Motability Scheme at Sytner Mercedes-Benz Bedford

4.5
Rating 4.5
(8 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:30 - 17:00 10:00 - 16:00

Contact information

Address
Ampthill Road
Bedford MK42 9QZ
GB
Phone Number
Call Sytner Mercedes-Benz Bedford on 01234 272888
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday09:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jordan Browne
  • James Noakes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Annalise Charles
  • Vicky Gaynor
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Bedford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Bedford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Bedford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Bedford on 01234272888 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz Bedford

  • Rating 5.0
    I love this scheme, we're so well looked after, thank you so much ♥️
    Response from Sytner Mercedes-Benz Bedford
    Hi Wilson, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your positive feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Very pleased and well looked after thank you
    Response from Sytner Mercedes-Benz Bedford
    Hello Leela, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Bedford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Excellent from start to finish
    Response from Sytner Mercedes-Benz Bedford
    Good morning Frances, Thank you for posting your 5* rating and review. I'm delighted that you have received good service from the team here at Mercedes-Benz of Bedford and have taken time out to provide this wonderful feedback. We very much look forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 1.0
    Very rude treatment from the girl on the desk who checked me in. Then, when I came to pick my car up I was ignored whilst staff stood around chatting together and another girl at the desk just blanked me so I had to go and find the guys who’s worked on my car-they were very polite but your meet and greet staff etc are very rude. The star is for the guys who worked on the car, I give 0 stars for customer service
    Response from Sytner Mercedes-Benz Bedford
    Good morning Lorraine, Thank you for taking the time out to share your feedback, although it does make very difficult reading! I am truly sorry to hear of your poor experience with us here at Mercedes-Benz of Bedford, please be assured that this is certainly not the level of service we aspire to provide our valued customers. I have discussed your comments with our Aftersale Manager, Simon Raymond, so that he can investigate further in to ensure this is not repeated in the future. Thank you for bringing this information to our attention, and again I personally apologise for the disappointment caused. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great customer service
    Response from Sytner Mercedes-Benz Bedford
    Hello Denise, Thank you for taking the time to submit your review, we are delighted that you have awarded us a fantastic 5* rating. Your positive feedback is appreciated and has already been shared with our team. We hope to be of continued assistance in the future. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Excellent service as always, Stuart is a absolute asset to Mercedes Bedford was always in touch through the whole process and made the whole collection experience one for our family to enjoy. Also Zac made a very nice detailed handover video for us to view. Thanks
    Response from Sytner Mercedes-Benz Bedford
    Hello Abdul, Thank you for your fantastic feedback, Stuart and Zac will be thrilled to read your lovely comments. We pride ourselves on providing exceptional service and we are proud to employ really experienced and professional colleagues, who are passionate about the Mercedes-Benz brand, and who understand the need to look after our customers in a friendly and efficient manner. I appreciate you letting me know about your experience and I’m really pleased we looked after you and your car. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great service as usual thank you
    Response from Sytner Mercedes-Benz Bedford
    Hello Beverley, It's fantastic to hear that your recent visit to Mercedes-Benz of Bedford was a pleasurable one, we always endeavour to provide our customers with the best experience possible. We value your continued loyalty and look forward to welcoming you again in the not too distant future. Kindest regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    easy, polite, efficient
    Response from Sytner Mercedes-Benz Bedford
    Good morning Christian, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Bedford, we are delighted both our vehicles and colleagues have left a positive impression. We genuinely appreciate your lovely feedback and we look forward to welcoming you again in the not too distant future. In the meantime, we are only ever a telephone call away should you require further assistance. Warm regards, Nicola Lee - Customer Experience Manager

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