Motability Scheme at Busseys Ford Fakenham

4.8
Rating 4.8
(63 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Busseys Ford Fakenham

Our Ford branch has been part of the Busseys group since 1995 and continue to provide the highest level of customer service to every customer that comes through our doors.

Our Motability Scheme specialists will be with you every step of the way from finding you the right vehicle to keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.

Contact Busseys Ford Fakenham on 01328851122 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Enterprise Way
Fakenham NR21 8SN
GB
Phone Number
Call Busseys Ford Fakenham on 01328 851122
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Chloe Nichols
  • Matthew Haynes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Philip Bartaby
  • Chris Woods
  • Lorraine Gibbs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Busseys Ford Fakenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Busseys Ford Fakenham

  • Rating 5.0
    I found it to be a very pleasant and friendly experience.
    Response from Busseys Ford Fakenham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 4.0
    Had no problems.had somewhere to sit while waiting and the offer of tea or coffee.
    Response from Busseys Ford Fakenham
    Thank you the review - we're glad to have been of service!
  • Rating 5.0
    Great service lovely young man very helpful thank you Matt
    Response from Busseys Ford Fakenham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Matt couldn't have been more helpful, everything was explained thoroughly, it all went very smoothly and according to plan. A big thank you for making it so easy.
    Response from Busseys Ford Fakenham
    Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic service lovely young man so helpful and pleasant
    Response from Busseys Ford Fakenham
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Excellent Experience with Mobility Scheme – Ford Kuga Hybrid

    I recently got a Ford Kuga Hybrid through the Motability Scheme, and I couldn’t be happier with the entire experience. From start to finish, the service was outstanding. A special mention to Matt, the salesman, who was incredibly knowledgeable and helpful. He took the time to explain everything in detail, making the process smooth and stress-free.

    The Kuga Hybrid itself is fantastic—comfortable, fuel-efficient, and packed with great features. The drive is smooth, and I’ve already noticed significant fuel savings compared to my previous car. I highly recommend both the vehicle and the dealership for their excellent customer service.

    Thank you, Matt, and the team for making this such a positive experience
    Response from Busseys Ford Fakenham
    Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service from start to finish
  • Rating 5.0
    No complaints, 5 star service as always at Bussey’s Fakenham.
    Response from Busseys Ford Fakenham
    We're thrilled to see that you enjoyed your visit at Busseys Fakenham and hope to see you again in the future!
  • Rating 5.0
    Superb service,very professional and very prompt
  • Rating 5.0
    Brilliant service.
    Response from Busseys Ford Fakenham
    Thank you for taking the time to leave us this great 5 star review! Kind regards,
  • Rating 5.0
    Professional yet friendly. Knowledgeable about the new car and clear explanations and demonstrations given.
    Response from Busseys Ford Fakenham
    We are delighted to hear that you had a positive experience that the team at Fakenham were friendly and helpful.
  • Rating 5.0
    Brilliant service excellent salesman very helpful and informative
    Response from Busseys Ford Fakenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    First class service. Staff are a credit to Bussey's and Fords.
    Response from Busseys Ford Fakenham
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Car picked up from home address and delivered back very promptly following mot
    Response from Busseys Ford Fakenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service, friendly and knowledgeable staff.
    Response from Busseys Ford Fakenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very positive.
  • Rating 5.0
    First oil change on our Torneo. Everything went very smoothly and promptly.
    Response from Busseys Ford Fakenham
    Thank you for taking the time to leave us this great 5 star review Janet! Kind regards,
  • Rating 5.0
    The bloke that helped us was fantastic I will recommend to others excellent job
    Response from Busseys Ford Fakenham
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very pleasant and polite man could ask him anything nice to deal with
  • Rating 5.0
    Very friendly and helpful pleasure to deal with
    Response from Busseys Ford Fakenham
    Thank you for your kind words - we're glad to have been of service!

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