Motability Scheme at Group 1 Ipswich MINI

4.8
Rating 4.8
(26 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
667 Norwich Road
Ipswich IP1 6JZ
GB
Phone Number
Call Group 1 Ipswich MINI on 01473 243111
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Megan Askew
  • Todd Emanuel
  • Macey Hinton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Freeman
  • Leanne Fisk
  • Jessica Toombs
  • Sian Barton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Ipswich MINI

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Ipswich MINI

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Ipswich MINI can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Ipswich MINI on 01473243111 to make an appointment with our Motability specialist.

Reviews at Group 1 Ipswich MINI

  • Rating 5.0
    Todd was exceptional from start to finish. He made me feel very much at ease and talked me through everything he kept in regular email contact with me. Nothing seemed too much trouble for him. I can highly recommend him.
    Response from Group 1 Ipswich MINI
    Thank you Charlotte for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Helpful, friendly and hassle free
    Response from Group 1 Ipswich MINI
    Thank you for your kind words Simon - we're glad to have been of service!
  • Rating 5.0
    Friendly staff and great service
    Response from Group 1 Ipswich MINI
    Thank you for your kind words Mahmonir - we're glad to have been of service!
  • Rating 5.0
    Excellent service. Everything was fully explained.
    Response from Group 1 Ipswich MINI
    Thank you for your kind words Charlotte - we're glad to have been of service!
  • Rating 5.0
    The whole process was really straight forward. Despite there being a recall issue Todd remained calm and supportive and kept us up to date with any updates. He was really helpful from start to finish!
    Response from Group 1 Ipswich MINI
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Todd at our branch. It's wonderful to hear that he left such a positive impression on you.

    If you need any assistance in the future, please do not hesitate to contact us.
  • Rating 5.0
    Dave Fisher was very helpful in my getting a new car from you .
    Response from Group 1 Ipswich MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really informative. Efficient and friendly service. Flawless and we love our new car.
    Response from Group 1 Ipswich MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Faultless. Courtesy car was waiting for us and everything went as good as expected
    Response from Group 1 Ipswich MINI
    Thank you for your high star rating and wonderful feedback, appreciated Stephen, enjoy your day!
  • Rating 5.0
    The Executive/Motability Specialist at Inchcape Ipswich MINI he was genuinely one of the best individuals I've encountered.

    I believe it's crucial to remain authentic in this field, and he effortlessly navigated the process. The car they provided was fantastic, and the first-time reveal was a great experience.
    Response from Group 1 Ipswich MINI
    Thank you, Elijah, so much for taking the time to share your 5-star experience with our Motability Specialist at Inchcape MINI Ipswich! We are thrilled to hear that your handover experience exceeded your expectations.

    Our team takes great pride in delivering authentic and seamless processes, and it's wonderful to know that our specialist demonstrated excellence in navigating the handover with you. We're delighted that you found the car to be fantastic, and that the first-time reveal added to the overall great experience.

    Your feedback is truly valuable to us, and we appreciate your kind words. If you ever need assistance or have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Safe travels and enjoy your new MINI!
  • Rating 5.0
    Excellent customer service. Very polite and professional
    Response from Group 1 Ipswich MINI
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Todd was very informative and the car was ordered and arrived within 2 months
    Response from Group 1 Ipswich MINI
    Hi Nicholas. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Dave was absolutely incredible. Made the experience one to remember. 10/10 customer service. Couldn’t recommend them enough.
    Response from Group 1 Ipswich MINI
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Brilliant. The process was super easy with little stress for which I’m extremely grateful. Todd couldn’t have been more helpful with information and updates and I’m very happy with the experience. Thank you.
    Response from Group 1 Ipswich MINI
    Thank you, Hannah, so much for your kind words! We're delighted to hear that you had a brilliant experience with us. We strive to make the process as easy and stress-free as possible for our customers, and it's wonderful to know that Todd was able to assist you effectively. We appreciate your feedback and your trust in us. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we wish you many happy miles on the road ahead!
  • Rating 5.0
    Helpful and friendly
    Response from Group 1 Ipswich MINI
    Thank you for taking the time to contact us and leave a 5 star review! We appreciate your kind words.
  • Rating 5.0
    Todd was always extremely helpful, knowledgeable and kind. He was concerned that the car would be suitable for my mobility problems and was always cheerful when we called in, even if we hadn’t made an appointment.
    Response from Group 1 Ipswich MINI
    Thank you for your kind words - we're glad to have been of service Linda!
  • Rating 5.0
    Todd fully explained all the options for our chosen car & we were able to sign up there & then
    Response from Group 1 Ipswich MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent as usual
    Such a friendly team and so happy to help
    Wouldn’t go anywhere else
    Response from Group 1 Ipswich MINI
    Hello Pauline, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 5.0
    Explained everything in detail twice
    Response from Group 1 Ipswich MINI
    Thank you so much for your kind words! We are so happy to hear that Inchcape Ipswich MINI was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service. Lovely lad
    Response from Group 1 Ipswich MINI
    We're thrilled to see that you enjoyed your visit, you feedback is appreciated Barbara.
  • Rating 5.0
    Very smooth and hassle free service
    Response from Group 1 Ipswich MINI
    Thank you for sharing your experience with us Stephen, take care.

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