Motability Scheme at Group 1 Volkwagen Chelmsford

Rating 4.7
(65 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Chelmsford CM1 3BH
Phone Number
Call Group 1 Volkswagen Chelmsford on 01245 960240
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jessica Hopton
  • Robert Hughes
  • Ashley Mortimer
  • Caitlyn Ellis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30

Motability service specialists:

  • Mark Fitzgerald
  • Leigh Godden
  • Terry Arnold
  • Charlie-Ann Tredget
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Chelmsford

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Chelmsford

  • Rating 5.0
  • Rating 5.0
    Was very happy with the service and wasn't rushed to make a decision definitely recommend
  • Rating 5.0
    Caitlyn was the perfect person to help. I have only ever had terrible experiences every time I have got a car, so I was dreading going to collect. She made it such a great experience ! Promotion needed !
  • Rating 5.0
    Caitlyn was very knowledgeable and extremely helpful. Couldn’t have wished for a better service.
  • Rating 5.0
    They were very helpful and kind I was very pleased with the service
  • Rating 5.0
    Very friendly and helpful
  • Rating 5.0
    I am very happy with my experience at Group 1 Chelmsford. Caitlyn dealt with our application. She was very friendly, explained everything in full detail and very patient.
  • Rating 5.0
    Great customer service. Very informative. Helped us pick the right car for us
  • Rating 5.0
    Excellent service, top man
  • Rating 5.0
    They were all very helpful being my first time with dealing with mobility
  • Rating 5.0
    Kiran the man who helped me, was very knoledgeable about mobilty, and I learnt a lot.D.M.ROTHWELL
  • Rating 5.0
    Great customer service from Kieran. So pleased with our new car…. Many thanks 😊
  • Rating 5.0
    Excellent service from Caitlyn who went above and beyond to ensure our needs were met.
  • Rating 5.0
    Robert was very helpful
  • Rating 5.0
    Robbie explained things clearly and made sure we were happy.
  • Rating 5.0
    Brilliant customer service.
    Very professional and friendly.
    Well done Robbie.
    Looking forward to picking up my car in the next few months
  • Rating 5.0
    Robbie was very good and helpful
  • Rating 5.0
    Robert was very useful and knowledgeable. Robert was very discreet about my disability in front of other customers so thank you!
    Response from Group 1 Volkswagen Chelmsford
    Hi Jordan, thank you for your kind 5* review and feedback. We are pleased to read you had a positive experience with us and look forward to welcoming you back in the future!
  • Rating 5.0
    Great from start to finish
  • Rating 5.0
    Easy, straightforward experience.

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