Motability Scheme at Marshall Volkswagen Loughton

4.6
Rating 4.6
(125 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Langston Road
Loughton IG10 3TQ
GB
Phone Number
Call Marshall Volkswagen Loughton on 020 8532 5555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Dominic Godfrey
  • Craig Edwards
  • Steven Dampier
  • Ebenezer Farchie
  • Alomul Islam
  • Sophie Mears
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Chris Spray
  • Peter Wiggins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Loughton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Loughton

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Loughton

  • Rating 5.0
    Excellent Steve was very informative and helpful
  • Rating 5.0
    Dominic was very friendly, professional and welcoming. Very positive energy and informative.
    Response from Marshall Volkswagen Loughton
    Hello Nyasha, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with Dominic and the team during your recent visit to Marshall Volkswagen Loughton. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Steve was amazing
    Response from Marshall Volkswagen Loughton
    Thank you Tracy for your great review with regards to Steve! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Darcy, Marshall Motor Group.
  • Rating 5.0
    Lovely customer service
    Response from Marshall Volkswagen Loughton
    Good afternoon Saide, thank you for taking the time to leave a review. We really appreciate your 5 star rating and excellent comments for the Marshall Volkswagen Loughton team. Kind regards, Jason, Marshall Motor Group.
  • Rating 1.0
    I had drop my car in the morning at 8.30am .
    Thinking it will be ready by 4pm .
    I went back at 4pm to pick up the and my car was not even touched.
    I ask them if my car was ready then I saw them drive my car in .
    I felt like they forgot about my car and started the work when I come at 4pm
    Not happy at all
    Response from Marshall Volkswagen Loughton
    Good afternoon, thank you for taking the time to leave a review. We are very disappointed to note your comments and would be grateful if you could email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and get in touch. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    No
    Response from Marshall Volkswagen Loughton
    Good Afternoon and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Loughton, we really appreciate it. Kind regards, Chris, Marshall Motor Group
  • Rating 5.0
    Steve was great customer service
    Response from Marshall Volkswagen Loughton
    Good Afternoon and thanks for taking the time to leave us a review. We really appreciate it! Have a fantastic rest of your day. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Mobility scheme at Marshall Volkswagen was very helpful thanking you very much to Ebenezer for all his help
    Response from Marshall Volkswagen Loughton
    Hi Tulin and thanks for taking the time to leave us a review. We really appreciate it! Have a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Loughton
    We're thrilled to see that you enjoyed your visit at Marshall Volkswagen Loughton. We appreciate the 5 Star Review. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    Can't fault them
    Response from Marshall Volkswagen Loughton
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Sophie at Marshall’s Volkswagen Loughton
    Was absolutely amazing , she ensured I was comfortable and went through everything ver clearly
    Response from Marshall Volkswagen Loughton
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good people
    Response from Marshall Volkswagen Loughton
    Good morning Kadar, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very helpful and quick
    Response from Marshall Volkswagen Loughton
    Good afternoon Sevgi and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Loughton, it's much appreciated. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    great customer service sales excuitive was kind and very helpfull "ebenezer" top man
    Response from Marshall Volkswagen Loughton
    Good evening Koray, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Loughton
    Good evening Michael, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great service provided by Sophie from VW. Very smooth transfer from our previous vehicle and a very fast turnaround!
    Response from Marshall Volkswagen Loughton
    Good afternoon Emine, thank you for taking the time to leave a review. We really appreciate your 5 star rating and comments with regards to your experience with us. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very friendly staff.
    Response from Marshall Volkswagen Loughton
    Good evening Zulaikha, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent 😊
    Response from Marshall Volkswagen Loughton
    Good morning, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Mr varcie, was brilliant with us and answered all my questions with a smile on his face and nothing was to much for him so I’d recommend him and marshals to get your car from
    Response from Marshall Volkswagen Loughton
    Good afternoon Laurence, thank you for the great review with regards to the team. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent service
    Response from Marshall Volkswagen Loughton
    Good afternoon, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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