Motability Scheme at Roy Tolley MG Colchester

4.9
Rating 4.9
(92 reviews)
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Gosbecks Road
Colchester CO2 9JS
GB
Phone Number
Call Roy Tolley MG Colchester on 01206 574488
Email
Reviews
Visit dealer website

Showroom details
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:00
Tuesday08:45 - 18:00
Wednesday08:45 - 18:00
Thursday08:45 - 18:00
Friday08:45 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Frost
  • Kenny Welsh
  • Steve Todd
  • Adrian Gowing
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:15 - 12:15
SundayClosed

Motability service specialists:

  • Paul Hodder
  • Will Hogg
  • Sharon Harvey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Roy Tolley MG Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Roy Tolley MG Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Roy Tolley MG Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Roy Tolley MG Colchester on 01206574488 to make an appointment with our Motability specialist.

Reviews at Roy Tolley MG Colchester

  • Rating 5.0
    Great experience, fast and helpful service, totally stress free and did not fell rushed
  • Rating 5.0
    From the start to the finish mr Andrew Frost was amazing really helped us make the best choice for my needs. 10/10 service
  • Rating 5.0
    So happy with my car
    So happy with the process and also very happy with Adrian
    Response from Roy Tolley MG Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. I will pass your comments on to Adrian! We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Adrian was a warm welcome from the start, I didn’t know what to do or if I was asking the rite questions
    But he keeped me calm and was so nice that made me want to pass my test more.
    Two days later I passed and I was so excited that I even gave him a friendly hug to say thank you,
    Very lovely people who help and go all the way to get me my car I wanted
    Response from Roy Tolley MG Colchester
    Thank you so much for your kind words! We are so happy to hear that Adrian was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! : ) xx
  • Rating 5.0
    Steven was amazing from start to finish we spent drove 2 cars on the same day and he managed to get us a brand new car with only 8miles on it within a week of going into the shop so happy love the car and the after care phone call was very nice of him also ..give that man a raise he does his job well
    Response from Roy Tolley MG Colchester
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!!
  • Rating 5.0
    Provided all the information and guidance needed to assist me in making the right purchase.
    Response from Roy Tolley MG Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service,very polite staff
    Response from Roy Tolley MG Colchester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks!!
  • Rating 5.0
    I can honestly say I had a wonderful experience Kenny was amazing and helped me through the whole process I couldn't of asked for more
    Response from Roy Tolley MG Colchester
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Kenny receives the recognition he deserves and forward this to the management for you. Thank you : )
  • Rating 5.0
    Easy, peasy
    Response from Roy Tolley MG Colchester
    : ) We are pleased you found the process easy!!
    We will see you when your service is due and if you have any questions feel free to get in touch!
  • Rating 5.0
    Great service and very helpful staff couldn't have been any more helpful 🙂
    Response from Roy Tolley MG Colchester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received Many thanks
  • Rating 5.0
    Excellent, friendly staff, made to feel really welcome, couldn’t ask for a better experience, would highly recommend
    Response from Roy Tolley MG Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff Very approachable and friendly was shown around three calls and felt at ease.

    Would highly recommend them.
    Response from Roy Tolley MG Colchester
    Hi Donna, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with us, we hope to see you again soon! Kind regards,
  • Rating 5.0
    My handover with Kenny was brilliant and his such a help during my lose of my partner he is so very.kind so thank you
    Response from Roy Tolley MG Colchester
    Hi Lesley, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kenny receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Excellent service
    Response from Roy Tolley MG Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    good
    Response from Roy Tolley MG Colchester
    Thank you for your high star rating.
  • Rating 5.0
    Excellent
    Response from Roy Tolley MG Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant handover and all over customer care, thank you Andrew Frost for all your help.
    Response from Roy Tolley MG Colchester
    Hi Poppy, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Andrew receives recognition for his fantastic customer service which he provided to you. Kind regards Roy H G Tolley
  • Rating 5.0
    They were very good helpful in every way possible
    Response from Roy Tolley MG Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Steve Todd
  • Rating 5.0
    Excellent customer service. Kenny went above and beyond for us. Quick efficient experience.
    Response from Roy Tolley MG Colchester
    Hi Ethan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kenny receives recognition for his fantastic customer service which he provided to you. Kind regards
  • Rating 5.0
    Andrew was very professional, he went through every thing, helped me understand the car and took the time to talk to me the customer
    Response from Roy Tolley MG Colchester
    Thank you for the great review and the feedback on Andrew, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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