Motability Scheme at Group 1 MINI Ipswich

4.9
Rating 4.9
(35 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
667 Norwich Road
Ipswich IP1 6JZ
GB
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Phone Number
Call Group 1 MINI Ipswich on 01473 243111
01473 243111
01473 243111
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Megan Askew
  • Todd Emanuel
  • Harry Hill
  • Macey Hinton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Freeman
  • Leanne Fisk
  • Sian Barton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 MINI Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 MINI Ipswich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 MINI Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 MINI Ipswich on 01473243111 to make an appointment with our Motability specialist.

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Reviews at Group 1 MINI Ipswich

  • Rating 5.0
    Very helpful told us everything we needed to know my wife was very happy talking to this young gentleman
    Response from Group 1 MINI Ipswich
    Hello Julie,

    Thank you so much for your wonderful review! We're thrilled to hear that you and your wife had a positive experience with our team. It's great to know that the young gentleman you spoke with was able to provide all the information you needed. We strive to ensure our customers feel informed and comfortable, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 MINI Ipswich
  • Rating 5.0
    Fabulous
    Response from Group 1 MINI Ipswich
    Hello Peter,

    Thank you so much for taking the time to leave us such a fabulous review! We are thrilled to hear that you had a positive experience with us at Group 1 MINI Ipswich. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 MINI Ipswich Team
  • Rating 5.0
    N/A
    Response from Group 1 MINI Ipswich
    Hello Nicholas,

    Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with us at Group 1 MINI Ipswich. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 MINI Ipswich Team
  • Rating 5.0
    Very well handled by Todd 10 out of 10
    Kind regards
    James Fitzgerald
    Response from Group 1 MINI Ipswich
    Dear James,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Todd provided you with excellent service and that your experience at Group 1 MINI Ipswich was a 10 out of 10. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    The Motability Scheme Team at Group 1 MINI Ipswich
  • Rating 5.0
    Excellent service from Todd Emanuel … nothing is too much trouble for him !
    Response from Group 1 MINI Ipswich
    Dear Deborah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your excellent experience with Todd Emanuel. Providing exceptional service is our top priority, and it's great to know that Todd went above and beyond to assist you. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Todd and the team.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 MINI Ipswich
  • Rating 5.0
    Excellent ! Todd Emanuel is just the best Motability Specialist I have dealt with. Group 1 Ipswich are great, Group1 Cambridge aren’t !!
    Response from Group 1 MINI Ipswich
    We're glad you had a great experience with us at Ipswich MINI! Thank you for your feedback and your 5-star review.
  • Rating 5.0
    Imformative helpful happy
    Response from Group 1 MINI Ipswich
    Thank you for your fantastic review!
  • Rating 5.0
    Great service from Todd. He was really helpful and found me just what I wanted. He went over and above for us. I was so grateful for his knowledge and guidance.
    Response from Group 1 MINI Ipswich
    Thank you for your fantastic review! We'll pass on your kind feedback to Todd, and we look forward to seeing you again here at Ipswich MINI.
  • Rating 5.0
    Very good customer care
    Response from Group 1 MINI Ipswich
    Thank you for your 5-star review!
  • Rating 5.0
    Todd was exceptional from start to finish. He made me feel very much at ease and talked me through everything he kept in regular email contact with me. Nothing seemed too much trouble for him. I can highly recommend him.
    Response from Group 1 MINI Ipswich
    Thank you Charlotte for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Helpful, friendly and hassle free
    Response from Group 1 MINI Ipswich
    Thank you for your kind words Simon - we're glad to have been of service!
  • Rating 5.0
    Friendly staff and great service
    Response from Group 1 MINI Ipswich
    Thank you for your kind words Mahmonir - we're glad to have been of service!
  • Rating 5.0
    Excellent service. Everything was fully explained.
    Response from Group 1 MINI Ipswich
    Thank you for your kind words Charlotte - we're glad to have been of service!
  • Rating 5.0
    The whole process was really straight forward. Despite there being a recall issue Todd remained calm and supportive and kept us up to date with any updates. He was really helpful from start to finish!
    Response from Group 1 MINI Ipswich
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Todd at our branch. It's wonderful to hear that he left such a positive impression on you.

    If you need any assistance in the future, please do not hesitate to contact us.
  • Rating 5.0
    Dave Fisher was very helpful in my getting a new car from you .
    Response from Group 1 MINI Ipswich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really informative. Efficient and friendly service. Flawless and we love our new car.
    Response from Group 1 MINI Ipswich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Faultless. Courtesy car was waiting for us and everything went as good as expected
    Response from Group 1 MINI Ipswich
    Thank you for your high star rating and wonderful feedback, appreciated Stephen, enjoy your day!
  • Rating 5.0
    The Executive/Motability Specialist at Inchcape Ipswich MINI he was genuinely one of the best individuals I've encountered.

    I believe it's crucial to remain authentic in this field, and he effortlessly navigated the process. The car they provided was fantastic, and the first-time reveal was a great experience.
    Response from Group 1 MINI Ipswich
    Thank you, Elijah, so much for taking the time to share your 5-star experience with our Motability Specialist at Inchcape MINI Ipswich! We are thrilled to hear that your handover experience exceeded your expectations.

    Our team takes great pride in delivering authentic and seamless processes, and it's wonderful to know that our specialist demonstrated excellence in navigating the handover with you. We're delighted that you found the car to be fantastic, and that the first-time reveal added to the overall great experience.

    Your feedback is truly valuable to us, and we appreciate your kind words. If you ever need assistance or have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Safe travels and enjoy your new MINI!
  • Rating 5.0
    Excellent customer service. Very polite and professional
    Response from Group 1 MINI Ipswich
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Todd was very informative and the car was ordered and arrived within 2 months
    Response from Group 1 MINI Ipswich
    Hi Nicholas. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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