Motability Scheme at Steven Eagell Toyota Rayleigh

4.8
Rating 4.8
(110 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Rayleigh

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Rayleigh can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Rayleigh on 01268429925 to make an appointment with our Motability specialist.

Contact information

Address
Arterial Road
Rayleigh
Essex SS6 7UQ
GB
Phone Number
Call Steven Eagell Toyota Rayleigh on 01268 429925
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ramiz Orakzai-Khan
  • Simon Comber
  • Danish Yountan
  • Michaella Wakeling
  • Jordan Todd
  • Alfie Burke
  • Hana Fountain
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Collins
  • Fleur Miles
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Rayleigh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Rayleigh

  • Rating 5.0
    Very good
    Response from Steven Eagell Toyota Rayleigh
    Hi Yvonne, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Nice customer service keep up my friends
    Response from Steven Eagell Toyota Rayleigh
    Thank you so much for your kind words, Olumuyiwa. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    All good, staff friendly and helpful. Car park not very accessible for wheelchair users.
    Response from Steven Eagell Toyota Rayleigh
    Hi June, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good service polite informative helpful
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Henry. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 3.0
    Easy check in,no call to advise when car was ready so I had to ring at 5pm to enquire when car was ready for collection.
    Was told 5.30pm, arrived and had to wait 30 minutes, plus had to ask where my car was.
    Asked for details.to be emailed so I could see whay had been done, still no email a week on.
    Rubbish customer service.
    Response from Steven Eagell Toyota Rayleigh
    Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Was made a really enjoyable experience by the people at toyota. Especially kayla who was lovely. She was so helpful and kind and friendly.
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Deborah. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Would recommend Toyota in Rayleigh highly. Friendly and efficient service.
    Response from Steven Eagell Toyota Rayleigh
    Hi William, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Rayleigh
    Hi Emma, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    The staff were easy going and easy to speak to and Steven (I’m guessing branch manager) even spoke to us and was polite
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mitchell. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very good service
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Roger. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Superb, polite and extremely kind, allowed lotss of time to go through different options
    Thank you Jordan
    Response from Steven Eagell Toyota Rayleigh
    Thank you so much for your kind words, Suzette. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 2.0
    It came back with a huge stain on drivers side not impressed 😑
    Response from Steven Eagell Toyota Rayleigh
    Thank you for posting a review Kim and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Alfie was the young lad that looked after me and could not do enough to help me in every way
    Nothing was to
    Much trouble for him would go back again and hope he us still there when I need a new car
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Lucille. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    I would highly recommend this dealership and would especially like to thank Jordan for her very helpful and professional service.
    This is a 10 out of 10 from me.
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Audrey. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    All done very efficiently and professionally, Alfie is very good at what he does
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Leslie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    The experience was very good and well presented and excellent customer service
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Michael. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Kayla was very helpful
    Response from Steven Eagell Toyota Rayleigh
    Thank you so much for your kind words, Mitchell. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Excellent customer service
    Response from Steven Eagell Toyota Rayleigh
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sunday. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very good service, collected from home and returned later. All good
    Response from Steven Eagell Toyota Rayleigh
    Hi Rita, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Amazing service from Toyota
    Response from Steven Eagell Toyota Rayleigh
    Hi Michelle, we're happy to hear you had an excellent service! Please come see us again soon.

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