Motability Scheme at Vindis Volkswagen Bedford

4.8
Rating 4.8
(124 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
332 Ampthill Road
Bedford MK42 9RU
GB
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Phone Number
Call Vindis Volkswagen Bedford on 01234 327932
01234 327932
01234 327932
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Mhairi Maclean
  • Charlie Brewer
  • Ryan Collins
  • Shahadat Khan
  • Marshall Harris
  • Kamil Wencel
  • Kaya Maxwell-Bowles
  • Dan Bedford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Leanne Yeates
  • Samantha Ross
  • Ellen Fitchew
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vindis Volkswagen Bedford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vindis Volkswagen Bedford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vindis Volkswagen Bedford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vindis Volkswagen Bedford on 01234327932 to make an appointment with our Motability specialist.

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Reviews at Vindis Volkswagen Bedford

  • Rating 5.0
    Charlie was amazing through the entire process. He helped us pick the right car and ordered it, kept us fully updated on the progress from build to delivery and on collection he not only explained all the functions but also took the time to take me for a drive so when I left with the car on my own I would be confident in my ability to drive it. Not only is he great at his job he is also just a really nice bloke. Thanks Charlie
    Response from Vindis Volkswagen Bedford
    Hi Janet,

    Thanks so much, your feedback is really appreciated, and Charlie is over the moon!

    We all hope you enjoy your new ID.4 and look forward to seeing you again in the future.

    All the best,

    Dan Jamieson
    Head of Business
  • Rating 5.0
    They were very friendly and helpful. We love our new car. Thank you
    Response from Vindis Volkswagen Bedford
    Dear Brooke,

    Many thanks for your review. It's much appreciated!

    If there is anything we can do in future, don't hesitate to let us know.

    Kind regards,

    Dan Jamieson
    Head of Business
  • Rating 5.0
    Kaya is an amazing asset to your company she was very helpful and patient with me getting my first car remained in touch the whole time and no question was too big or small for her amazing service given 10out of 10 thank you for your help Kaya
    Response from Vindis Volkswagen Bedford
    Dear Perveen,

    Thank you so much for your kind words! We are so happy to hear that Kaya was able to provide you with excellent service. Thank you again for your positive review!

    We look forward to seeing you again.

    Dan Jamieson
    Head of Business
  • Rating 5.0
    Excellent service.
    Response from Vindis Volkswagen Bedford
    Dear Mary,

    Thank you for your 5* review and words, it's much appreciated.

    We look forward to seeing you again soon.

    Warm regards,

    Dan Jamieson
    Head of Business
  • Rating 5.0
    Absolutely amazing they were faultless. I was dealing with Shad and Clarke, they were not only professional but also treated me so well and answered all questions with ease. Wouldn't think twice about using them again! See you in three years fellas you were amazing !
  • Rating 5.0
    Extremely helpful and patient. They made the choosing and order a pleasant and hassle free experience
  • Rating 5.0
    To whom it may concern, I had the pressure of first speaking to Ryan Collins on the phone with the aid of my carer (I’ve had a stroke. My speech isn’t very good my reading and writing has been affected) he explained how the mobility system works very clearly and took the time lead us through some vehicles that would suit my needs very pleasant telephone that really helped me understand the scheme, the following week I went with my carer to see whether I could get in and out of the vehicles, Ryan actually suggested the Tiago I let Ryan know that I was at the showroom and was going to see whether I could get in and out of the car, I had a few questions and he was very patient and give me a lot of information, after explaining the adaptions, I have a problem with the boot but a strap solve that problem, he explained the options that would make my life easier , and he make sure I checked some other vehicles just to see whether easier to get in and use the car he suggested was perfect, he then sat down over a cup of coffee and really made sure I know what I was getting very patient allowing me enough time to get my questions out and he answered them very professionally and easy to understand, I didn’t feel under any pressure. I left the showroom with a choice of vehicle and their specifications. Allowing me time to have a think about things. I was really comfortable chatting to Ryan to the point where I actually went in there without my carer to place the order for the vehicle, I would just like to thank him for his patience understanding and making the whole process made a real pleasure.

    Warm regards
    Mark Foster
  • Rating 5.0
    Very well was helpful explaining everything about the car and resolved everything quickly nice man took his time
  • Rating 5.0
    Fab service we had at vw Bedford was greeted by friendly smiley faces we was made to feel comfortable! They helped us pick the perfect car really focused on our needs! Couldn't recommend them enough! They did a superb job super happy with my car will be forever grateful for the amazing service! Highly recommend 10/10
  • Rating 5.0
    Ryan made it very easy.
    He checked that the new car had all required extras on it such as heated seats because I have arthritis.
  • Rating 5.0
    Very friendly took his time to explain
  • Rating 5.0
    Can’t fault the service I got . Ben was amazing and really helpful
  • Rating 5.0
    Very helpful and friendly
  • Rating 5.0
    Service advisor Sunil Naher was excellent.kept me up to date on progress of the vehicle while it was in for a service.Ryan was also helpful next day as I collected the vehicle.
  • Rating 5.0
    Couldn’t have been any happier Dan is very pleasant and explained everything to us perfectly
  • Rating 5.0
    Very professional service
  • Rating 5.0
    They were brilliant and even sent me a video of the work they had done/ the worked that needed to be done, with a follow up call which was really helpful.

    Thank you!!
  • Rating 5.0
    Excellent service and excellent staff
  • Rating 5.0
    Great hand very happy with my purchase
  • Rating 5.0
    Kaya was very kind and friendly. Professional and she kept me updated throughout the process. Overall good experience with the team

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