Motability Scheme at Norwich Audi

Motability Scheme at Norwich Audi

4.9
Rating 4.9
(71 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00

Welcome to Group 1 Audi Norwich

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Audi Norwich can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Audi Norwich on 01603709200 to make an appointment with our Motability specialist.

Contact information

Address
7 Meridian Way
Meridian Business Park
Norwich NR7 0TA
GB
Phone Number
Call Group 1 Audi Norwich on 01603 709200
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Hayward
  • Jordan Roper
  • Liam Mann
  • Tamas Suveg
  • Kieran Partridge
  • Liam Allen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Emily Coates
  • Nick Doye
  • Liam Grey
  • Mackenzie Hewett
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Audi Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Norwich

  • Rating 5.0
    excellent welcome. Kept me informed what was going on. Excellence Service. Great job well done.
    Response from Group 1 Audi Norwich
    Hello Charlie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and well-informed during your visit. Providing excellent service is our top priority, and it’s fantastic to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Norwich Audi Motability Scheme Team
  • Rating 5.0
    Lauren was in contact with me all the way through. Keeping me updated on everything.
    Very friendly & efficient.
    Response from Group 1 Audi Norwich
    Hello Melanie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Lauren was able to provide you with friendly and efficient service throughout your experience with us. Keeping our customers updated and ensuring a smooth process is something we strive for, and it's great to know that Lauren delivered on that promise.

    Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Norwich Audi
  • Rating 5.0
    Straight forward no problems
    Response from Group 1 Audi Norwich
    Hello Adrian,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience with us was straightforward and without any issues. Providing a seamless and hassle-free service is what we strive for, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Kind Regards
    The Norwich Audi Motability Scheme Team
  • Rating 5.0
    Fantastic service from Audi Norwich
    Response from Group 1 Audi Norwich
    Dear Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Audi Norwich. Providing excellent service is our top priority, and it’s always rewarding to know when we have succeeded.

    If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,
    The Motability Scheme Team at Norwich Audi
  • Rating 5.0
    Fantastic, explained everything to me, very helpful & reassuring answered all questions I had
    Response from Group 1 Audi Norwich
    Dear Amanda,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a fantastic experience with us at Norwich Audi. Our team strives to provide helpful and reassuring service, and it's great to know that we were able to answer all your questions effectively. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Very good service. They collected my car and delivered it back. All good with the service .
    Response from Group 1 Audi Norwich
    Hello Karen,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our service, especially with the collection and delivery of your car. Providing excellent service is our top priority, and your feedback lets us know we're on the right track. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Norwich Audi
  • Rating 5.0
    Simon has been really helpful throughout
    Response from Group 1 Audi Norwich
    Hello Abbie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Simon was able to assist you effectively and make your experience with us a positive one. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Norwich Audi Motability Scheme Team
  • Rating 5.0
    Simon has been amazing!

    He has kept me updated throughout and made the whole process so easy.
    Response from Group 1 Audi Norwich
    Hello Abbie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Simon was able to provide you with excellent service and keep you updated throughout the process. Making things easy for our customers is always our goal, and it's fantastic to know we achieved that for you.

    If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Norwich Audi
  • Rating 5.0
    Friendly and efficient service.
    Response from Group 1 Audi Norwich
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and efficient. Providing excellent customer service is a top priority for us at Norwich Audi, and your feedback truly means a lot. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Simon Hayward was extremely knowledgeable about the car and informed me every step of the way. Audi norwich branch was tidy, helpful and accommodated all my needs.
    Response from Group 1 Audi Norwich
    Dear Tristan,

    Thank you so much for taking the time to share your positive experience with us at Norwich Audi. We are thrilled to hear that Simon Hayward provided you with knowledgeable and attentive service throughout your visit. It's wonderful to know that our team was able to meet your needs and that you found our branch tidy and helpful. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Very pleased with service I received.
    Response from Group 1 Audi Norwich
    Hello Keith,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you were very pleased with the service you received at Norwich Audi. Our team is dedicated to providing the best experience possible, and your positive review is a wonderful reminder of why we do what we do. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Excellent service and uncomplicated .
    Response from Group 1 Audi Norwich
    Dear Emily,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and uncomplicated. At Norwich Audi, we strive to provide a seamless experience for all our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Excellent service
    Response from Group 1 Audi Norwich
    Hello Harry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Norwich Audi. Our team is dedicated to providing the best possible service to all our customers, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norwich Audi Team
  • Rating 5.0
    Good
    Response from Group 1 Audi Norwich
    Hello Matthew,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Norwich Audi. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norwich Audi Team
  • Rating 3.0
    Not great not horrendous
    Response from Group 1 Audi Norwich
    Thank you for your review. We hope that your next visit to Norwich Audi will be a 5-star experience.
  • Rating 5.0
    Very helpful and informative from start to finish.Professional and polite
    Response from Group 1 Audi Norwich
    Thank you for your 5-star review! We're glad you found our team so helpful during your visit to Norwich Audi.
  • Rating 5.0
    From the moment of walking in the dealership to the handing over of keys 🔑 Shaun Larkins at Norwich Audi was an absolute credit to the company… he was patient, explained everything clearly, helped with decisions and kept us updated frequently, I could not recommend him enough. Fantastic experience
    Response from Group 1 Audi Norwich
    We're delighted to hear you had a fantastic experience with Shaun here at Norwich Audi. Thank you for the recommendation - we'll be sure to pass on your kind words to Shaun! We look forward to seeing you again soon.
  • Rating 5.0
    All went very well
    Response from Group 1 Audi Norwich
    Thank you for the 5* rating! We are pleased to hear that you had a great experience.
  • Rating 5.0
    Very polite first class service.
    Kept me informed every step of the way, collected the car and washed it and dropped it off.
    Response from Group 1 Audi Norwich
    We're pleased to hear you had a fantastic experience at Norwich Audi! We look forward to seeing you again soon.
  • Rating 5.0
    Very patient and helpful. Excellent experience.
    Response from Group 1 Audi Norwich
    Thank you for the 5* rating!

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