Soerti P.
Sep 11, 2025
Ms Sinead Blackman who elegantly is the Motability specialist of that branch was ironic and rudely sarcastic. She had a very poor knowledge of the scheme considering the years she claims to be specialised in Motability customers. She was unwilling to assist for further adaptations regarding my health conditions and disabilities. All the questions I asked her regarding the car I ordered she answered none of them and stated that she is clueless. I have many concerns about this order already!
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent and trouble-free experience with us at Citygate Kia Watford. It's great to know that our receptionist was able to assist you with your questions and that you found the health check video useful.
Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Cole
Citygate Kia Watford Team