Motability Scheme at Motorvogue Jeep Norwich

4.7
Rating 4.7
(17 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30

Contact information

Address
Cromer Road
Norwich NR6 6NB
GB
Phone Number
Call Motorvogue Jeep Norwich on 01603 537035
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Andy Key
  • James Phillippo
  • Andy Reynolds
  • Thomas Wills
  • Ryan John
  • Thomas Schram

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tony Jones
  • Megan Drewery
  • Kerry Smith
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Accessibility features at Motorvogue Jeep Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Motorvogue Jeep Norwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Motorvogue Jeep Norwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Motorvogue Jeep Norwich on 01603537035 to make an appointment with our Motability specialist.

Reviews at Motorvogue Jeep Norwich

  • Rating 5.0
    Simply amazing honestly can't be more pleased the dealership was incredible service aswell can't thank you guys enough thank you so much for making things so much better in life!
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words Keon! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fantastic staff and helpful and listened
    Response from Motorvogue Jeep Norwich
    Thank you for your kind words David - we're glad to have been of service!
  • Rating 5.0
    .
    Response from Motorvogue Jeep Norwich
    Thank you for your high star rating Kevin.
  • Rating 5.0
    So easy, the dealer has been so so helpful and couldn’t recommend enough
    Response from Motorvogue Jeep Norwich
    Thank you for your kind words Atlanta - we're glad to have been of service!
  • Rating 5.0
    Very professional,friendly and great customer service,would highly recommend 1000%. Couldn’t fault them at all .Ryan was our man and he was fantastic,friendly and very thorough and nice.
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words Katherine! We are so happy to hear that was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service from jeep Norwich
    Response from Motorvogue Jeep Norwich
    Thank you for your kind words Alfred - we're glad to have been of service!
  • Rating 5.0
    Ryan was extremely friendly and helpful and kind great services from Motorvogue
    Response from Motorvogue Jeep Norwich
    Thank you for the great review Emma! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    We were meeted and greeted and were told everything,very proffessional and very informative.we were greeted by Ryan who was so lovely and kind,highly recommend
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words Katherine! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Many thanks to Ryan. I had a great experience collecting my amazing Jeep.
    He picked up myself and my husband from Norwich train station.
    Made me feel very comfortable and confident with how the jeep works, and felt very valued.
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 1.0
    Start to finish was a bad experience with motorvogue norwich. No communication.
    Constant chasing. Then when I went to pick my car up (baring in mind I paid an
    Advance payment of £1000 plus £400 for colour) they handed me a car in a different colour. Such a poor effort to rectify the situation. Found a replacement car for me in the colour I ordered, but it had factory fittings so wanted to charge me an additional £1000!! When I pointed out that the jeep no longer has an advance payment, and I could use the £1000 I had already paid to secure the jeep they found, they then told me the jeep had been sold. So I have no car after waiting 4 months. Disappointed doesn’t cut it. Constantly chasing for my refund now. I honestly believe they sold my car to a non mobility customer and then gave me something they had in the forecourt, thinking I’m a mobility customer and will get what I’m given. Awful experience. I have now ordered a new vehicle through VW and
    So far been a much better experience. Actually treated like every other customer. Will stay well away from motorvouge.
    Response from Motorvogue Jeep Norwich
    Thank you for taking your time to leave this feedback Amy. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into our processes and proecdures in more depth.
  • Rating 5.0
    Ryan was very kind and knowledgeable he gave us confidence in the dealership and the car we chose, excellent service
    Response from Motorvogue Jeep Norwich
    Thank you for taking the time to leave us this brilliant 5 star review Daniel, your comments have been passed to Management to ensure that Ryan receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    They answered all our questions made sure we were happy with the jeep before we signed everything
    Response from Motorvogue Jeep Norwich
    Thank you for the great review Chelsea! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Extremely helpful and a smooth transaction. Great experience. Everything was explained fully.
    Response from Motorvogue Jeep Norwich
    Thank you Janey for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management, we look forward to seeing you again soon.
  • Rating 5.0
    Met Bill to go through the purchase of a new car was very thorough explained it all well very helpful and knowledgeable
    Response from Motorvogue Jeep Norwich
    Thank you for taking the time to write this wonderful review Jane. I am very glad to hear that you were pleased with the level of service that you received and will ensure Bill receives the recognition he deserves. Many thanks
  • Rating 5.0
    My experience was brilliant Ryan was absolutely amazing he’s really friendly and made everything go smoothly and made us feel welcome. I love our new car and my son is extremely happy he has a new car. Thank you so much for everything.
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words Freddie! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great experience from start to finish, Ryan was fantastic at making the whole process stress free. Highly recommended car dealership! A*
    Response from Motorvogue Jeep Norwich
    Thank you so much for your kind words Natalie! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great experience always very helpful
    Response from Motorvogue Jeep Norwich
    Thank you for taking the time to write this wonderful review Jason. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition thye deserve. Many thanks.

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