Motability Scheme at Marshall Volkswagen Loughton
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Langston Road
Loughton IG10 3TQ
GB
Phone Number
Call Marshall Volkswagen Loughton on 020 8532 5555
020 8532 5555
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Steven Dampier
- Ebenezer Farchie
- Alomul Islam
- Arzoo Ilyas
- Jordan Cortinas
- Atakan Durmus
- Danyal Saeed
- Richard Ryon
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Tony Embleton
- Chris Spray
- Lauren Skarbek
- Ceyda Mills
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen Loughton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen Loughton
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen Loughton
- Rating 5.0Jul 4, 2025Good very good
- Rating 4.0Jun 2, 2025It was good.Response from Marshall Volkswagen LoughtonJun 3, 2025Dear Conor
Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a good experience at Marshall Volkswagen Loughton. Your satisfaction is important to us, and we're glad to know we met your expectations.
If there's anything specific you think we could improve to make your next visit even better, please feel free to let us know. We value your input and are always looking for ways to enhance our service.
We look forward to welcoming you back in the future.
Best regards,
Philip
Marshall Volkswagen Loughton Team - Rating 5.0May 14, 2025Excellent service.Response from Marshall Volkswagen LoughtonMay 15, 2025Hello Meliha
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Marshall Volkswagen Loughton. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Marshall Volkswagen Loughton Team - Rating 5.0May 14, 2025Very helpful and friendlyResponse from Marshall Volkswagen LoughtonMay 15, 2025Hello Khalid
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Volkswagen Loughton.
Best regards,
The Motability Scheme Team at Marshall Volkswagen Loughton - Rating 5.0May 12, 2025Excellent. Atakan from the dealership was helpful and professional. Always responded to all my queries promptly. I'm very happy with the excellent customer service I have received.Response from Marshall Volkswagen LoughtonMay 12, 2025Dear Aysel C.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Atakan and the excellent customer service you received at Marshall Volkswagen Loughton. It's great to know that all your queries were addressed promptly and professionally. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible.
We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Marshall Volkswagen Loughton - Rating 5.0May 2, 2025all goodResponse from Marshall Volkswagen LoughtonMay 5, 2025Thank you for your 5 star review Randa - most appreciated. Regards, Philip, Marshall Motor Group
- Rating 5.0Apr 23, 2025Customer service was really good and they serviced the car in good timeResponse from Marshall Volkswagen LoughtonApr 23, 2025Good afternoon Ismaeel and thank you for taking the time to leave your feedback and 5 star review the team at Volkswagen Loughton, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Apr 23, 2025Exceptional service from Ebenezer. He really helped with absolutely everything went above and beyond in every way.Response from Marshall Volkswagen LoughtonApr 23, 2025Good afternoon Archie and thank you for taking the time to leave your feedback and 5 star review the team at Volkswagen Loughton, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Apr 22, 2025Very goodResponse from Marshall Volkswagen LoughtonApr 22, 2025Good afternoon Paul and thank you for taking the time to leave your feedback for the team, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Apr 15, 2025All goodResponse from Marshall Volkswagen LoughtonApr 16, 2025Good morning Linda and thank you for taking the time to leave your 5 star review for the team, we really appreciate it. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Mar 31, 2025The first person we spoke to was disinterested but Danyal was great when we ordered the car and went to pick it up.Response from Marshall Volkswagen LoughtonApr 6, 2025Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 25, 2025Very helpful and informativeResponse from Marshall Volkswagen LoughtonMar 25, 2025Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 19, 2025Very professionalResponse from Marshall Volkswagen LoughtonMar 21, 2025Thank you for your feedback, much appreciated. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 19, 2025Everyone was lovely, very friendly.
Car was ready when they said it would be .
All very professional.Response from Marshall Volkswagen LoughtonMar 21, 2025Good morning Amanda-Jane, thank you for taking the time to leave a review. We really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Mar 19, 2025ExcellentResponse from Marshall Volkswagen LoughtonMar 21, 2025Thank you Sarah for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 1, 2025It was an incredibly pleasing experience. Car was serviced while waiting. The staff were professional. From reception to technical the staff received me with a smile and I was given detailed information before and after the service. Overall it was wonderful experience.Response from Marshall Volkswagen LoughtonMar 3, 2025Good afternoon, thank you for taking the time to leave a review. We are delighted to note your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 17, 2025Excellent service salesman excellent kind understanding non judgemental excellent service.Response from Marshall Volkswagen LoughtonFeb 20, 2025Thank you for your 5-Star review! We really appreciate the feedback on your visit to us! Have a great day today. Kind Regards, Chris, Marshall Motor Group
- Rating 5.0Feb 15, 2025Friendly polite and knowledgeableResponse from Marshall Volkswagen LoughtonFeb 20, 2025Thank you for your 5-Star review! We really appreciate the feedback on your visit to us! Have a great day today. Kind Regards, Chris, Marshall Motor Group
- Rating 5.0Feb 11, 2025Excellent service from beginning to handing over the carResponse from Marshall Volkswagen LoughtonFeb 25, 2025Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 30, 2025ExcellentResponse from Marshall Volkswagen LoughtonFeb 7, 2025Good morning Samantha and thanks for taking the time to leave us a review. It's very much appreciated. Wishing you a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
Thank you for taking the time to leave us a review. We're delighted to hear that you had a good experience with us at Marshall Volkswagen Loughton. Your feedback is invaluable as we strive to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards,
The Marshall Volkswagen Loughton Team