Motability Scheme at EMG Mitsubishi Ipswich

4.6
Rating 4.6
(11 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:00 - 12:30Closed Today

Welcome to EMG Mitsubishi Ipswich

Welcome to EMG Mitsubishi Ipswich, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Mitsubishi Ipswich on 01473360036 to make an appointment with our Motability specialist.

Contact information

Address
West End Road
Ipswich IP1 2DZ
GB
Phone Number
Call EMG Mitsubishi Ipswich on 01473 360036
Email
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:00 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Carroll
  • James Johnson
We recommend calling and booking an appointment before visiting.

Accessibility features at EMG Mitsubishi Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at EMG Mitsubishi Ipswich

  • Rating 5.0
    Excellent service
    Response from EMG Mitsubishi Ipswich
    Thank you for your high star rating.
  • Rating 5.0
    Lovely service. Very friendly staff. Thank you.
    Response from EMG Mitsubishi Ipswich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant, friendly and professional
    Response from EMG Mitsubishi Ipswich
    Thank you for your high star rating.
  • Rating 5.0
    Great customer service helpful and friendly staff thank you
    Response from EMG Mitsubishi Ipswich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    perfect staff and service
    Response from EMG Mitsubishi Ipswich
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. If you need anything in the future, please let us know.
  • Rating 5.0
    Friendly staff, was not kept waiting long while car had service.
    Response from EMG Mitsubishi Ipswich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, EMG Ipswich
  • Rating 5.0
    Nice service
    Response from EMG Mitsubishi Ipswich
    Thank you for your high star rating.
  • Rating 5.0
    Very friendly staff and happy to help, great service all round!
    Response from EMG Mitsubishi Ipswich
    Thank you for your brilliant review Helen. If you need anything in the future, please let us know.
  • Rating 5.0
    Great service
    Response from EMG Mitsubishi Ipswich
    Thank you for your kind review Matthew!
  • Rating 5.0
    Great customer service, very good quality customer car to borrow and very quick booking and very quick in doing the work done.
    Very efficient.
    Response from EMG Mitsubishi Ipswich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Chose EMG as I called in to have a very minor problem sorted out,booked the service for 5 weeks in advance with a ZS as a courtesy car due to mobility issues, first problem was a phone call the day before saying that car wasn't available but they had a replacement, It was a manual replacement not an auto which wasn't a problem, what WAS a problem was they gave me an MG 3 which was far to low but that was the only car available, so I had to cancel my days plans as the car was totally unsuitable. Problem 2 grease on my steering wheel & grease on my floor mat left behind. This is my 5 Motability car & this is the very first Motability car that has come back dirtier than when I took it in, all my previous Motability cars have come back fully valeted as standard.
    Would i use EMG again ?? NO
    Would I recommend EMG ?? NO
    Response from EMG Mitsubishi Ipswich
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your comments onto the relevant management team who will look into your concerns in more depth.

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