Motability Scheme at Group 1 Van Centre Chelmsford

4.6
Rating 4.6
(13 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Contact information

Address
1 Westway
Chelmsford CM1 3BH
GB
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Phone Number
Call Group 1 VW Van Centre Chelmsford on 01245 962781
01245 962781
01245 962781
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • David Newton
  • Conner Purchese
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Terry Arnold
  • Emily Clarke
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 VW Van Centre Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 VW Van Centre Chelmsford

Welcome to Group 1 Van Centre Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

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Group 1 Van Centre Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right vehicle
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme vehicle
  • In-depth handover experience
  • Servicing and maintaining your vehicle Contact Group 1 Van Centre location on telephone or email to make an appointment with our Motability Scheme specialist.
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Reviews at Group 1 VW Van Centre Chelmsford

  • Rating 5.0
    Very courteous and knowledgeable service
    Response from Group 1 VW Van Centre Chelmsford
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    The staff were exceptional in caring for me whilst there and so helpful 5* service thank you
    Response from Group 1 VW Van Centre Chelmsford
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Don’t hesitate, amazing service from these guys. It went in with many problems and came out running beautifully.
  • Rating 5.0
    Great service throughout
  • Rating 5.0
    Excellent as always
  • Rating 5.0
    Great centre, clean and tidy, staff extremely friendly, welcoming, informative and helpful.
  • Rating 5.0
    Great service
  • Rating 5.0
    Connor was fab. Very helpful and answered all our questions.
  • Rating 4.0
    Good customer service
  • Rating 5.0
    Absolutely smashing it fantastic customer service really easy and it’s the best dealership I have ever been to, not a single drama! Thanks Conner!
    Response from Group 1 VW Van Centre Chelmsford
    Thank you for your 5* rating!
  • Rating 5.0
    Great customer service and very helpful
    Response from Group 1 VW Van Centre Chelmsford
    Thanks for the five-star review
  • Rating 5.0
    Very helpful and professional
    Response from Group 1 VW Van Centre Chelmsford
    Thanks for your positive words and 5-stars!
  • Rating 1.0
    The car was due back about 330 and didn’t get here until after 5. When you have someone with no understanding and physically disabled this was very difficult. I was also told the car would be washed. This did not happen
    Response from Group 1 VW Van Centre Chelmsford
    Hi Ralph, Thanks for your time leaving us feedback. I will be escalating this with the centre management, so we are meeting our high standards for every customer on every visit. If you had any ongoing concerns, send it to me directly on Volkswagen.marketing@beadles.co.uk. Thanks, Georgia

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