Motability Scheme at Motorvogue Fiat Norwich

4.9
Rating 4.9
(15 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30

Contact information

Address
Cromer Road
Norwich NR6 6NB
GB
Phone Number
Call Motorvogue Fiat Norwich on 01603 537035
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Andy Key
  • Andy Reynolds
  • Ryan John
  • Luke Gilks
  • Andrew Sturman
  • Thomas Schram

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tony Jones
  • Megan Drewery
  • Dean Goldsby
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Accessibility features at Motorvogue Fiat Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Motorvogue Fiat Norwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Motorvogue Fiat Norwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Motorvogue Fiat Norwich on 01603537035 to make an appointment with our Motability specialist.

Reviews at Motorvogue Fiat Norwich

  • Rating 5.0
    Ryan was excellent from start to finish. Explained everything I'd be getting and took me for a test drive to make sure it was suitable. Couldn't ask for more.
    Response from Motorvogue Fiat Norwich
    Thank you for the great review and the feedback Mark, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Ryan was amazing! Went above and beyond the call of duty, kept in regular contact with me and bent over backwards to help! Highly recommended *****
    Response from Motorvogue Fiat Norwich
    Thank you so much for your kind words Suzanne! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absolutely fantastic
    Response from Motorvogue Fiat Norwich
    Thank you for your kind words Susan - we're glad to have been of service!
  • Rating 5.0
    Great customer service!
    Response from Motorvogue Fiat Norwich
    Thank you for your kind words Giulia - we're glad to have been of service!
  • Rating 5.0
    Connor was awesome
    Response from Motorvogue Fiat Norwich
    Thank you for the great review and the feedback Kim, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent and friendly. Really great service and most helpful
    Response from Motorvogue Fiat Norwich
    Thank you for the great review and the feedback Kim, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Ryan was extremely helpful. Explained everything throughly and organised a car in less than 2 weeks. Great handover an all round very good experience
    Response from Motorvogue Fiat Norwich
    Thank you very much for leaving us a review Nancie. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ryan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks
  • Rating 5.0
    Ryan wa great warm friendly yet efficient and professional
    Response from Motorvogue Fiat Norwich
    Thank you for the great review Elisabeth! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Lovely service, very understanding of my needs
    Response from Motorvogue Fiat Norwich
    Thank you for your kind words Helen - we're glad to have been of service!
  • Rating 4.0
    Very good and professional staff
    Response from Motorvogue Fiat Norwich
    Thank you for your high star rating Elisabeth.
  • Rating 5.0
    Excellent service. Great communication. Knowledgable and helpful and friendly.
    Response from Motorvogue Fiat Norwich
    Thank you for your kind words Oliver - we're glad to have been of service!
  • Rating 5.0
    Brilliant service and very informative, Suzanne Hepher was very courteous and polite. 🙂 Lynn B
    Response from Motorvogue Fiat Norwich
    Thank you Lynn for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Suzanne, we hope to see you again soon! Kindest regards.
  • Rating 5.0
    Very friendly, welcoming and knew all the technical stuff. Disability aware and at the right level.
    Response from Motorvogue Fiat Norwich
    Thank you Maria for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that our team eceives recognition for their fantastic customer service which they provided to you. Kindest regards,
  • Rating 5.0
    Suzanne was so helpful and really took the time to explain things so clearly to me as I was very nervous. Would highly recommend chatting with her to anyone that asks if they want to understand the program or have any questions
    Response from Motorvogue Fiat Norwich
    Thank you very much Michelle for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to Suzanne and the dealership so that the team receive the recognition that they deserve. Kindest regards,
  • Rating 5.0
    Suzanne was superb. Patient, knowledgeable and helpful
    Response from Motorvogue Fiat Norwich
    Thank you Samantha for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Suzanne, we hope to see you again soon! Kindest regards.

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