Motability Scheme at EMG MG Ipswich

Motability Scheme at EMG MG Ipswich

4.9
Rating 4.9
(61 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
West End Road
Ipswich IP1 2DZ
GB
Get directions
Phone Number
Call EMG MG Ipswich on 01473 360037
01473 360037
01473 360037
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Frankie Gray
  • Jack Camp
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Carroll
  • James Johnson
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG MG Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to EMG MG Ipswich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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EMG MG Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact EMG MG Ipswich on 01473360037 to make an appointment with our Motability Scheme specialist.

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Reviews at EMG MG Ipswich

  • Rating 5.0
    But the appointment was for 2 o'clock and didn't get home till 4.15 pm
    Response from EMG MG Ipswich
    Hello Michael,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback. We apologize for the delay you experienced during your appointment. We strive to provide timely service, and your comments will help us improve our scheduling and efficiency. If you have any further concerns or suggestions, please feel free to reach out. We look forward to serving you better in the future.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Very good customer service
    Response from EMG MG Ipswich
    Hello Sophie E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service at EMG MG Ipswich. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Service was excellent from start to finish. Friendly efficient service.
    Response from EMG MG Ipswich
    Dear Thomas M.,

    Thank you so much for taking the time to share your positive experience with us at EMG MG Ipswich. We are thrilled to hear that you found our service excellent from start to finish and that our team provided friendly and efficient assistance. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    Polite helpful and professional very pleased with my experience Thankyou
    Response from EMG MG Ipswich
    Dear Tarina M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a polite, helpful, and professional experience at EMG MG Ipswich. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG MG Ipswich Team
  • Rating 5.0
    I chose to wait for my car whilst it was being serviced and waited in a very nice area with refreshments , thank you ☺️
    Response from EMG MG Ipswich
    Dear Susan C.,

    Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant experience while waiting for your car service at Motability Scheme at EMG MG Ipswich. It's great to know that you enjoyed the refreshments and the comfortable waiting area. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

    We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at EMG MG Ipswich
  • Rating 5.0
    Fabulous service!
    Special thanks to Glen for coming out to my home address to collect me and my nominated driver in order to take delivery.
    Response from EMG MG Ipswich
    Thank you for review Bernadette. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
  • Rating 5.0
    Very quick and efficient service. Very polite receptionist Very helpful. Overall very good service. Would recommend to other clients.
    Response from EMG MG Ipswich
    Thank you for the feedback Rachel! We're glad our team provided you with excellent service. We appreciate your kind words and see you next time.
  • Rating 5.0
    All done by lunchtime and car is running smoothly.
    Response from EMG MG Ipswich
    Thank you for your excellent review Jenna, If you need anything else, please don't hesitate to contact us.
  • Rating 5.0
    Jonathan was informative and helpful with paperwork made experience stress free
    Response from EMG MG Ipswich
    Thank you for your brilliant review Krystal! If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Perfect prompt service
    Thankyou
    Response from EMG MG Ipswich
    Thank you for review Rebecca!
  • Rating 5.0
    Excellent service
    Response from EMG MG Ipswich
    Thank you for your lovely review Antonio!
  • Rating 5.0
    Jonathan from the dealership was very welcoming very polite very informative made me feel totally at ease and will highly recommend EMG MG Ipswich
    Response from EMG MG Ipswich
    Thank you for your excellent review Ty. If you need anything else, please don't hesitate to contact us.
  • Rating 5.0
    Jonathan at emg Ipswich very professional and helpful from start to finish
    Response from EMG MG Ipswich
    Thank you for your brilliant review Ryan! We'll pass your kind comments on to our team. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Very professional and helpful
    Response from EMG MG Ipswich
    Thank you for your brilliant review Ryan! We'll pass your kind comments on to our Team. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Very impressed with their knowledge of the scheme. Jonathan Fairs explained it well to us and was able to answer any questions we had.
    Very relaxed and friendly team .
    Response from EMG MG Ipswich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good
    Response from EMG MG Ipswich
    Hello Eva M.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good job, thank you! 🙂
    Response from EMG MG Ipswich
    Thank you for your high star rating.
  • Rating 5.0
    Very knowledgeable very polite helpful and fully informed of all aspects of my requirements
    Response from EMG MG Ipswich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Really happy with my experience and the car and john was really helpful with transfer
    Response from EMG MG Ipswich
    Hello Tommy C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very helpful and very easy to do and a very positive attitude and company to be in
    Response from EMG MG Ipswich
    Thank you for your kind words - we're glad to have been of service! We are delighted to hear that you had a positive experience that the staff were friendly and helpful.

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