Motability Scheme at E M G Ford Ely

4.0
Rating 4.0
(2 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Welcome to E M G Ford Ely

Welcome to EMG Ely, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our fully trained service team are here to support you with your servicing and maintenance needs throughout the duration of your Ford Motability lease, and also with arranging the MoT when you come to the end of your lease.

Contact E M G Ford Ely on 01353611611 to make an appointment with our Motability specialist.

Contact information

Address
Angel Drove
Southern Bypass
Cambridge CB7 4DT
GB
Phone Number
Call E M G Ford Ely on 01353 611611
Email
Reviews
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Shane Lawlor
  • Kassey Crookes
  • Alistair Steenkamp
We recommend calling and booking an appointment before visiting.

Accessibility features at E M G Ford Ely

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at E M G Ford Ely

  • Rating 3.0
    My mobility vehicle was in for mot any work is usually done to the highest standard but this time the person who collected my van parked it arrowed the road from my house so this made it so hard to get to as I cant walk on opening the van I noticed a part that you use to higher the seat was broken and lying in the footwear so I had a job getting the seat down as it was extended all the way up so I had to call my son to get the seat down I also noticed that the hand brake was completely off he had parked the van in park without the hand brake being engaged I took the van back TO EMG ford in Ely and reported this problem to them the lady who I saw was so nice to me she advised me that she would look in to what had happened and would call me back when the part was in to get fixed
    Response from E M G Ford Ely
    Hi Andrew, thank you for your feedback. We'll pass your comments on to our Service Manager. If you need anything further, please let us know.
  • Rating 5.0
    Fab communication and customer service.
    Response from E M G Ford Ely
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. If you need anything in the future, please let us know.

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