Motability Scheme at Marshall Volkswagen Loughton

4.6
Rating 4.6
(162 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Langston Road
Loughton IG10 3TQ
GB
Phone Number
Call Marshall Volkswagen Loughton on 020 8532 5555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Steven Dampier
  • Ebenezer Farchie
  • Athelstan Hotobah-During
  • Alomul Islam
  • Arzoo Ilyas
  • Sophie Mears
  • Atakan Durmus
  • Danyal Saeed
  • Richard Ryon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tony Embleton
  • Chris Spray
  • Lauren Skarbek
  • Ceyda Mills
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Loughton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Loughton

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Loughton

  • Rating 5.0
    Went well car is lovely,sales representative explained everything
    Response from Marshall Volkswagen Loughton
    Thank you for the great review Tracey! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Steve was very good in explaining everything to me
    I like to say thank you to him
    Response from Marshall Volkswagen Loughton
    Good afternoon Tina and thank you for taking the time to leave your feedback and 5 star review for Steve and the team at Marshall Volkswagen Loughton, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Brilliant great service
    Response from Marshall Volkswagen Loughton
    Thank you Natasha for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The whole team at Marshall Loughton were fab, Al done a great job with the handover and keeping us informed throughout the whole process.
    Response from Marshall Volkswagen Loughton
    Hi Josephine, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Volkswagen Loughton
    Good morning Mahmut and thank you for taking the time to leave your feedback and 5 star review for the team, it's much appreciated. Kind regards, Nikki, Marshall Motor Group.
  • Rating 3.0
    Service was ok but asked for some pictures to be emailed of the car and specification but was not emailed
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review. We have noted your comments and passed your feedback on to the management team. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Service was great was greeted as I arrived and seen straight away. Service complete and car back by 3pm
    Response from Marshall Volkswagen Loughton
    Good afternoon Janice, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    My experience was painless and everything went smoothly
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
  • Rating 5.0
    It was really good. Happy with the service provided
    Response from Marshall Volkswagen Loughton
    Good evening Rushna, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Darcy.
  • Rating 4.0
    Was good. Friendly staff
    Response from Marshall Volkswagen Loughton
    Thanks for your feedback Yasmin. We really appreciate it. Have a lovely rest of your day. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Great service thank you
    Response from Marshall Volkswagen Loughton
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Steve was very good can’t fault anything
    Response from Marshall Volkswagen Loughton
    Hi Ann. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very understanding of my needs. Very professional
    Response from Marshall Volkswagen Loughton
    Thank you Gary - your 5 star review is most appreciated. Regards, Philip
  • Rating 5.0
    Quality friendly service!
    Response from Marshall Volkswagen Loughton
    Thank you Tulay - most appreciated. I will make sure your kind words are passed onto the team. Regards, Philip
  • Rating 5.0
    Great customer service.
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great people
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Al was very professional and efficient, he made sure we understood everything and answered any questions we had.
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    It was a good experience
    Response from Marshall Volkswagen Loughton
    Hi Roland. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    5 stars all the way fantastic and easy from start to finish
    Response from Marshall Volkswagen Loughton
    Hi John. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very patient and tried to get me an affordable car that suits my needs. I am very grateful for the treatment that I received throughout the day.

    Thank you once again.
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.

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