Motability Scheme at Marshall Volkswagen Van Centre Loughton
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Langston Road
Loughton IG10 3TQ
GB
Phone Number
Call Marshall Van Centre Loughton on 020 8532 5555
020 8532 5555
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ryon O'Brien
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Rob Freeman
- Chris Spray
- Peter Wiggins
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Van Centre Loughton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Van Centre Loughton
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Van Centre Loughton
- Rating 5.0Mar 19, 2024Good serviceResponse from Marshall Van Centre LoughtonMar 21, 2024Good evening Julie. Thank you for the great review and the feedback regarding Marshall Volkswagen in Loughton, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Philip, Marshall Motor Group
- Rating 5.0Jun 27, 2023Very helpful and great customer supportResponse from Marshall Van Centre LoughtonJun 27, 2023Good afternoon Tessa, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Apr 28, 2023Excellent customer service and care. Ryon was wonderful. So informative and helpful. Cannot fault him at all.Response from Marshall Van Centre LoughtonMay 1, 2023Good evening Gail, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 24, 2023So helpful and pleasant to deal withResponse from Marshall Van Centre LoughtonMar 24, 2023Thank you for your review Hayleyann - we really appreciate this and I will pass your rating and comments onto our management team. Kind Regards, Laura, Marshall Motor Group.
- Rating 5.0Mar 21, 2023Helpful and friendlyResponse from Marshall Van Centre LoughtonMar 23, 2023Good afternoon Hayleyann, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 2.0Jan 30, 2023My car was picked up by RAC and should have been returned next day. 6 days went by when I decided to collect it myself as it was needed for appointment. It had not been washed as I would have expected.Response from Marshall Van Centre LoughtonJan 30, 2023Good afternoon Paul. We are disappointed to note that you have rated us as 1 star and would appreciate it if you could email us at reviews.volkswagen@marshall.co.uk with your contact details so that we can try and address your concerns directly. Many thanks and kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Nov 2, 2022No collection of vehicle and unsatisfactory valetResponse from Marshall Van Centre LoughtonNov 2, 2022Thank you for your review. We are disappointed to note that you have rated us as 1 star. We would appreciate it if you could email us at reviews.volkswagen@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind regards, Will, Marshall Motor Group
- Rating 1.0Sep 28, 2022Took 10 days for KWIK fit to supply tyres that needed changing, motability then arranged for the rac to arrange Europecar to provide me with a completely inadequate vehicle whilst I waited 10 days for KWIK fit to turn upResponse from Marshall Van Centre LoughtonSep 29, 2022Good evening Lily. We're disappointed to see your 1 star review and would be grateful if you could email your contact details to us at reviews.volkswagen@marshall.co.uk Kind regards, Sharron, Marshall Motor Group.
- Rating 5.0Sep 21, 2022Great serviceResponse from Marshall Van Centre LoughtonSep 21, 2022Good evening Rose. Thank you for your five star review. We appreciate it. Kind regards, Sharron, Marshall Motor Group.
- Rating 1.0Aug 24, 2022No real understanding of disability. Done away with collection and delivery. No sense of urgency. Poor communication. Want to change using you actually!Response from Marshall Van Centre LoughtonAug 24, 2022Good morning Jennifer. We're disappointed to see your 1 star review and would be grateful if you could email your contact details to us at reviews. volkswagen@marshall.co.uk Kind regards, Sharron, Marshall Motor Group.
- Rating 2.0Jul 13, 2022I arrived at 9.00am for the service and was told that it was not booked in for that day. After producing evidence that it was booked in, and I even had a reminder text the previous day, the service was then carried out. I was there until approx 3.30pm and was told that it was because it was booked as a leave and return later booking, although I explicitly made sure I booked a wait while it was serviced bookingResponse from Marshall Van Centre LoughtonJul 13, 2022Good afternoon Sarah. We're sorry to see your 2 star review and would be grateful if you could email your contact details to us at reviews.volkswagen@marshall.co.uk Kind regards, Sharron, Marshall Motor Group.
- Rating 2.0Jun 22, 2022My experience was not great nobody answers the phone when trying to book a service. In the showroom plenty of staff doing nothing. I had small things outstanding from my last visit to be done!Response from Marshall Van Centre LoughtonJun 22, 2022Good afternoon Janet. We're disappointed to see your 2 star review and would be grateful if you would email us at reviews.volkswagen@marshall.co.uk Kind regards, Sharron, Marshall Motor Group.
- Rating 1.0Jun 21, 2022Poor was told complimentary car wash which was not doneResponse from Marshall Van Centre LoughtonJun 21, 2022Good afternoon. We're disappointed to see your 1 star review and would be grateful if you could email your contact details to us at reviews.volkswagen@marshall.co.uk Kind regards, Sharron, Marshall Motor Group