Motability Scheme at Group 1 BMW Bedford

Motability Scheme at Group 1 BMW Bedford

4.8
Rating 4.8
(39 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
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Welcome to Group 1 BMW Bedford

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 BMW Bedford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 BMW Bedford on 01234362400 to make an appointment with our Motability specialist.

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Contact information

Address
Clifton Parc
Caxton Road
Bedford MK41 0GL
GB
Get directions
Phone Number
Call Group 1 BMW Bedford on 01234 362400
01234 362400
01234 362400
Website

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Email

SalesBedfordBMW@group1auto.co.uk

Feedback

Leave dealer feedback

Reviews

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Showroom details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Abdul Samid
  • Scott Hay
  • Sunil Duggal
  • Cameran Akhtar
  • Jahmal Hibbert
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Nick Ventrone
  • Ashnil Thind
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 BMW Bedford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 BMW Bedford

  • Rating 5.0
    An excellent service, prompt informative, courteous. Jahmal could not have been more helpful or informative.

    A much improved service on the last one I had at Audi.
    Response from Group 1 BMW Bedford
    Dear Julia,

    Thank you so much for taking the time to share your positive experience with us at Group 1 BMW Bedford. We are thrilled to hear that you received excellent service and found Jahmal to be both helpful and informative. It's wonderful to know that we could provide you with a much-improved experience compared to your last one at Audi.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. We look forward to welcoming you back in the future and continuing to provide you with the high-quality service you deserve.

    Best regards,

    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Very polite and helpful
    Response from Group 1 BMW Bedford
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be very polite and helpful. Providing excellent service is our top priority, and your feedback lets us know we are on the right track. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Cameron was very helpful and knowledgeable throughout the process, which went smoothly from start to finish. I have no complaints, and the service provided was outstanding.
    Response from Group 1 BMW Bedford
    Hello Pal,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Cameron was able to assist you effectively and that the process went smoothly from start to finish. Your kind words and perfect rating are greatly appreciated and will be shared with the team. We strive to provide outstanding service to all our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Very helpful and efficient service without being too pushy!
    Response from Group 1 BMW Bedford
    Dear Julia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and efficient. Our team strives to provide a supportive and comfortable experience for all our customers, and it's great to know that we met your expectations without being too pushy.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 BMW Bedford.

    Best regards,

    Motability Scheme Team
    Group 1 BMW Bedford
  • Rating 5.0
    Cameran was absolutely wonderful! Very polite and respectful. Gave me all the information I needed and more. Very attentive and getting this car has been fast and a smooth handover with no problems. Would certainly recommend.
    Response from Group 1 BMW Bedford
    Dear Katherine,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Cameran provided you with such excellent service and that the process of getting your car was smooth and efficient. Your kind words and recommendation mean a lot to us. We strive to ensure that every customer has a positive experience, and it’s wonderful to know that we succeeded in your case. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 3.0
    Very disorganised
    Response from Group 1 BMW Bedford
    Dear Heather,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any disorganization you experienced during your visit. Your comments are invaluable in helping us improve our services and ensure a better experience for all our customers.

    We are committed to addressing the issues you've highlighted and would appreciate any additional details you could provide. Please feel free to reach out to us directly at your convenience.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    It was very good and quick service
    Response from Group 1 BMW Bedford
    Dear Saleh,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good and quick service experience with us at Group 1 BMW Bedford. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 3.0
    The higher Car that I was down to get got changed to something much much smaller after explaining my leg is considerably bad and I need a bigger car. They gave me one other than that it was okay
    Response from Group 1 BMW Bedford
    Hello Brian,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the change in vehicle size. We understand how important it is to have a car that meets your specific needs, especially considering your mobility requirements.

    Please know that we are committed to ensuring our customers receive the best possible service and the right vehicle for their needs. We appreciated the opportunity to discuss this further and find a solution that worked for you.

    Thank you again for your feedback.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Very helpful and extremely thorough
    Response from Group 1 BMW Bedford
    Dear Sabatina,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and extremely thorough. At Group 1 BMW Bedford, we strive to provide the best experience possible for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Camran Akhtar was a great sales man. He had a lot of patience and helped us throughout the whole process of our sales. He explained everything well and we are very happy with out purchase.
    Response from Group 1 BMW Bedford
    Dear Usha,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Camran provided you with excellent service and that you are happy with your purchase. At Group 1 BMW Bedford, we strive to ensure our customers have a smooth and satisfying experience, and it’s wonderful to know that Camran's patience and thorough explanations made a positive impact on your visit.

    Your feedback is greatly appreciated and will be shared with Camran and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Emma
    Group 1 BMW Bedford
  • Rating 5.0
    Excellent service very polite and friendly
    Response from Group 1 BMW Bedford
    Dear Angela,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our team to be polite and friendly. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible experience for all our customers. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 BMW Bedford in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Bedford
  • Rating 5.0
    Excellent service we were kept up-to-date with continuous updates on the cars progression and great handover and very knowledgeable about the car process and all the applications.
    Response from Group 1 BMW Bedford
    We're delighted to hear about your fantastic experience with us! Thank you for choosing Bedford BMW for your new car. We look forward to seeing you again!
  • Rating 5.0
    Very helpful and efficient, excellent.
    Response from Group 1 BMW Bedford
    Thank you for your 5-star review!
  • Rating 5.0
    Very good service. Thanks
    Response from Group 1 BMW Bedford
    Thank you Kay for your kind words - we're glad to have been of service!
  • Rating 5.0
    I had a very good efficient experience at the dealership
    Response from Group 1 BMW Bedford
    Thank you for your 5-star review!
  • Rating 5.0
    Fantastic experience and very helpful team!
    Response from Group 1 BMW Bedford
    We're glad to hear you had a fantastic experience with us at Bedford BMW! Thank you for your 5-star review, and we look forward to seeing you again soon.
  • Rating 5.0
    Excellent service, really helpful all through the process and kept me well informed. Cameron was a pleasure to deal with
    Response from Group 1 BMW Bedford
    HI Nathan, thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management to enable them to share your experience with Cameron and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Group 1 Bedford BMW.
  • Rating 5.0
    Excellent customer service.
    Response from Group 1 BMW Bedford
    Hi Makai, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Bedford BMW
  • Rating 5.0
    Always had good interactions
    Response from Group 1 BMW Bedford
    Hi Kay, thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Superb! Sunhil went above and beyond and we highly recommend him and BMW there customer experience is exemplary
    Response from Group 1 BMW Bedford
    Hi Michelle, thank you for the great review and the feedback on Sunhil, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Bedford BMW.

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