The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Toomey Citroen Basildon
Welcome to Toomey Citroën Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.
At Toomey Citroën Basildon, we have over 50 years of combined Motability experience, meaning we understand your requirements and how we can make the scheme work best for you. We have a large and bright showroom, with wide open spaces allowing you to fully observe our Citroën vehicles, so that you can find right the vehicle for your everyday freedom. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268919312 today.
Contact information
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Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 09:00 - 18:00 |
Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | 08:30 - 17:30 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steven Thomas
- Alfie Angus
- Charlie Denholm
- Dan James
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Lee Hookins
- Hannah Cook
- Fleur Miles
- Shannon Day
Accessibility features at Toomey Citroen Basildon
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Toomey Citroen Basildon
- Rating 5.0Mar 20, 2024Excellent service with very polite helpful staffResponse from Toomey Citroen BasildonMar 21, 2024Good Morning Tia, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff were very polite and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
- Rating 5.0Mar 1, 2024My sales rep Dan was amazing he explained everything in great detail and made it so easy I would defo recommend him to anybody look for a motability car ..Response from Toomey Citroen BasildonMar 5, 2024Good Morning Sarah, thank you very much for your 5 star review at Toomey Vauxhall, we are delighted to hear Dan was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Feb 27, 2024Excellent service very helpful. Dan James was extremely helpful throughout, Couldn’t fault them at all!Response from Toomey Citroen BasildonMar 5, 2024Good Morning Amy, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Feb 23, 2024Daniel was amazing from start to end I would highly recommend him to peopleResponse from Toomey Citroen BasildonFeb 26, 2024Good Morning Alfie, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Daniel was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Feb 16, 2024Was extremely easy and efficient. Dan was a really helpful personResponse from Toomey Citroen BasildonFeb 16, 2024Good Morning Claire, thank you very much for your 5 star review at Toomey Citroen, we are very happy to hear that Dan was very efficient and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Feb 13, 2024Went very well lovely man made it easy and looked after me.Response from Toomey Citroen BasildonFeb 14, 2024Good Morning Marylene, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our staff member provided you with a caring customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jan 18, 2024Only dropped off the car but lady was polite, helpful & kept me informed. Car was ready sooner than expected so that was a relief.Response from Toomey Citroen BasildonJan 19, 2024Good Morning Kerry, thank you very much for your 5 star review at Toomey Citroen, we are very happy to hear that our colleague was very polite, informative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jan 17, 2024Was so easy. Was only in there a short while and it was all done. Fantastic people and great customer serviceResponse from Toomey Citroen BasildonJan 18, 2024Good Morning Claire, thank you very much for your 5 star review at Toomey Citroen, we are happy to hear that our team kept your customer service experience easy and efficient. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jan 17, 2024Very happy with all my updates on what was happening with regards to my serviceResponse from Toomey Citroen BasildonJan 18, 2024Good Morning Joanne, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our team kept you informed and up to date with your service. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 1.0Jan 15, 2024Zero girl very rude not a good place to go to get your car serviced she was asking for marks of 9out of 10 for good feed back from all her customers my choice not hers to say
- Rating 5.0Jan 9, 2024Thankyou so much, Dan!
The staff is absolutely incredible! I didn’t once feel rushed or pressured to make a decision. Dan went through all of my options and was so kind and patient. It is such a great atmosphere to walk into. Being someone who suffers with severe anxiety, I felt at ease the whole time.
Thankyou again!
Marianne KResponse from Toomey Citroen BasildonJan 10, 2024Good Morning Marianne, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was patient, kind and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group. - Rating 5.0Jan 5, 2024Very good experienceResponse from Toomey Citroen BasildonJan 8, 2024Good Morning Heather, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a very good customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Nov 17, 2023The service I have received so far has been excellent. I am very happy with my experience of Citroen Basildon.Response from Toomey Citroen BasildonNov 21, 2023Good Morning Gene, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team have made you very happy with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Nov 16, 2023Great service and very quickResponse from Toomey Citroen BasildonNov 21, 2023Good Morning Tracey, thank you very much for your 5 star review at Toomey Vauxhall, we are very pleased to hear that our team provided you with a great and quick customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 4.0Nov 11, 2023Good service, but don't understand why Motability customers don't get as good treatment as they did in the past.
- Rating 4.0Nov 3, 2023Great customer service but could do with WIFI for us waiting for our cats
- Rating 5.0Oct 24, 2023Very pleasant experience Charlie was most helpfulResponse from Toomey Citroen BasildonOct 26, 2023Good Morning Craig, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Charlie was very helpful and provided you with a pleasant customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Sep 29, 2023Couldn’t be more helpfulResponse from Toomey Citroen BasildonOct 3, 2023Good Morning Tina, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a helpful customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Sep 20, 2023Very friendly and helpful. Excellent service.
Kay HigginbottomResponse from Toomey Citroen BasildonSep 21, 2023Good Morning Albert, thank you very much for your 5 star review! We are very pleased to hear that Kay was very helpful and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group. - Rating 5.0Sep 13, 2023Am happy now that Charlie Denholm is now undertaking my order after being very disappointed with the other chap who didn't place my order.Response from Toomey Citroen BasildonSep 14, 2023Good Morning Shirley, thank you very much for your 5 star review! We are very pleased to hear that Charlie provided you with an excellent customer service experience! Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.