Motability Scheme at Group 1 Ipswich BMW

4.9
Rating 4.9
(36 reviews)
08:30 - 18:30 08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00

Contact information

Address
667 Norwich Road
Ipswich IP1 6JZ
GB
Phone Number
Call Group 1 Ipswich BMW on 01473 243100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:00
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Matt Thornhill
  • Megan Askew
  • Todd Emanuel
  • Macey Hinton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Freeman
  • Leanne Fisk
  • Jessica Toombs
  • Sian Barton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Ipswich BMW

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Ipswich BMW

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Ipswich BMW can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Ipswich BMW on 01473243100 to make an appointment with our Motability specialist.

Reviews at Group 1 Ipswich BMW

  • Rating 3.0
    Not a good car clean after M O T, also I had to wait over an hour for courtesy, car.
  • Rating 5.0
    Extremely good and helpful service. Previously used Norwich BMW dealership but found them unhelpful this time and went to Ipswich instead. Very pleased I did and they went above and beyond to ensure the vehicle would meet my needs and fit my wheelchair.
  • Rating 5.0
    Best possible dealership for motability can’t rate them highly enough all staff just so friendly and so helpful
  • Rating 5.0
    Car picked up and delivered by exceedingly nice chap.

    Service and MOT
    Response from Group 1 Ipswich BMW
    Thank you Alison for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Always a great experience front of house staff and motability staff in servicing, everyone friendly and helpful. Always a good experience. Excellent dealership
    Response from Group 1 Ipswich BMW
    Thank you Joanne for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    They were very attentive & helpful
    Response from Group 1 Ipswich BMW
    Good afternoon Jeremy,

    Thank you for the great review! We really appreciate you taking the time to leave feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Excellent service
    Response from Group 1 Ipswich BMW
    Thank you for your high star rating.
  • Rating 5.0
    Picked up and dropped off the car nicely.
    All the Mot done no issues.
    Response from Group 1 Ipswich BMW
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Amazing experience with Megan Askew and the BMW team, customer service like no other, I’m so very grateful and happy. Best dealership I’ve ever encountered- I actually enjoying going!
    Response from Group 1 Ipswich BMW
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from the whole team Thank you
    Response from Group 1 Ipswich BMW
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Group 1 Ipswich BMW
    That's fantastic to hear! Thank you for taking the time to review your Motability application positively. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is our priority!
  • Rating 5.0
    Megan is absolutely fabulous- she helped us with our Second motability car as well as our previous motability car - she’s wonderful at her job ( Inchcape Ipswich ) top notch customer service thank you
    Response from Group 1 Ipswich BMW
    Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Megan receives recognition for her fantastic customer service provided to you. Kind regards,
  • Rating 5.0
    They’re brilliant love this dealership - they make it hard to go anywhere else! Professional above and beyond in customer service, excellent comms couldn’t be happier
    Response from Group 1 Ipswich BMW
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Also get such great customer service
    Response from Group 1 Ipswich BMW
    Good morning Adrian, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Connor at Inchcape above and beyond - so very grateful for his help over the last couple of months. Professional caring, and friendly service. An example of how ALL customer service should be! ( all staff encountered at Inchcape absolutely lovely ) A fabulous dealership
    Response from Group 1 Ipswich BMW
    Thank you Joanne for your kind review, your feedback is appreciated. Enjoy your weekend.
  • Rating 5.0
    Great costumer service .. David was very helpful and polite ..plus he make me nice coffee .. thank u for everything !:) so excited to pick my new car :)
    Response from Group 1 Ipswich BMW
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Always brilliant service
    Response from Group 1 Ipswich BMW
    Thank you for your high star rating.
  • Rating 5.0
    This is my second order with Inchcape BMW and must say that I have received first class treatment on each occasion from the Motability sales representative. Also, they have always treated me with the greatest of respect when I had taken my car for service or ask any questions
    Response from Group 1 Ipswich BMW
    We're thrilled to see that you enjoyed your experience with us Ian, have a great day!
  • Rating 5.0
    Good customer service, everything completed perfectly.
    Response from Group 1 Ipswich BMW
    Hello Adan G.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very polite and professional
    Response from Group 1 Ipswich BMW
    Thank you for our wonderful review Jason, best wishes.

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