Motability Scheme at Donalds Kia Ipswich

Motability Scheme at Donalds Kia Ipswich

4.8
Rating 4.8
(76 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 11:00 - 16:00

Contact information

Address
4 Augusta Close
Ipswich IP3 9SS
GB
Phone Number
Call Donalds Kia Ipswich on 01473 877177
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Jamie Page
  • Jerry Frost
  • Adnan Khan
  • Jack White
  • Bradley Gould
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Shaun Butler
  • Richard Moss
  • James Grimstead
  • Thomas King
  • Katie Budgen
We recommend calling and booking an appointment before visiting.
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Accessibility features at Donalds Kia Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Donalds Kia Ipswich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Donalds Kia Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Donalds Kia Ipswich on 01473877177 to make an appointment with our Motability Scheme specialist.

Reviews at Donalds Kia Ipswich

  • Rating 5.0
    Amazing customer service and extremely helpful when collecting the vehicle showing me around and guiding me throughout.
  • Rating 5.0
    Easy to book, collected and returned car same day.
  • Rating 5.0
    Very good
  • Rating 5.0
    Jerri was very friendly chatty and made the experience enjoyable
  • Rating 4.0
    Serviced ok but lead to believe it would be washed a hoovered and for a mobility customer this is a important bonus, car wasn't washed when I went to collect had to wait for this and wasn't hoovered at all ☹️
  • Rating 5.0
    First class service from start to finish.. Jack white was not only informative and efficient but made the whole process stress free.
  • Rating 2.0
    Collection of my car & MOT/servicing was fine, however I am very unhappy with the return of my car.
    Despite the garage knowing I was not going to be at home when they delivered my car back, they agreed to park the car on my driveway.
    On my return, I found the car had been left UNLOCKED and parked on the road.
    I felt this was extremely careless especially as I live in a busy area with lots of pedestrian traffic. I would not recommend this garage & won't be using them again.
  • Rating 5.0
    Easy
  • Rating 5.0
    I found Jack to be extremely knowledgeable about the product helpful and extremely patient
    Jack was more than helpful and willing to go the extra mile to give me a great customer experience well done
  • Rating 5.0
    Very good salesman helpful and informative
  • Rating 5.0
    Been a great and smooth experience and well worth the wait for the car it's AMAZING this will help nus tremendously..jamie at kia has been brilliant answering any questions thoroughly and promptly..I couldn't recommend him amd the dealership highly enough..
  • Rating 4.0
    Checking in of car was excellent, loan car was excellent pick up and notifications were excellent, I would’ve given a five star rating but the car was not given a complimentary wash vacuum whilst in for service.
  • Rating 5.0
    brilliant , very happy with the service . friendly staff .
  • Rating 5.0
    Jamie was a great help in getting a car suitable to my needs. He was courteous and knowledgeable on the Kia Niro Hybrid I chose. Overall, it was an easy and excellent experience.
  • Rating 5.0
    Brilliant service all round from the motability team at Kia I want say a special thank you to Jerry at Kia at the Ipswich branch!
  • Rating 5.0
    Everything was made very easy and straight forward, no stress.
  • Rating 5.0
    Excellent experience good communication
    Delivered on time would definitely recommend
  • Rating 5.0
    Brilliant service
    Lovely staff
    Very proffessional
  • Rating 5.0
    Jamie was very knowledgeable and helpful. He was extremely patient and I didn't feel rushed or pushed into a decision. I am very happy with my experience.
  • Rating 5.0
    Very good

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