Motability Scheme at Marshall Škoda Bedford

4.7
Rating 4.7
(34 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Shuttleworth Road
Bedford MK41 0EN
GB
Phone Number
Call Marshall Škoda Bedford on 01234 348242
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Conor Davis
  • Neo Bartram
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rhomaine Hewitt
  • Milly Johnson-Blake
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Škoda Bedford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Škoda Bedford

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Škoda Bedford

  • Rating 5.0
    Neo was extremely helpful very polite and very informative about the car and the whole process of ordering the car so a big thank you
    Response from Marshall Škoda Bedford
    Thank you Cheri. We appreciate you taking the time to leave a review and your five star feedback. Have a lovely day! Kindest regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Škoda Bedford
    Good morning Laura, thank you for taking the time to leave a review. We really appreciate your 5 star rating and comments! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent, stress free and neo was very professional and accommodating
    Response from Marshall Škoda Bedford
    Hi Gabriela. Thank you for your five star review. It's very much appreciated and I will be sure to pass your lovely comments onto Neo and the team. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Customer service was fantastic, helpful from initial contact to handover of the vehicle. I was constantly kept in the loop for news regarding my car, also.
    Response from Marshall Škoda Bedford
    Thank you Ryan. We appreciate you taking time to leave a review and will be delighted to pass your kind words onto the team. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Škoda Bedford
    Thanks for your 5 star rating on your experience with us Sally! Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Connor was fantastic to deal with through the purchase, very professional & would recommend!

    However, we still haven’t received the charging 3 pin plug which I ordered at the same time I ordered the car. We have had the car 6 days & still no charger has been received & now Marshall’s have advised that won’t arrive until at least Monday, 9-10 days post car arrived.
    This is causing problems as we are having to finish work early to allow time to sit at fast charging stations as we have no way of charging this at home. Is proving quite frustrating.
    Response from Marshall Škoda Bedford
    Good morning Sarah, thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Best customer service ive had in a long while, 3 visits, each one made to feel welcome and nothing was too much trouble, communication between visits exactly as expected, right number if emails ect. Honestly blown away by how good and knowledgeable Connor is, he is a credit to your organisation
    Response from Marshall Škoda Bedford
    Thank you Clare for your 5 Star review of Marshall Skoda Bedford. We really appreciate it and will happily pass on your wonderful feedback to Connor and our management team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    New to the scheme, fully explained process. Kept us fully informed, looking forward to many happy years motoring. Thank you Paul
    Response from Marshall Škoda Bedford
    Hi Jacqueline. Thanks for your 5 star review. We really appreciate you taking the time! Kindest regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    The dealership was first class, kept me informed right up until handing over my vehicle, I thoroughly recommend this dealership to anyone and have not hesitated in giving it and its staff five stars.
    Response from Marshall Škoda Bedford
    Thanks for taking the time to review Marshall Skoda Bedford. We really appreciate your 5 star review. Have a great Evening! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Everything went as expected with competent and helpful staff. Experience was positive and I would certainly use this dealership again. Parking was however difficult.
    Response from Marshall Škoda Bedford
    Good morning Carol. We really appreciate your five star review and will be delighted to pass your feedback onto the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 1.0
    Yet again, problems with access to the building (this time trying to exit in a wheelchair as show cars parked too close together outside the only accessible door). Numerous complaints but totally ignored. Won’t ever be using Skoda again
    Response from Marshall Škoda Bedford
    Good morning Angela. We're disappointed to see your 1 star review and would be grateful if you could email your contact details to reviews.skoda@marshall.co.uk so we can investigate and get in touch as your feedback is incredibly important to us. We do hope to hear back from you very soon. Thank you. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great customer service from the Skoda team at Bedford especially Paul Snowball he was a great help and extremely knowledgeable!
    Response from Marshall Škoda Bedford
    Good afternoon Aubrey. We really appreciate your five star review and will be delighted to pass your feedback ontoPaul and the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Tricky getting through to Skoda in Bedford on the phone initially...but from there I received a polite pleasant efficient service but was a little disappointed that they didn't offer a courtesy car only a Loan car at extra cost.
    Response from Marshall Škoda Bedford
    Thank you Sarah. We really appreciate the review and will pass on your feedback to the team. Kind regards, Mariana, Marshall Motor Group.
  • Rating 5.0
    I had the best experience at Marshall Skoda Bedford, thanks to Conor.
    He talked me through every step, helping me with reasonable adjustments like explaining things throughout, helped me pick the perfect car that I absolutely love! Thank you so much Conor
    Response from Marshall Škoda Bedford
    Good Morning Christina. Thank you for taking the time to leave us a review. I'll be sure to pass on your lovely comments to Conor and the team, so thank you again. Have a great day, Kind regards, Nikki, Marshall Motor Group.
  • Rating 1.0
    Does not cater for access for disabled people even though they are classed as a motability specialist provider
    Response from Marshall Škoda Bedford
    Good afternoon Angela and thank you for your review. We are disappointed to note that you have rated us as 1 star and would appreciate it if you could email us at reviews.skoda@marshall.co.uk with your contact details so that a member of our management team can get in touch. We do hope to hear back from you soon. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Fantastic customer service experience as always. Thank you all at skoda bedford
    Response from Marshall Škoda Bedford
    Thank you for your review Tina. We appreciate your five star review and will pass on your feedback to the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Paul snowball was absolutely amazing,and Ella was also amazing too in helping my daughter with choosing her mobility car, and ensuring everything went as smoothly as possible and kept her up to date, to when her car was being made and to it being ready for her. Excellent customer service
    Response from Marshall Škoda Bedford
    Thanks for your fantastic review Jadesola. We really appreciate the feedback and I will be delighted to pass it onto Paul and the team! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service couldn't of ask for any better Paul the gentleman I dealt with was fantastic
    Response from Marshall Škoda Bedford
    Thank you for your review Frederick - we really appreciate this and I will pass your rating and comments onto our management team. Kind Regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Paul Snowball was fantastic helping me with the Motability service. He was patient, informative and eager to assist me.

    He helped me choose a car, showing me all of the various options and different spec of car.

    I actually went in feeling very nervous and unsure, but he helped me greatly and settled my anxiety quickly. I couldn’t have asked for more from him.
    Response from Marshall Škoda Bedford
    Good morning Ryan. Thank you for taking the time to leave a review and for your five star feedback. I will be sure to pass you comments onto Paul and the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service. Would definitely recommend to friends and family.
    Response from Marshall Škoda Bedford
    Thank you Kaiden for taking the time to review Skoda Bedford. We appreciate your 5 Star Review and I will pass on your feedback to the team. Kind Regards, Nikki, Marshall Motor Group.

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