Motability Scheme at Duff Morgan & Vermont CUPRA Norwich

Motability Scheme at Duff Morgan & Vermont CUPRA Norwich

5.0
Rating 5.0
(24 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Contact information

Address
Denmark House
Jupiter Road
Norwich NR6 6SU
GB
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Phone Number
Call Duff Morgan & Vermont CUPRA Norwich on 01603 480200
01603 480200
01603 480200
Website

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Email

nabeel.najam@duffmorgan.com

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Goldsmith
  • Matthew Crosby
  • Will Minter
  • James De Negri

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Aaron Frisby
  • Holly Ashford
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Accessibility features at Duff Morgan & Vermont CUPRA Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Duff Morgan & Vermont CUPRA Norwich

Our Motability Scheme specialists are here to offer expert advice and help you choose the right scooter or powered wheelchair for your needs.

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Duff Morgan & Vermont CUPRA Norwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right scooter or powered wheelchair
  • Arranging a test drive and home assessment
  • Ordering and supplying your new scooter or powered wheelchair
  • Servicing and maintenance

Contact Duff Morgan & Vermont CUPRA Norwich on 01603480200 to make an appointment with our Motability Scheme specialist.

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Reviews at Duff Morgan & Vermont CUPRA Norwich

  • Rating 5.0
    Excellent experience
  • Rating 5.0
    A very friendly and professional staff. Always a smile on their faces and a jolly atmosphere

  • Rating 5.0
    Matthew was very polite and professional
    He Also knew absolutely everything about the car and any questions we had he answered
    Highly recommended
  • Rating 5.0
    As always, the team at SEAT Duff Morgan in Norwich has been incredibly helpful. They are lovely, knowledgeable people who truly make you feel like part of the ‘family’.
    I had originally planned on a like-for-like renewal, but unfortunately, that decision was taken out of my hands by Motability when they removed my car from the scheme.

    This put me in a difficult spot regarding the advanced payment, as I was forced to look at (ironically) more expensive vehicles to meet my specific needs. As someone who requires a medium SUV—both for a specific seat height so I can slide in easily (rather than ‘crawling’ out of a compact car) and to ensure enough back-seat space for a wheelchair while my service dog takes up the boot—this could have been a nightmare.

    Duff Morgan was so supportive through this. They agreed to extend my current lease by a month to help me save for the unexpected shortfall. Once we were ready, the renewal was seamless; I emailed over copies of the documents and it was all finalised in a single afternoon!

    I love the atmosphere there—I can have a chat with the team, use one of their quiet booths to study, or relax on the sofa. They are also wonderfully pet-friendly and love seeing furry friends, including service animals! Finally, they are always happy to arrange test drives and appointments to suit your schedule. I wouldn't go anywhere else; renewing with them was the natural progression!
  • Rating 5.0
    Really good very professional!
  • Rating 5.0
    Great
  • Rating 5.0
    Great very happy
  • Rating 5.0
    Very helpful
  • Rating 5.0
    Great customer service
  • Rating 5.0
    The person was very helpful with any questions we asked and made the application process very easy.
  • Rating 5.0
    Very helpful and great team working, people explained everything very clearly, no complaints at all, 10/10.
  • Rating 5.0
    Paul was very kind and attentive when we initially wanted a test drive, ordered the car and when we collected it. Paul made everything simple and straightforward for me which is what I asked for.
  • Rating 5.0
    Very good service from guy who dealt with us. I was unwell on this day and may gave been a little gruff but he was helpful understanding and patient. He moved our application through swiftly for us and explained everything well.
  • Rating 5.0
    Will Minter who was the motorbility expert at the branch was brilliant , a real asset to the garage and your team . Nothing felt rushed, he took the time to show me the car and set things up . Would definitely use this dealership again.
  • Rating 5.0
    No issues at all. Everything went smoothly & easily.
  • Rating 5.0
    Everything from start to finish was dealt with remarkably well! All the team at duff Morgan where fantastic thankyou !
  • Rating 5.0
    As a former customer relationship manager I can safely say that the service received from Matt and the team at seat cupra Norwich was top class. From dealing with my mobility issues to the concerns with taking my first electric vehicle I was treated with dignity and respect and in a genuine and friendly professional manner. I cannot recommend them highly enough.
  • Rating 5.0
    Jake is a Brilliant sales rep, kind courteous and understanding about individual needs. Made the process stress free.
    Gave good impartial advice and it was
    a welcoming, accessible, friendly show room. 100% Would and have recommended.
  • Rating 5.0
    Friendly understanding and very helpful
  • Rating 5.0
    Fantastic customer service from Matt Crosby.
    He went the extra mile at any possible moment, very quick to respond to any of my emails and kept me updated with any progress along the way.
    Efficient process when collecting the vehicle and took the time to show me around the vehicle inside and out.
    Overall, very happy with the professionalism and experience I received from Matt.

    Look forward to my next car in three years time.

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