Motability Scheme at Citygate Kia Watford

4.6
Rating 4.6
(13 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30Closed Today

Contact information

Address
68 Chalk Hill
Bushey WD19 4BY
GB
Get directions
Phone Number
Call Citygate Kia Watford on 0330 008 9990
0330 008 9990
0330 008 9990

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
SundayClosed

Motability Scheme specialists:

  • Clint Louis
  • Sinead Blackman
  • Iroda Babadjanova
  • Mahbub Hussain
  • Charlie Airey

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Tom Gillingham
  • Natasha Dyer
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Accessibility features at Citygate Kia Watford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Kia Watford

  • Rating 5.0
    The lady was amazing and very helpful
    Response from Citygate Kia Watford
    Dear Muhammad K.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It's fantastic to know that she was able to assist you effectively and make your visit enjoyable. Your feedback is greatly appreciated and will be shared with the team to continue inspiring excellent service.

    We look forward to welcoming you back to Citygate Kia Watford in the future.

    Best regards,
    Nikolai.
  • Rating 5.0
    Martin was very friendly and helpful
    Response from Citygate Kia Watford
    Dear Astrid B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Martin was able to provide you with friendly and helpful service. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Citygate Kia Watford.

    Best regards,
    Cole
  • Rating 5.0
    Sinead was brilliant helpful kind and had all the information needed about the cars available she really knows her stuff
    Response from Citygate Kia Watford
    Hello Tommy D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sinead was able to assist you so effectively and provide you with all the information you needed. It's great to know that her knowledge and kindness made your experience with us a positive one.

    Your feedback is incredibly valuable to us and motivates our team to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    Cole
  • Rating 5.0
    Was a great experience. Martin was excellent!
    Response from Citygate Kia Watford
    Hello Bevan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us at Citygate Kia Watford. It's fantastic to know that Martin provided you with excellent service. We strive to ensure all our customers have a positive experience, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    Cole
  • Rating 5.0
    Very good customer service. He was very helpful and took his time to explain things we was unsure on. 10/10 service, thank you very much mr Hussain!
  • Rating 5.0
    great experience all round, so friendly :)
  • Rating 5.0
    Martin was amazing
  • Rating 4.0
    I was received very friendly and also good advice
    Thank you
  • Rating 5.0
    Very knowledgeable and went above and beyond highly recommend
  • Rating 1.0
    Ms Sinead Blackman who elegantly is the Motability specialist of that branch was ironic and rudely sarcastic. She had a very poor knowledge of the scheme considering the years she claims to be specialised in Motability customers. She was unwilling to assist for further adaptations regarding my health conditions and disabilities. All the questions I asked her regarding the car I ordered she answered none of them and stated that she is clueless. I have many concerns about this order already!
  • Rating 5.0
    Extremely good very helpful and very straightforward brilliant customer service
  • Rating 5.0
    Very helpful
  • Rating 5.0
    I’m really happy with the excellent service and overall experience at Citygate Kia Watford.

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