Motability Scheme at Sytner Mercedes-Benz Bedford
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:30 - 16:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Ampthill Road
Bedford MK42 9QZ
GB
Phone Number
Call Sytner Mercedes-Benz Bedford on 01234 272888
01234 272888
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:30 - 16:00Closed Today Toggle Hours
Showroom details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:30 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:30 - 16:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Manuel La Rosa
- Harjeevan Sunner
We recommend calling and booking an appointment before visiting.
Service centre detailsClosed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Toggle Hours
Service centre details
Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Annalise Charles
- Vicky Gaynor
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Bedford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz Bedford
Our trained Motability specialists are here to support you throughout the duration of your lease.
Sytner Mercedes-Benz Bedford can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Sytner Mercedes-Benz Bedford on 01234272888 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz Bedford
- Rating 5.0Jul 22, 2025Great, friendly and informative. Would highly recommend Jess and Manuel to deal with.
- Rating 5.0Jul 5, 2025Very helpfulResponse from Sytner Mercedes-Benz BedfordJul 7, 2025Dear Sherene,
Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our service very helpful. At Sytner Mercedes-Benz Bedford, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Jun 17, 2025Manuel at Mercedes Bedford was extremely helpful and informative when it came to me coming in to discuss my options on the Mobility Scheme.
He understood my needs and suggested the perfect vehicle which would accommodate those needs.
He explained the process and timeline thoroughly and went through the paperwork in a timely manner so that I understood everything.
I felt heard and understood and appreciated being dealt with by such a professional and kind gentleman.
Once the car was ordered he kept me regularly informed on when the car would be ready. Once the car was ready he gave me some time to sell my vehicle. On collection day Manuel made it very special by having the car covered and a big red bow, he took photos of me unveiling the car and then took the time to sit in the car and go through all the features. I cannot recommend Manuel & Mercedes for their exceptional service.Response from Sytner Mercedes-Benz BedfordJun 17, 2025Dear Sara,
Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz Bedford. We are thrilled to hear that Manuel was able to assist you so effectively and make your journey with the Motability Scheme a smooth and enjoyable one.
It's fantastic to know that Manuel's professionalism and attention to detail made you feel heard and understood, and that he was able to recommend the perfect vehicle to meet your needs. We strive to provide exceptional service, and your feedback is a testament to the dedication of our team.
We're delighted that the collection day was a memorable occasion for you and that Manuel made it special with his thoughtful touches. Your recommendation means a lot to us, and we are grateful for your kind words.
Thank you once again for your feedback. We look forward to serving you in the future and wish you many happy miles in your new vehicle.
Warm regards,
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Mar 24, 2025Very helpful and explained everything I needed to knowResponse from Sytner Mercedes-Benz BedfordMar 24, 2025Dear Owen, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Bedford. We hope that the good experience you had will be repeated by many more of our valued customers. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Dec 25, 2024Fantastic service received at BedfordResponse from Sytner Mercedes-Benz BedfordJan 2, 2025Hello Kelly, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Bedford. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Dec 3, 2024Manuel was fantastic! He was very knowledgeable his customer service was second to none, he made me feel very welcome and explained the process with transparency, he is a real credit to the showroomResponse from Sytner Mercedes-Benz BedfordDec 4, 2024Dear Kelly, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Manuel at our Mercedes-Benz of Bedford dealership, he will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Oct 28, 2024.Response from Sytner Mercedes-Benz BedfordOct 29, 2024Hello Rajna, Thank you for your kind words. We are absolutely delighted to read that you've had such a positive experience with Harj and Jordan here at Mercedes-Benz of Bedford. We strive to provide the highest quality of service and it is wonderful to know that we have achieved this for you. We value your support and look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Mar 1, 2024I love this scheme, we're so well looked after, thank you so much ♥️Response from Sytner Mercedes-Benz BedfordMar 3, 2024Hi Wilson, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your positive feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Jul 13, 2023Very pleased and well looked after thank youResponse from Sytner Mercedes-Benz BedfordJul 13, 2023Hello Leela, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Bedford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Nov 24, 2022Excellent from start to finishResponse from Sytner Mercedes-Benz BedfordNov 25, 2022Good morning Frances, Thank you for posting your 5* rating and review. I'm delighted that you have received good service from the team here at Mercedes-Benz of Bedford and have taken time out to provide this wonderful feedback. We very much look forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
- Rating 1.0Nov 2, 2022Very rude treatment from the girl on the desk who checked me in. Then, when I came to pick my car up I was ignored whilst staff stood around chatting together and another girl at the desk just blanked me so I had to go and find the guys who’s worked on my car-they were very polite but your meet and greet staff etc are very rude. The star is for the guys who worked on the car, I give 0 stars for customer serviceResponse from Sytner Mercedes-Benz BedfordNov 2, 2022Good morning Lorraine, Thank you for taking the time out to share your feedback, although it does make very difficult reading! I am truly sorry to hear of your poor experience with us here at Mercedes-Benz of Bedford, please be assured that this is certainly not the level of service we aspire to provide our valued customers. I have discussed your comments with our Aftersale Manager, Simon Raymond, so that he can investigate further in to ensure this is not repeated in the future. Thank you for bringing this information to our attention, and again I personally apologise for the disappointment caused. Best regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Oct 26, 2022Great customer serviceResponse from Sytner Mercedes-Benz BedfordOct 26, 2022Hello Denise, Thank you for taking the time to submit your review, we are delighted that you have awarded us a fantastic 5* rating. Your positive feedback is appreciated and has already been shared with our team. We hope to be of continued assistance in the future. Kind regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Sep 12, 2022Excellent service as always, Stuart is a absolute asset to Mercedes Bedford was always in touch through the whole process and made the whole collection experience one for our family to enjoy. Also Zac made a very nice detailed handover video for us to view. ThanksResponse from Sytner Mercedes-Benz BedfordSep 12, 2022Hello Abdul, Thank you for your fantastic feedback, Stuart and Zac will be thrilled to read your lovely comments. We pride ourselves on providing exceptional service and we are proud to employ really experienced and professional colleagues, who are passionate about the Mercedes-Benz brand, and who understand the need to look after our customers in a friendly and efficient manner. I appreciate you letting me know about your experience and I’m really pleased we looked after you and your car. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Aug 5, 2022Great service as usual thank youResponse from Sytner Mercedes-Benz BedfordAug 8, 2022Hello Beverley, It's fantastic to hear that your recent visit to Mercedes-Benz of Bedford was a pleasurable one, we always endeavour to provide our customers with the best experience possible. We value your continued loyalty and look forward to welcoming you again in the not too distant future. Kindest regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Apr 19, 2022easy, polite, efficientResponse from Sytner Mercedes-Benz BedfordApr 19, 2022Good morning Christian, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Bedford, we are delighted both our vehicles and colleagues have left a positive impression. We genuinely appreciate your lovely feedback and we look forward to welcoming you again in the not too distant future. In the meantime, we are only ever a telephone call away should you require further assistance. Warm regards, Nicola Lee - Customer Experience Manager
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and found Jess and Manuel to be friendly and informative. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Mercedes-Benz Bedford in the not too distant future.
Best regards
Nicola Lee
Divisional Customer Experience Manager