to the team again.
  • Rating 5.0
    Oh, very good. Done a good job on my car
    Response from Toomey Citroen Basildon
    Thank you for the wonderful review, Clifford! We are pleased to hear that during your experience our team provided a positive service. If you require additional support please reach out to the team again. Thank you!
  • Rating 5.0
    The Sales Advisor Jordan Braidwood was courteous and helpful during the whole process.
    Response from Toomey Citroen Basildon
    Good morning Patricia! We are delighted to hear that Jordan provided a courteous and helpful experience throughout your journey with us. If you need additional support please reach out to the team again.
  • Rating 5.0
    Seen on time,didn't have to wait too long. Efficient and friendly.
    Response from Toomey Citroen Basildon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
  • Rating 5.0
    Jordan was excellent good service
    Response from Toomey Citroen Basildon
    Thank you for your review, James! It's great that Jordan was excellent throughout the Good Service you received. Feel free to reach out to the team if you require additional support.
  • Rating 5.0
    Excellent service. Jordan did a fantastic job handing over the car. He took time to explain everything we needed to know. Very professional. Highly recommend
    Response from Toomey Citroen Basildon
    Thank you for your review, Patricia! We are pleased that Jordan provided a fantastic, attentive and professional experience throughout your journey with us. Please reach out if you require further support.
  • Rating 5.0
    Excellent couldn’t ask for better service lovely people very helpful
    Response from Toomey Citroen Basildon
    Thank you for your excellent review Hayley! We are pleased to hear that our team were very helpful throughout your experience. If you require additional support please reach out again.
  • Rating 5.0
    Dan was brilliant, very friendly.
    Response from Toomey Citroen Basildon
    Good Morning Charlene, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very friendly with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Finally got my car .
    Poor guy doing hand over was rushed off his feet .
    Basildon toomey a brilliant, Southend toomey was absolutely awful , glad that’s closed down .
    Response from Toomey Citroen Basildon
    Good Morning Hilary, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our staff were very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Really good and helpful
    Response from Toomey Citroen Basildon
    Good Morning Katie, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that you found our staff very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Dan from Toomeys Basildon was absolutely first class from start to finish. Would highly recommend.
    Response from Toomey Citroen Basildon
    Good Morning Robert, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very helpful and provided you with first class customer service. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Excellent. Dan and his colleagues were very helpful and friendly.
    Response from Toomey Citroen Basildon
    Good Morning James, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Very professional good service and help full
    Response from Toomey Citroen Basildon
    Good Morning Danny, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a professional customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Dan and his associates were very patient with me as a first time car buyer. He answered all my questions and understood I was very excited. I suffer with ADHD and he was so kind. He could see I was all over the place but didn't judge once.
    Thank you to all the staff. Looking forward to picking up my shiny new car.
    Response from Toomey Citroen Basildon
    Good Morning Rhiannon, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very patient, understanding and welcoming with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Dan was very nice helpful and talked me through things on car
    Response from Toomey Citroen Basildon
    Good Morning Thomas, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very communicative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Staff were friendly. Everything was done as it should be
    Response from Toomey Citroen Basildon
    Good Morning Michelle, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff were very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Great service, always polite and helpful
    Response from Toomey Citroen Basildon
    Good Morning Lily-Marie, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our team were very polite and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
  • Rating 5.0
    Excellent service with very polite helpful staff
    Response from Toomey Citroen Basildon
    Good Morning Tia, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff were very polite and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.

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