Motability Scheme at Toomey Renault Basildon

4.8
Rating 4.8
(71 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey Renault Basildon

Welcome to Toomey Renault Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey Renault Basildon, we strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. Our site is easy to access, with 2 entrances, wide gangways and all our facilities are on the ground floor. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268919312 today.

Contact information

Address
Service House
West Mayne
Basildon SS15 6RW
GB
Phone Number
Call Toomey Renault Basildon on 01268 919312
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Reed
  • Steven Moros
  • Jade Berry
  • Michael Daws
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Hannah Cook
  • Josh Kempton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey Renault Basildon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey Renault Basildon

  • Rating 5.0
    A very helpful and pleasant experience, the salesman was wonderful and took care of everything and kept us informed all the time.also great after sales for anything I needed.
    Response from Toomey Renault Basildon
    Hello Lesley, thank you for taking the time to leave us a review about your visit. We're delighted to hear that you had a very helpful and pleasant experience with us here at Toomey Renault Basildon. It's great to know that you were kept informed throughout the process, if you need any further assistance in the future, please feel free to contact us. Kind regards, Toomey Motor Group.
  • Rating 5.0
    Great service very helpful kept me updated often on order a pleasure to deal with.would highly recommend.
    Response from Toomey Renault Basildon
    Hi Sarah, thank you for your excellent review and your recommendation! It is amazing to hear that you had a great service when ordering from us here at Toomey Renault Basildon. If you need any help in the future, please feel free to get in touch. Kind regards, Toomey Motor Group.
  • Rating 5.0
    Great experience. Informative.
    Easy.
    Response from Toomey Renault Basildon
    Good morning Maria, thank you for taking the time to leave an excellent review! We're delighted to hear that you received a great, informative and easy experience with us here at Toomey Renault Basildon. If you need any assistance in the future, please don't hesitate to ask. Kind regards, Toomey Motor Group.
  • Rating 5.0
    Was good and quick
    Response from Toomey Renault Basildon
    Good Morning Billie-jo, thank you very much for your 5 star review at Toomey Renault, we’re delighted to hear that you found our teams customer service good and quick. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 1.0
    Had to bring car in as they don’t collect anymore, was told service would take no long than 90 mins, I was at Toomey’s for 3 hours waiting
    Response from Toomey Renault Basildon
    Good Morning, we are sorry to hear about your experience with Toomey Renault Basildon. Our Customer Relations Team would like to help resolve this. If you could please email them at customerrelations@toomeymotorgroup.co.uk with any more details so we can investigate this further. - Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great service and as always very helpful.

    Ray Carbery
  • Rating 5.0
    Great customer service. Everything explained
  • Rating 5.0
    Very friendly, great customer service, took All the hassle away from us.
  • Rating 5.0
    Great customer service from start to finish
  • Rating 5.0
    5star service
  • Rating 5.0
    Excellent customer service 👍.
  • Rating 3.0
    Poor seating area ,door open,cold,no drink,2hours punishment,sorry. Brian Jay.
  • Rating 5.0
    Very pleased with the service, very kind and caring. Will recommend him.
  • Rating 5.0
    David was great to deal with 🙂 I recommend asking for David Reed
  • Rating 5.0
    Excellent service. Lovely staff, polite and efficient. So welcoming. Josh is brilliant and knows his stuff. Thank you to you all
    Response from Toomey Renault Basildon
    Good Afternoon Christine, we're delighted to hear that you had an excellent experience with our team. Thank you for your kind words about Josh and our staff. We aim to provide a welcoming and efficient service to all our customers! If you need any further assistance please do not hesitate to contact us again! - Kind regards,
    Toomey Motor Group.
  • Rating 5.0
    Great service. Patient with us while we made a decision on which car to buy, and our number of trips back to finalise our decision
    Response from Toomey Renault Basildon
    Good Afternoon Janet, thank you for your feedback. We're pleased to hear that our team provided you with patient and attentive service while you made your decision. We understand that choosing the right car is an important process! If you need anything else, please do not hesitate to contact us again. - Kind regards,
    Toomey Motor Group.
  • Rating 5.0
    Good service and the video of what needed doing great feel happy with the service
    Response from Toomey Renault Basildon
    Good Morning Donald, we are delighted to hear that you received excellent customer service!
  • Rating 5.0
    Good service and very polite. Good video explaining the inspection
    Response from Toomey Renault Basildon
    Good Morning Arif, we are pleased to hear you received a friendly and polite service, and was sent a detailed video explaining everything!
  • Rating 5.0
    Very good service from the young ladies on the desk went out their way to help me.
    Response from Toomey Renault Basildon
    Good Afternoon James, we are delighted to hear of the excellent customer service you received!
  • Rating 5.0
    Very efficient and helpful, particularly Jade.
    Response from Toomey Renault Basildon
    Good Afternoon Andrew, we are pleased to hear you had a 5-star experience with Toomey Renault Basildon!

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