Motability Scheme at Hartwell Ford Dunstable

4.7
Rating 4.7
(68 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Dunstable

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Dunstable can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Dunstable on 01582443500 to make an appointment with our Motability specialist.

Contact information

Address
London Road
Dunstable LU6 3DT
GB
Phone Number
Call Hartwell Ford Dunstable on 01582 443500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kaiser Ramzan
  • Tony Almeida
  • Saifur Rahman
  • Natasha Pike
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sharlene Melia
  • Lisa Burrows
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hartwell Ford Dunstable

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Dunstable

  • Rating 5.0
    The staff were very helpful and supportive. Would highly recommend Hartwell always had excellent service
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very please with the salesman
    Thank you 😊 well done
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very smooth , loved the uncovering of the car
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 1.0
    Unprofessional. Limited attention. Staff don’t seem bothered at all. Mentioned key battery is low one of the keys they said i need to buy a battery. Spotted out a concern with vehicle they said don’t worry. This is not normal.
    Response from Hartwell Ford Dunstable
    We apologise for your experience. If you have any further details to share please email customercare@hartwell.co.uk.
  • Rating 5.0
    Excellent service from start to finish
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very good
    Thank you
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Quick and easy check in and only waited an hour for the service to be completed
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very professional
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 4.0
    Good experience
    Response from Hartwell Ford Dunstable
    Thank you so much for your 4-star review! We appreciate your support!
  • Rating 5.0
    Service was very good
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Very happy with all
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    First rate service from a very good young 'salesman'...SAIFOR'....Faultless
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear Saifur could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very professional!
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    5 stars
    Response from Hartwell Ford Dunstable
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Very helpful and easy to talk to.
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    We was served by Saifur who served us with amazing customer service throughout from ordering the car to collecting the car. He is definitely a very good ambassador for the company. I cannot fault him at all, he deserves recognition for his hard work!!! Will recommend family and friends for sure.
    Response from Hartwell Ford Dunstable
    Thank you for your positive review! We're delighted to hear Saifur and our team went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 5.0
    Very good explanation for car works
    Response from Hartwell Ford Dunstable
    Hi Stephen, thank you for your positive review! We're delighted to hear our team went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 4.0
    Great customer service
    Response from Hartwell Ford Dunstable
    Hi Stephen, Thank you for your feedback, we love to receive reviews like this 🙂
  • Rating 5.0
    Great communication from tony
    Response from Hartwell Ford Dunstable
    Hi Mia,

    Thank you for your feedback! We're pleased to hear that Tony provided great communication during your experience with Hartwell Dunstable Ford. Customer satisfaction is our top priority, and we always aim to provide excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help. Safe and happy driving!

    Best regards,
    Hartwell Customer Care Team
  • Rating 2.0
    Great service
    Response from Hartwell Ford Dunstable
    Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience. Kind regards, Hartwell Ford Dunstable

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