The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Steven Dampier
- Ebenezer Farchie
- Athelstan Hotobah-During
- Alomul Islam
- Arzoo Ilyas
- Sophie Mears
- Atakan Durmus
- Danyal Saeed
- Richard Ryon
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Tony Embleton
- Chris Spray
- Lauren Skarbek
- Ceyda Mills
Accessibility features at Marshall Volkswagen Loughton
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen Loughton
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen Loughton
- Rating 5.0Dec 20, 2024What a wonderful, stress free process. Danyal went above and beyond and made the whole process so simple for us.Response from Marshall Volkswagen LoughtonDec 23, 2024Good morning Naheeda, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 18, 2024Very pleasant experience and well informed staff member to help make appropriate choice.Response from Marshall Volkswagen LoughtonDec 23, 2024Good morning Fadumo, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 17, 2024Great Great experience, thanks to everyone but especially to Al who was so thorough and helpful in helping me with every question I asked. As a first time applicant for the scheme I am grateful that it was All my salesman. A very professional dedicated and knowledgeable person!
Many thanks for your serviceResponse from Marshall Volkswagen LoughtonDec 23, 2024Good morning Valbona, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Dec 1, 2024Went well car is lovely,sales representative explained everythingResponse from Marshall Volkswagen LoughtonDec 3, 2024Thank you for the great review Tracey! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Nov 26, 2024Steve was very good in explaining everything to me
I like to say thank you to himResponse from Marshall Volkswagen LoughtonNov 27, 2024Good afternoon Tina and thank you for taking the time to leave your feedback and 5 star review for Steve and the team at Marshall Volkswagen Loughton, we really appreciate it. Kind regards, Laura, Marshall Motor Group. - Rating 5.0Nov 19, 2024Brilliant great serviceResponse from Marshall Volkswagen LoughtonNov 21, 2024Thank you Natasha for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 12, 2024The whole team at Marshall Loughton were fab, Al done a great job with the handover and keeping us informed throughout the whole process.Response from Marshall Volkswagen LoughtonNov 12, 2024Hi Josephine, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Oct 31, 2024Very goodResponse from Marshall Volkswagen LoughtonNov 1, 2024Good morning Mahmut and thank you for taking the time to leave your feedback and 5 star review for the team, it's much appreciated. Kind regards, Nikki, Marshall Motor Group.
- Rating 3.0Oct 25, 2024Service was ok but asked for some pictures to be emailed of the car and specification but was not emailedResponse from Marshall Volkswagen LoughtonNov 11, 2024Thank you for taking the time to leave a review. We have noted your comments and passed your feedback on to the management team. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 22, 2024Service was great was greeted as I arrived and seen straight away. Service complete and car back by 3pmResponse from Marshall Volkswagen LoughtonOct 22, 2024Good afternoon Janice, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 16, 2024My experience was painless and everything went smoothlyResponse from Marshall Volkswagen LoughtonOct 18, 2024Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
- Rating 5.0Oct 9, 2024It was really good. Happy with the service providedResponse from Marshall Volkswagen LoughtonOct 9, 2024Good evening Rushna, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Darcy.
- Rating 4.0Oct 8, 2024Was good. Friendly staffResponse from Marshall Volkswagen LoughtonOct 8, 2024Thanks for your feedback Yasmin. We really appreciate it. Have a lovely rest of your day. Kind Regards, Nikki, Marshall Motor Group
- Rating 5.0Oct 1, 2024Great service thank youResponse from Marshall Volkswagen LoughtonOct 3, 2024Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Sep 27, 2024Steve was very good can’t fault anythingResponse from Marshall Volkswagen LoughtonSep 27, 2024Hi Ann. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Sep 25, 2024Very understanding of my needs. Very professionalResponse from Marshall Volkswagen LoughtonSep 25, 2024Thank you Gary - your 5 star review is most appreciated. Regards, Philip
- Rating 5.0Sep 24, 2024Quality friendly service!Response from Marshall Volkswagen LoughtonSep 25, 2024Thank you Tulay - most appreciated. I will make sure your kind words are passed onto the team. Regards, Philip
- Rating 5.0Sep 11, 2024Great customer service.Response from Marshall Volkswagen LoughtonSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 11, 2024Great peopleResponse from Marshall Volkswagen LoughtonSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 11, 2024Al was very professional and efficient, he made sure we understood everything and answered any questions we had.Response from Marshall Volkswagen LoughtonSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.