Motability Scheme at Group 1 Volkwagen Chelmsford

4.7
Rating 4.7
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Westway
Chelmsford CM1 3BH
GB
Phone Number
Call Group 1 Volkswagen Chelmsford on 01245 960240
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kieran Aburn
  • Jessica Holliday
  • Robert Hughes
  • Paul Tandy
  • Caitlyn Ellis
  • George Thorpe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mark Fitzgerald
  • Terry Arnold
  • Charlie-Ann Tredget
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Chelmsford

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Chelmsford

  • Rating 5.0
    Very helpful
  • Rating 1.0
    Awful, car went in with problems which was noted to them via the online portal and again at the check in desk, when arriving there was no where to park except one space which I didn't know it was for VW new vehicles only - not sign posted... an old man named Robbie that works for them drove towards me and got out a black VW Tiguan and started swearing at me and getting aggressive. I will never ever visit again, I do not want attacking. Disgusting
  • Rating 5.0
    Kieran was very polite and made sure all my queries were answered. Thank you
  • Rating 5.0
    Caitlyn was amazing from beginning to the picking up of my car. She was informative, professional and a credit to Volkswagen
  • Rating 5.0
    Couldn’t fault the service at all.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Beccy was amazing and a credit to VW.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    I had the best experience getting my new car
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Good handover very informative
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Great Service from Robert at group 1 chelmsford went out of his was to make sure we were well looked after and kept in the loop.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good staff made it very easy for me
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent service very friendly lady service with a smile
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very helpful, excellent service, nice to do business with…!
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good and very quick , can’t be happier.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    We had a really lovely guy . Kieron he was so helpful.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Jessica was very helpful and friendly.
    Nothing was a problem. She returned calls when she said she would. She was knowledgeable and made the whole experience pleasurable.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Really helfull friendly staff. Kieron was so polite and helped us
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant service from Kieran at VW Chelmsford.
    Response from Group 1 Volkswagen Chelmsford
    Hi Madeline, we are glad that you had such a positive experience with Kieran at Group 1 Volkswagen Chelmsford, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent service very friendly and helpful
    Response from Group 1 Volkswagen Chelmsford
    Hi Isabelle, we are glad that you had such a positive experience at Group 1 Volkswagen Chelmsford, we look forward to seeing you again soon.
  • Rating 2.0
    Booked in for 2pm, took 2 hours.
    Response from Group 1 Volkswagen Chelmsford
    Hi, we are disappointed to hear you had this experience and your feedback has been passed to our management team for review.

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