The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Toomey Citroen Basildon
Welcome to Toomey Citroën Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.
At Toomey Citroën Basildon, we have over 50 years of combined Motability experience, meaning we understand your requirements and how we can make the scheme work best for you. We have a large and bright showroom, with wide open spaces allowing you to fully observe our Citroën vehicles, so that you can find right the vehicle for your everyday freedom. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268407550 today.
Contact information
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Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 09:00 - 18:00 |
Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | 08:30 - 17:30 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steven Thomas
- Nicholas Ball
- Charlie Denholm
- Dan James
- Thomas Jermy
- Jordan Braidwood
- Eden Bailey
- Millie Sturge
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Lee Hookins
- Hannah Cook
- Megan Baker
- Jak Watt-Mullen
Accessibility features at Toomey Citroen Basildon
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Toomey Citroen Basildon
- Rating 5.0Dec 9, 2024So ,helpful and professional. We are new to mobility and left feeling knowledgeable and confident. Excellent service.Response from Toomey Citroen BasildonDec 10, 2024Thank you for the excellent review, Daniel! We are delighted to hear that during your experience our team provided a helpful and professional experience. If you require additional support please reach out to the team again.
- Rating 5.0Nov 26, 2024Very Good. professional and streamlined process,with all the information needed.would highly recommend.Response from Toomey Citroen BasildonNov 28, 2024Thank you for the wonderful review, Edward! We are pleased to hear that you received a professional and streamlined process throughout your journey with us. If you require additional support please reach out to the team again.
- Rating 5.0Nov 18, 2024Excellent service, good communication.staff very friendly and knowledgeable. A very professional handoverResponse from Toomey Citroen BasildonNov 19, 2024Thank you for the five-star review, Kevin! We are pleased to hear that during your experience with us, our team provided a friendly, knowledgeable and professional service throughout. If you require additional support please reach out to the team again.
- Rating 2.0Nov 12, 2024My car was finished and moved outside and I had to wait over 30 minutes before they handed it back to meResponse from Toomey Citroen BasildonNov 14, 2024Hello Tracey, we are sorry to hear that you had a negative experience with us here at Toomey Citroen Service. We would like to get this resolved, can you please contact us with more information at: customerrelations@toomeymotorgroup.co.uk.
- Rating 5.0Oct 31, 2024Done what was needed. Polite customer service.Response from Toomey Citroen BasildonNov 1, 2024Good morning Natasha and thank you for the excellent review. Our team will be delighted to hear that they provided a polite customer service experience. If you require additional support please reach out to the team again.
- Rating 5.0Oct 25, 2024Oh, very good. Done a good job on my carResponse from Toomey Citroen BasildonOct 28, 2024Thank you for the wonderful review, Clifford! We are pleased to hear that during your experience our team provided a positive service. If you require additional support please reach out to the team again. Thank you!
- Rating 5.0Sep 25, 2024The Sales Advisor Jordan Braidwood was courteous and helpful during the whole process.Response from Toomey Citroen BasildonOct 1, 2024Good morning Patricia! We are delighted to hear that Jordan provided a courteous and helpful experience throughout your journey with us. If you need additional support please reach out to the team again.
- Rating 5.0Sep 11, 2024Seen on time,didn't have to wait too long. Efficient and friendly.Response from Toomey Citroen BasildonNov 12, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
- Rating 5.0Aug 30, 2024Jordan was excellent good serviceResponse from Toomey Citroen BasildonSep 3, 2024Thank you for your review, James! It's great that Jordan was excellent throughout the Good Service you received. Feel free to reach out to the team if you require additional support.
- Rating 5.0Aug 22, 2024Excellent service. Jordan did a fantastic job handing over the car. He took time to explain everything we needed to know. Very professional. Highly recommendResponse from Toomey Citroen BasildonSep 3, 2024Thank you for your review, Patricia! We are pleased that Jordan provided a fantastic, attentive and professional experience throughout your journey with us. Please reach out if you require further support.
- Rating 5.0Aug 6, 2024Excellent couldn’t ask for better service lovely people very helpfulResponse from Toomey Citroen BasildonAug 9, 2024Thank you for your excellent review Hayley! We are pleased to hear that our team were very helpful throughout your experience. If you require additional support please reach out again.
- Rating 5.0Jul 1, 2024Dan was brilliant, very friendly.Response from Toomey Citroen BasildonJul 2, 2024Good Morning Charlene, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very friendly with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0Jun 28, 2024Finally got my car .
Poor guy doing hand over was rushed off his feet .
Basildon toomey a brilliant, Southend toomey was absolutely awful , glad that’s closed down .Response from Toomey Citroen BasildonJul 2, 2024Good Morning Hilary, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our staff were very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group. - Rating 5.0May 31, 2024Really good and helpfulResponse from Toomey Citroen BasildonJun 3, 2024Good Morning Katie, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that you found our staff very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0May 20, 2024Dan from Toomeys Basildon was absolutely first class from start to finish. Would highly recommend.Response from Toomey Citroen BasildonMay 21, 2024Good Morning Robert, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very helpful and provided you with first class customer service. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0May 17, 2024Excellent. Dan and his colleagues were very helpful and friendly.Response from Toomey Citroen BasildonMay 20, 2024Good Morning James, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0May 15, 2024Very professional good service and help fullResponse from Toomey Citroen BasildonMay 16, 2024Good Morning Danny, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a professional customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0May 13, 2024Dan and his associates were very patient with me as a first time car buyer. He answered all my questions and understood I was very excited. I suffer with ADHD and he was so kind. He could see I was all over the place but didn't judge once.
Thank you to all the staff. Looking forward to picking up my shiny new car.Response from Toomey Citroen BasildonMay 14, 2024Good Morning Rhiannon, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very patient, understanding and welcoming with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group. - Rating 5.0May 8, 2024Dan was very nice helpful and talked me through things on carResponse from Toomey Citroen BasildonMay 9, 2024Good Morning Thomas, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very communicative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0May 3, 2024Staff were friendly. Everything was done as it should beResponse from Toomey Citroen BasildonMay 8, 2024Good Morning Michelle, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff were very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.