Motability Scheme at Group 1 Mercedes-Benz Cambridge

4.0
Rating 4.0
(10 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00

Welcome to Group 1 Mercedes-Benz Cambridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz Cambridge can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz Cambridge on 01223401100 to make an appointment with our Motability specialist.

Contact information

Address
199 Barnwell Road
Cambridge CB5 8SH
GB
Phone Number
Call Group 1 Mercedes-Benz Cambridge on 01223 401100
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Liiz Cooper
  • Andrew Toseland
We recommend calling and booking an appointment before visiting.

Accessibility features at Group 1 Mercedes-Benz Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Group 1 Mercedes-Benz Cambridge

  • Rating 3.0
    Car collected 08:45 returned after 17:00hrs left without car whole day. Only had a M O T
  • Rating 1.0
    Megan in Service department great, the rest of my experience is terrible. Due to parts shortage I now need a hire car while I pay for mine to sit in the drive for possibly weeks/months needing a new SAM unit. Wish I stayed with Mazda.
  • Rating 3.0
    Could be better access for the disabled
  • Rating 5.0
    Perfect customer service
  • Rating 5.0
    Great
  • Rating 3.0
    Megan in the service centre is very professional friendly happy and helpful I can't fault her. However the booking centre who phoned me are not good. I told them I needed new breaks and the warnings where on and they sounded noisy, I booked a service and for the breaks to be done which I waited over a month for, I dropped my car off for a few hours and on collection they hadn't been done and I was told that only a break check waa done. My breaks are getting worse, megan kept in contact with me to get parts ordered but unfortunately I've got to wait another month to have them fixed. If I was rating the staff in service centre they'd get 5stars and if I was rating the booking team they'd get 1star.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Great service as always
  • Rating 5.0
    Great team,very attentive and friendly.excellent communication and fast turnaround. Geoff.
  • Rating 5.0
    Very friendly staff

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