Motability Scheme at EMG MG Ipswich

Motability Scheme at EMG MG Ipswich

4.8
Rating 4.8
(74 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Call dealer

Contact information

Address
West End Road
Ipswich IP1 2DZ
GB
Get directions
Phone Number
Call EMG MG Ipswich on 01473 360036
01473 360036
01473 360036
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Lane
  • Jack Camp
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • James Johnson
  • Nadine Thompson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at EMG MG Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to EMG MG Ipswich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

EMG MG Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact EMG MG Ipswich on 01473360036 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at EMG MG Ipswich

  • Rating 4.0
    Had a 4hour and 20min wait in showroom yesterday but apart from that everything was fine
    Response from EMG MG Ipswich
    Hello Jacqueline,

    Thank you for taking the time to share your feedback with us. We appreciate your patience during your visit and apologize for the extended wait time in the showroom. We're glad to hear that everything else met your expectations. Your input is invaluable to us as we strive to improve our services. If there's anything more we can do for you, please don't hesitate to reach out.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Very easy, above and beyond
    Response from EMG MG Ipswich
    Hello Karen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was very easy and that our team went above and beyond to meet your needs. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Just picked up my vehicle from MG Ipswich , which was purchased 2 years ago, just had 2nd service, and must admit, the guy was really helpful and polite, thorough in service record, and even brought my vehicle round for me. The car was washed also. Thank you
    Response from EMG MG Ipswich
    Thank you for taking the time to leave a review. We’re sorry to hear about the experience you’ve described, as it’s not the level of service we aim to provide.

    However, after thoroughly checking both our sales and service systems at EMG MG Ipswich, we have no record of having sold you a vehicle or carrying out any service work for you. With this in mind, we believe you may be referring to a different MG dealership.

    If you feel this may be an error or would like us to double-check anything further, please feel free to contact us directly, we’re more than happy to help.

    Kind regards,
    EMG MG Ipswich
  • Rating 1.0
    Service took longer than advised. We were waiting h an extra 30mins and told to wait longer while the would be washed. We just left
    Response from EMG MG Ipswich
    Hello Christopher,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience at EMG MG Ipswich and that the service took longer than expected. We strive to provide timely and efficient service to all our customers, and it seems we fell short in your case.

    Your feedback is invaluable, and we will be reviewing our processes to ensure that we can improve our service times and communication with our customers. Please feel free to reach out to us directly if you have any further concerns or if there is anything we can do to assist you.

    Thank you for bringing this to our attention.

    Best regards,
    EMG MG Ipswich Team
  • Rating 5.0
    Staff were very nice, polite & kept me updated on service progress
    Response from EMG MG Ipswich
    Dear Carol J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our staff at EMG MG Ipswich. It's great to know that our team was able to keep you updated and provide the polite and friendly service we strive for. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Outstanding service
    Response from EMG MG Ipswich
    Dear Antonio L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received outstanding service during your visit to EMG MG Ipswich. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Excellent service
    Response from EMG MG Ipswich
    Hello Antonio,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to EMG MG Ipswich. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Good job done , everything went smooth and well done. The service I recieved I çant fault.
    What maďe my experience even more better,are the great choice I had of good quality mobility cars. I can't wait for being able to pick myn up
    S-H
    Response from EMG MG Ipswich
    Dear Sylvia H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and that you were satisfied with the service you received. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG MG Ipswich.

    Best regards,
    EMG MG Ipswich Team
  • Rating 5.0
    Ollie was very helpful and got the right car for me
    Response from EMG MG Ipswich
    Dear Michelle W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Ollie was able to assist you in finding the perfect car. Our team at EMG MG Ipswich is dedicated to providing exceptional service, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Ollie and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Very efficient and kept me informed by text every step of the way.
    Response from EMG MG Ipswich
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and appreciated being kept informed throughout the process. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Nice
    Response from EMG MG Ipswich
    Hello Nicolae S.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at EMG MG Ipswich. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Answered everything good look around the car I wanted very helpful and informative
    Response from EMG MG Ipswich
    Hello Bradley,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at EMG MG Ipswich. It's great to know that you found our team helpful and informative, and that you had a good look around the car you wanted. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    helpful and curtious.
    Response from EMG MG Ipswich
    Hello Paul B.,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our team helpful and courteous during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG MG Ipswich.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Been absolutely brilliant from the first time stepped through the doors couldn't thank ollie and sam enough for their help
    Response from EMG MG Ipswich
    Dear Libby L.,

    Thank you so much for your wonderful review! We are thrilled to hear about your positive experience at the Motability Scheme at EMG MG Ipswich. Ollie and Sam will be delighted to know that their assistance made such a great impression. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at EMG MG Ipswich
  • Rating 5.0
    But the appointment was for 2 o'clock and didn't get home till 4.15 pm
    Response from EMG MG Ipswich
    Hello Michael,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback. We apologize for the delay you experienced during your appointment. We strive to provide timely service, and your comments will help us improve our scheduling and efficiency. If you have any further concerns or suggestions, please feel free to reach out. We look forward to serving you better in the future.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Very good customer service
    Response from EMG MG Ipswich
    Hello Sophie E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service at EMG MG Ipswich. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Service was excellent from start to finish. Friendly efficient service.
    Response from EMG MG Ipswich
    Dear Thomas M.,

    Thank you so much for taking the time to share your positive experience with us at EMG MG Ipswich. We are thrilled to hear that you found our service excellent from start to finish and that our team provided friendly and efficient assistance. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Polite helpful and professional very pleased with my experience Thankyou
    Response from EMG MG Ipswich
    Dear Tarina M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a polite, helpful, and professional experience at EMG MG Ipswich. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    I chose to wait for my car whilst it was being serviced and waited in a very nice area with refreshments , thank you ☺️
    Response from EMG MG Ipswich
    Dear Susan C.,

    Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant experience while waiting for your car service at Motability Scheme at EMG MG Ipswich. It's great to know that you enjoyed the refreshments and the comfortable waiting area. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

    We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at EMG MG Ipswich
  • Rating 5.0
    Fabulous service!
    Special thanks to Glen for coming out to my home address to collect me and my nominated driver in order to take delivery.
    Response from EMG MG Ipswich
    Thank you for review Bernadette. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Similar Motability Scheme dealers

Start new search