Motability Scheme at Sytner BMW Luton

Listened to us what was required and met our requirements. Very informative, simply and clear. Nice easy process. Thanks Jamil

Excellent service throughout. Tony Gair kept us fully informed throughout and gave us an in depth handover

Unbelievable workforce throughout the whole experience. Extremely helpful, professional, friendly and efficient service from start to finish

At first I made an order with Stephen James BMW Enfield and it was a horrible experience the lack of costumer services it was unbelievable, i made an order with them in August 2023 delivered date for the car i was supposed to be in December 2023, when i called them for an update they told me i wouldn’t have the car until July 2024, ever time i used to call no was available to take the call not to mention that they held my deposit for over a week i had to call motability numerous times for them to help me get my deposit back. That’s when i decided to call Sytner BMW Luton and it was the best thing i ever done, Hee Goh from the sales team was amazing made everything so easy and got me a car in the same day, two days after i went to collect the car, Hee Goh guided me through everything he was so patient with me. On the collection day Hee Gog and his manager Jaz Attwal were amazing, they guided me through everything made me feel so comfortable not to mention all the treats I received i loved the chocolates I received from Jaz, few days after that I received a phone call from Hee asking if everything was ok with the new car if i needed any help. I’m so happy i went to Sytner BMW Luton after an horrible experience with Stephen James BMW that affected my mental health.
Hee Goh and Jaz were brilliant and their service is amazing.

Overall great sevice

The process was simple and straightforward. Jamil dealt with us and made sure that everything was done correctly and met all our requirements. He was amazing. Thank you

Thank you for your service.

I was met at the door and immediately offered a cup Of tea or coffee. Efficient polite friendly service.

Customer service and care is always top notch. Complimentary refreshments is welcome if you are waiting for the work to be completed.

Nice

Excellent service

Great customer support.

Great experience all the way through

Very good service

Great customer service

Amazing customer service

Great customer experience. Well informed staff, first class service in respect of collection and returning my car. Thank you

Brilliant services , everything explain in detail ,very professional and humble recommend 100%

Been a customer for over 16 years and I always have received the most outstanding top quality professional services. Each and every visit has been made so smooth enjoyable and always fantastic result with smiles leaving the showroom. Thank u

The experience has far exceeded my expectations and Tony Gair is a pleasure to deal with and making it an easy process