Motability Scheme at Marshall Volkswagen Loughton

4.6
Rating 4.6
(183 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Langston Road
Loughton IG10 3TQ
GB
Phone Number
Call Marshall Volkswagen Loughton on 020 8532 5555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Steven Dampier
  • Ebenezer Farchie
  • Athelstan Hotobah-During
  • Alomul Islam
  • Arzoo Ilyas
  • Sophie Mears
  • Atakan Durmus
  • Danyal Saeed
  • Richard Ryon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tony Embleton
  • Chris Spray
  • Lauren Skarbek
  • Ceyda Mills
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen Loughton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Loughton

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Loughton

  • Rating 5.0
    Customer service was really good and they serviced the car in good time
    Response from Marshall Volkswagen Loughton
    Good afternoon Ismaeel and thank you for taking the time to leave your feedback and 5 star review the team at Volkswagen Loughton, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Exceptional service from Ebenezer. He really helped with absolutely everything went above and beyond in every way.
    Response from Marshall Volkswagen Loughton
    Good afternoon Archie and thank you for taking the time to leave your feedback and 5 star review the team at Volkswagen Loughton, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Volkswagen Loughton
    Good afternoon Paul and thank you for taking the time to leave your feedback for the team, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    All good
    Response from Marshall Volkswagen Loughton
    Good morning Linda and thank you for taking the time to leave your 5 star review for the team, we really appreciate it. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    The first person we spoke to was disinterested but Danyal was great when we ordered the car and went to pick it up.
    Response from Marshall Volkswagen Loughton
    Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very helpful and informative
    Response from Marshall Volkswagen Loughton
    Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very professional
    Response from Marshall Volkswagen Loughton
    Thank you for your feedback, much appreciated. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Everyone was lovely, very friendly.
    Car was ready when they said it would be .
    All very professional.
    Response from Marshall Volkswagen Loughton
    Good morning Amanda-Jane, thank you for taking the time to leave a review. We really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Loughton
    Thank you Sarah for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    It was an incredibly pleasing experience. Car was serviced while waiting. The staff were professional. From reception to technical the staff received me with a smile and I was given detailed information before and after the service. Overall it was wonderful experience.
    Response from Marshall Volkswagen Loughton
    Good afternoon, thank you for taking the time to leave a review. We are delighted to note your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent service salesman excellent kind understanding non judgemental excellent service.
    Response from Marshall Volkswagen Loughton
    Thank you for your 5-Star review! We really appreciate the feedback on your visit to us! Have a great day today. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Friendly polite and knowledgeable
    Response from Marshall Volkswagen Loughton
    Thank you for your 5-Star review! We really appreciate the feedback on your visit to us! Have a great day today. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Excellent service from beginning to handing over the car
    Response from Marshall Volkswagen Loughton
    Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Loughton
    Good morning Samantha and thanks for taking the time to leave us a review. It's very much appreciated. Wishing you a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Steve was amazing!
    There were delays with the car itself but that couldn’t be helped and every time I had a question or even problem, Steve was really to not only respond quickly but also put me at ease even if it wasn’t something I wanted to hear! For him alone, I’d tell anyone to go to Volkswagen.
    Response from Marshall Volkswagen Loughton
    Thank you for your review, we really appreciate it your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Good
    Response from Marshall Volkswagen Loughton
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good service
    Response from Marshall Volkswagen Loughton
    Thank you for your comments, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Appointment was very informative and she was very helpful. We went in the just see a car and we’re going to look at competitors. We ended up placing an order! Very happy 😊
    Response from Marshall Volkswagen Loughton
    Thank you so much for taking the time to leave a review, we really appreciate your super comments! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    What a wonderful, stress free process. Danyal went above and beyond and made the whole process so simple for us.
    Response from Marshall Volkswagen Loughton
    Good morning Naheeda, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very pleasant experience and well informed staff member to help make appropriate choice.
    Response from Marshall Volkswagen Loughton
    Good morning Fadumo, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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