Motability Scheme at Busseys Ford Fakenham

4.8
Rating 4.8
(41 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Busseys Ford Fakenham

Our Ford branch has been part of the Busseys group since 1995 and continue to provide the highest level of customer service to every customer that comes through our doors.

Our Motability Scheme specialists will be with you every step of the way from finding you the right vehicle to keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.

Contact Busseys Ford Fakenham on 01328851122 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Enterprise Way
Fakenham NR21 8SN
GB
Phone Number
Call Busseys Ford Fakenham on 01328 851122
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Martin Sizeland
  • Chloe Nichols
  • Harry Clayton
  • Matthew Haynes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Adam Coe
  • Philip Bartaby
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Busseys Ford Fakenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Busseys Ford Fakenham

  • Rating 5.0
    Very good
    Response from Busseys Ford Fakenham
    Thank you for leaving a review - we're glad to have been of service!
  • Rating 5.0
    The gentleman who assisted us was amazing, very helpful and extremely knowledgable.

    He made the process very easy for me to apply.
    Response from Busseys Ford Fakenham
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service from matt
  • Rating 5.0
    Excellent , even cleaned the car during a routine service 👏
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mathew really nice sales guy no pressure very understanding
    Response from Busseys Ford Fakenham
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Matt receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Brilliant service, from the start of booking my car in to when my car was brought back. Friendly, polite, I couldn’t have asked for better. Thank you kindly.
    Response from Busseys Ford Fakenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The dealer Matthew was well versed in the knowledge he provided. Very friendly and answered all the questions he was asked A very pleasant time at the dealership
    Response from Busseys Ford Fakenham
    Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    As a Mobility customer I would not go anywhere else I have always been totally satisfied and they could not be more helpful.My car was picked up and returned after the service and it had been cleaned to a high standard. They have always been very helpful and polite,and I would not hesitate to recommend them.
    Response from Busseys Ford Fakenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    They performed as expected
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and informative. It was all about helping us and what was best for us as a family.
    Response from Busseys Ford Fakenham
    Thank you for taking the time to leave us this great 5 star review! Kind regards,
  • Rating 5.0
    Easy to set up as had all the paperwork with me. Matthew helped me choose the perfect car and now I can’t help but flaunt it off. Would recomend
    Response from Busseys Ford Fakenham
    Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service which I could not fault at all. Matthew was very helpful and understanding of my circumstance would recommend
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant service. Martin was kind, knowledgeable and professional. I felt I was In very capable hands.
    Response from Busseys Ford Fakenham
    Thank you for the great review and the feedback on Martin, we really appreciate it. We look forward to welcoming you back to the business again. Kind regards.
  • Rating 5.0
    Excellent
    service from start to finish big thank you to the salesman Martin
    Response from Busseys Ford Fakenham
    Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. Thank you again for your positive review!
  • Rating 5.0
    Above and beyond, excellent customer service
    Response from Busseys Ford Fakenham
    We are so happy to hear you had such a great experience and hope to see you again in the future.
  • Rating 5.0
    Amazing couldn't ask for a better experience
    Response from Busseys Ford Fakenham
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Martin Sizeland was particularly helpful and friendly.Everything was ready in time with a really smooth handover.
    Response from Busseys Ford Fakenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Absolute Bias agaianst 'Motability' customers.
    We receive a 2nd rate service compared to paying cusutomers.

    I was lied to from start to finish, also negelected.

    Absolutely disguisted with this service, so much so I will never use Busseys ever again.

    All Busseys cared about was selling cars!

    If you were there to buy a car they can't do enough for you,

    Very sales (commission) orientated, this is all staff care about here!

    Absolutely disgusting.
    Response from Busseys Ford Fakenham
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

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