Motability Scheme at Hartwell Ford Dunstable

4.7
Rating 4.7
(62 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Dunstable

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Dunstable can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Dunstable on 01582443500 to make an appointment with our Motability specialist.

Contact information

Address
London Road
Dunstable LU6 3DT
GB
Phone Number
Call Hartwell Ford Dunstable on 01582 443500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kaiser Ramzan
  • Tony Almeida
  • Saifur Rahman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sharlene Melia
  • Lisa Burrows
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hartwell Ford Dunstable

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Dunstable

  • Rating 5.0
    Quick and easy check in and only waited an hour for the service to be completed
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very professional
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 4.0
    Good experience
    Response from Hartwell Ford Dunstable
    Thank you so much for your 4-star review! We appreciate your support!
  • Rating 5.0
    Service was very good
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Very happy with all
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    First rate service from a very good young 'salesman'...SAIFOR'....Faultless
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear Saifur could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very professional!
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    5 stars
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Very helpful and easy to talk to.
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    We was served by Saifur who served us with amazing customer service throughout from ordering the car to collecting the car. He is definitely a very good ambassador for the company. I cannot fault him at all, he deserves recognition for his hard work!!! Will recommend family and friends for sure.
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're delighted to hear Saifur and our team went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 5.0
    Very good explanation for car works
    Response from Hartwell Ford Dunstable
    Hi Stephen, thank you for your positive review! We're delighted to hear our team went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 4.0
    Great customer service
    Response from Hartwell Ford Dunstable
    Hi Stephen, Thank you for your feedback, we love to receive reviews like this 🙂
  • Rating 5.0
    Great communication from tony
    Response from Hartwell Ford Dunstable
    Hi Mia,

    Thank you for your feedback! We're pleased to hear that Tony provided great communication during your experience with Hartwell Dunstable Ford. Customer satisfaction is our top priority, and we always aim to provide excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help. Safe and happy driving!

    Best regards,
    Hartwell Customer Care Team
  • Rating 2.0
    Great service
    Response from Hartwell Ford Dunstable
    Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience. Kind regards, Hartwell Ford Dunstable
  • Rating 5.0
    Amazing customer service
    Response from Hartwell Ford Dunstable
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant customer service , fantastic team that helped with every issue and queries we had , would highly recommend this dealership
    Response from Hartwell Ford Dunstable
    Thank you for the great review and the feedback on Hartwell Ford Dunstable, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    There were no issues, it’s just a shame there was no human interaction.
    Response from Hartwell Ford Dunstable
    Hello Rita and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Very nice profesional people
    Response from Hartwell Ford Dunstable
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The best service I’ve ever received by the sales manager Nigel Ramsey when ordering the new ford Kuga, couldn’t have been more kind and helpful, it was through Motability, Hartwell where the only dealership who didn’t treat me any different. The handover was done by Tony Almeida who was again so kind and helpful, helping with the ford app and making sure I was happy with everything. Such a straightforward transaction and the only Ford Dealership I will ever use in the future for sakes or servicing.
    Thank you both for being the friendly genuine people you are *****
    Response from Hartwell Ford Dunstable
    Hi Joseph,

    We are thrilled to read your wonderful review about your experience with us at Hartwell Dunstable Ford! Nigel Ramsey and Tony Almeida are true assets to our team, and we are delighted to hear that they provided you with exceptional service during the purchase of your new Ford Kuga through Motability. Your satisfaction is our utmost priority, and we are committed to providing a friendly and genuine experience for all our customers. Thank you for your kind words and for choosing us for your sales and servicing needs. We look forward to serving you again in the future!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Nigel knows his mobility stuff
    Response from Hartwell Ford Dunstable
    Hi Stephen,

    Thank you for your kind words about Nigel and our Motability services at Hartwell Dunstable Ford! We're delighted to hear that Nigel provided you with knowledgeable assistance. Our team is dedicated to making the Motability process seamless and ensuring our customers find the perfect vehicle that suits their needs. If you ever need further support or have any questions, don't hesitate to reach out to us. We appreciate your feedback and hope to have the opportunity to serve you again soon.

    Best regards,
    Hartwell Customer Care Team

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