Motability Scheme at Group 1 Volkswagen Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Heigham Street
Norwich NR2 4LX
GB
Phone Number
Call Group 1 Volkswagen Norwich on 01603 650040
01603 650040
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Daryl Burdett
- Keith Nicol
- Ovidija Limanauskaite
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Paul Bell
- Clare Palmer
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Norwich
Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.
Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:
- Understanding your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- In-depth handover experience
- Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
Reviews at Group 1 Volkswagen Norwich
- Rating 5.0Dec 12, 2024Brilliant service, relaxing and helpful
- Rating 5.0Nov 28, 2024Excellent service received. Darryl was extremely helpful and very informative. His customer care was excellent. We are very happy
- Rating 5.0Nov 27, 2024Fantastic service from 5 star people.
- Rating 5.0Nov 8, 2024I am happy and every thing went smoothly.
Thank you . . - Rating 3.0Nov 1, 2024Greatest
- Rating 5.0Oct 29, 2024A really friendly experience, each stage explained to me was a absolute pleasure
- Rating 5.0Oct 28, 2024Went absolutely smoothly especially being kept mobile with taxi scheme through Motability.
As always VW is brilliant with their customer service. - Rating 5.0Oct 28, 2024Great job ,efficient,friendly 🍻🍻
- Rating 5.0Oct 3, 2024Very professional and friendly service.
- Rating 5.0Sep 23, 2024Darrell was super helpful all the way through the process.Response from Group 1 Volkswagen NorwichOct 1, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Aug 21, 2024The staff were very polite and friendly. We were kept informed and very well looked after.Response from Group 1 Volkswagen NorwichAug 28, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 4.0Aug 20, 2024Very helpful, explained all to us friendlyResponse from Group 1 Volkswagen NorwichAug 28, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Jun 24, 2024Excellent customer serviceResponse from Group 1 Volkswagen NorwichJun 27, 2024Hi Mason, we are glad that you had such a positive experience at Group 1 Volkswagen Norwich, we look forward to seeing you again soon.
- Rating 5.0Jun 14, 2024I had a great experience from start to finish with Daryl at the vw dealership in Norwich. He was very polite. Very efficient and informative though out. I’m very pleased.Response from Group 1 Volkswagen NorwichJun 14, 2024Hi Leo, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Jun 6, 2024I couldn’t of wished for a better experience, very professional made everything clear through the process and took time with me.Response from Group 1 Volkswagen NorwichJun 12, 2024Hi Sophie, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0May 21, 2024Brilliant service would recommend to everyoneResponse from Group 1 Volkswagen NorwichMay 30, 2024Hi Emma, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Mar 25, 2024Great experienceResponse from Group 1 Volkswagen NorwichAug 2, 2024Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Mar 15, 2024Keith was awesome, so hapoy with everything.Response from Group 1 Volkswagen NorwichAug 2, 2024Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Mar 12, 2024Keith was very accommodating and informative! The process was very easy and would definitely use VW againResponse from Group 1 Volkswagen NorwichAug 2, 2024Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 2.0Feb 24, 2024Extremely long wait for car to be mot'dResponse from Group 1 Volkswagen NorwichAug 2, 2024Hi, we are disappointed to hear you had this experience and your feedback has been passed to our management team for review.