Motability Scheme at Busseys Ford Fakenham
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Busseys Ford Fakenham
Our trained Motability specialists are here to support you throughout the duration of your lease.
Busseys Ford Fakenham can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Busseys Ford Fakenham on 01328851122 to make an appointment with our Motability specialist.
Contact information
Address
Enterprise Way
Fakenham NR21 8SN
GB
Phone Number
Call Busseys Ford Fakenham on 01328 851122
01328 851122
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Philip Bartaby
- Chris Woods
We recommend calling and booking an appointment before visiting.
Accessibility features at Busseys Ford Fakenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Busseys Ford Fakenham
- Rating 5.0Dec 28, 2025Matthew was amazing from
start to finish helped me pick my car for my needs explained things step by step absolutely incredible - Rating 5.0Oct 28, 2025Knowledgeable and friendly. Very human approach. Not laser focused on just sales they took time to understand my requirements
Very thorough on handover day. Answered all my questions.Response from Busseys Ford FakenhamOct 28, 2025Hello David R.,
Thank you so much for taking the time to share your experience with us at Busseys Ford Fakenham. We are thrilled to hear that you found our team knowledgeable and friendly. Our goal is always to provide a human approach and truly understand the needs of our customers, so it's wonderful to know that this was reflected in your visit.
Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Busseys Ford Fakenham Team - Rating 5.0Oct 17, 2025Perfect in every way so helpful and showed me what I needed to knowResponse from Busseys Ford FakenhamOct 17, 2025Hello Daniel,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service perfect and helpful. It's our goal to ensure that every customer feels supported and informed, and we're delighted that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Busseys Ford Fakenham.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 30, 2025Could not fault them at allResponse from Busseys Ford FakenhamSep 30, 2025Hello Martin,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us at Busseys Ford Fakenham. Your feedback is incredibly valuable and motivating for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Busseys Ford Fakenham Team - Rating 5.0Sep 18, 2025Brilliant, friendly professional service. From collection of vehicle to return impeccable in every way.Response from Busseys Ford FakenhamSep 18, 2025Dear Neil,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service brilliant, friendly, and professional. It’s fantastic to know that your experience, from the collection of your vehicle to its return, was impeccable in every way.
At Busseys Ford Fakenham, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our team's efforts. We truly appreciate your kind words and your perfect rating.
If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Busseys Ford Fakenham Team - Rating 5.0Aug 5, 2025Excellent serviceResponse from Busseys Ford FakenhamAug 6, 2025Hello Carl,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Busseys Ford Fakenham. Our team is dedicated to providing top-notch service to all our customers, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Busseys Ford Fakenham Team - Rating 5.0Jul 28, 2025As always good serviceResponse from Busseys Ford FakenhamJul 29, 2025Dear Linda,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive good service from us at Busseys Ford Fakenham. Your satisfaction is our top priority, and your feedback is a great encouragement to our team. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Busseys Ford Fakenham - Rating 5.0Jul 3, 2025Good service very helpfulResponse from Busseys Ford FakenhamJul 3, 2025Hello Paul D.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and that you had a positive experience with us at Busseys Ford Fakenham. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Busseys Ford Fakenham - Rating 5.0Apr 11, 2025Helpful and friendly teamResponse from Busseys Ford FakenhamApr 11, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 3, 2025Vehicle was collected ontime and returned as specifiedResponse from Busseys Ford FakenhamApr 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 1, 2025I found it to be a very pleasant and friendly experience.Response from Busseys Ford FakenhamApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Mar 21, 2025Had no problems.had somewhere to sit while waiting and the offer of tea or coffee.Response from Busseys Ford FakenhamMar 21, 2025Thank you the review - we're glad to have been of service!
- Rating 5.0Mar 11, 2025Great service lovely young man very helpful thank you MattResponse from Busseys Ford FakenhamMar 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 10, 2025Matt couldn't have been more helpful, everything was explained thoroughly, it all went very smoothly and according to plan. A big thank you for making it so easy.Response from Busseys Ford FakenhamMar 10, 2025Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 7, 2025Fantastic service lovely young man so helpful and pleasantResponse from Busseys Ford FakenhamMar 7, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Feb 27, 2025Excellent Experience with Mobility Scheme – Ford Kuga Hybrid
I recently got a Ford Kuga Hybrid through the Motability Scheme, and I couldn’t be happier with the entire experience. From start to finish, the service was outstanding. A special mention to Matt, the salesman, who was incredibly knowledgeable and helpful. He took the time to explain everything in detail, making the process smooth and stress-free.
The Kuga Hybrid itself is fantastic—comfortable, fuel-efficient, and packed with great features. The drive is smooth, and I’ve already noticed significant fuel savings compared to my previous car. I highly recommend both the vehicle and the dealership for their excellent customer service.
Thank you, Matt, and the team for making this such a positive experienceResponse from Busseys Ford FakenhamFeb 27, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Feb 13, 2025Excellent service from start to finish
- Rating 5.0Feb 11, 2025No complaints, 5 star service as always at Bussey’s Fakenham.Response from Busseys Ford FakenhamFeb 12, 2025We're thrilled to see that you enjoyed your visit at Busseys Fakenham and hope to see you again in the future!
- Rating 5.0Jan 16, 2025Superb service,very professional and very prompt
- Rating 5.0Jan 13, 2025Brilliant service.Response from Busseys Ford FakenhamJan 13, 2025Thank you for taking the time to leave us this great 5 star review! Kind regards,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Matthew. It's fantastic to know that he was able to assist you in finding the perfect car for your needs and that his step-by-step guidance made the process easier for you.
We hope you enjoy your new car! Kind Regards