Motability Scheme at Palmers Mistubishi Hemel Hemptstead

Rating 4.0
(12 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today

Contact information

Pennine Way
Redbourn Road
Hemel Hempstead HP2 7AZ
Phone Number
Call Palmers Mistubishi Hemel Hemptstead on 01442 232300
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30

Motability service specialists:

  • Shana Harrison
  • Kelsey Evans
We recommend calling and booking an appointment before visiting.

Accessibility features at Palmers Mistubishi Hemel Hemptstead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Palmers Mistubishi Hemel Hemptstead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Palmers Mistubishi Hemel Hemptstead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Palmers Mistubishi Hemel Hemptstead on 01442232300 to make an appointment with our Motability specialist.

Reviews at Palmers Mistubishi Hemel Hemptstead

  • Rating 5.0
    Great service polite friendly and kept me informed about was going on with my car.
  • Rating 5.0
    Kelsey took great care of me. Please let her know my DAB radio is working fine now
  • Rating 5.0
    Great and Friendly customer service
  • Rating 5.0
  • Rating 4.0
    Didn't have to chase up the garage as I have had to do with previous garages. Shane rang when the car was ready to collect. Car was lovely and clean when my husband collected it. Very happy with the service
  • Rating 1.0
    Wish I could leave zero stars. Will never use this garage again.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Wonderful service especially ron who collected my car and brought it back for me
  • Rating 2.0
    I had a wait appointment for my service, after 3 hours I asked how long it would be and was then told it was being washed and hour later and it was returned to me only when I checked after leaving to find that the valet hadn’t been done the windscreen hadn’t been cleaned inside the boot hadn’t been touched. Overall I think to leave someone waiting for 4 hours for a service to be done the least that should have been done was a proper clean.
    Also no disabled parking for a motability dealer is shocking.
  • Rating 5.0
    Great customer service very efficient and very friendly
  • Rating 1.0
    I am a wheelchair using Motability customer and there are no parking facilities for disabled customers. My car passed its MOT with a defective rear window wiper. The service, MOT and repair took a day longer than they told me. There is a panel that has been left loose in the back of the car. There are no courtesy cars and no delivery/collection service - despite it being my nearest dealer! In the end I had to take a taxi each way (17 miles each way) in order to drop off and collect my car. They are the least Motability friendly garage I have met in over 27 years on the scheme. Absolutely disgusted with them.
  • Rating 5.0
    Nice friendly staff

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