Motability Scheme at Group 1 Volkswagen Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Heigham Street
Norwich NR2 4LX
GB
Phone Number
Call Group 1 Volkswagen Norwich on 01603 650040
01603 650040
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Daryl Burdett
- Keith Nicol
- Ovidija Limanauskaite
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Paul Bell
- Dale Colk
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Norwich
Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.
Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:
- Understanding your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- In-depth handover experience
- Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
Reviews at Group 1 Volkswagen Norwich
- Rating 5.0Mar 25, 2024Great experience
- Rating 5.0Mar 15, 2024Keith was awesome, so hapoy with everything.
- Rating 5.0Mar 12, 2024Keith was very accommodating and informative! The process was very easy and would definitely use VW again
- Rating 2.0Feb 24, 2024Extremely long wait for car to be mot'd
- Rating 5.0Feb 16, 2024Brilliant, Keith was awesome and the scheme is amazing.
Thank you - Rating 5.0Feb 2, 2024Honestly couldn’t have had a better experience if I had tried this was 100% dayghting to me as it was my first time but Keith who comforted my needs was lovely and he made me feel at ease I 100% would recommend vw if you was to look for a first car
- Rating 5.0Jan 11, 2024Polite, Informative and very professional. I had an extremely pleasant experience with Volkswagon, Unlike the experience I had with skoda.
Everything was explained in thorough detail and no question was left unanswered.
I would absolutely recommend Volkswagon to friends and family. - Rating 5.0Jan 3, 2024Very helpful knew what he was talking about very pleased with my decision
- Rating 5.0Nov 14, 2023Great customer service, thank you
- Rating 3.0Nov 9, 2023Good service but felt somewhat not totally appreciated as was "only" a motability scheme buyer
- Rating 5.0Oct 17, 2023Great customer service
- Rating 5.0Oct 11, 2023Nice friendy service. Made the whole process trouble free.
- Rating 5.0Sep 25, 2023Penny was fantastic, kept me up to date and made my experience so easy and straightforward
- Rating 5.0Sep 20, 2023Good customer service, polite and very helpful he completed all forms for us
- Rating 4.0Aug 29, 2023Friendly professional individual who dealt with all matters really well thank you Sharon MichlmayrResponse from Group 1 Volkswagen NorwichAug 30, 2023Thank you Sharon for the positive review and feedback. We are pleased you had a great experience and look forward to welcoming you back in the future!
- Rating 3.0Aug 17, 2023Firstly I couldn’t park as 2 cars which I think were there to have work done were in the disabled bays so I parked on the hatch and let reception know. After 5 minutes a man came up to me I need your keys I need your keys you’re blocking the whole garage!? Yes I replied cars are in the disabled bay when he came back he acknowledged they shouldn’t have been parked there. I waited a long time for a sit and wait service as appointments were sparse then it took 2 hours for a service. Nice waiting area nice enough staff but very slow
- Rating 5.0Aug 15, 2023Very easy & well explained.
- Rating 3.0Jul 14, 2023Car not cleaned as arranged. And car arranged with courtesy car had changed to an UP model (which was changed when stated I can not drive such a car due to my disability). Which was made aware to VW. Also online booking on service needs to be made with Motorbility in mind !!!
- Rating 2.0Jul 10, 2023Service was ok, but didn’t report back with the video update as expected, and returned the car absolutely covered in bird poo. This is despite the complimentary car wash that obviously didn’t happen. I’m not very impressed with the ‘repair’ on the bumper. Gaffa tape is not a repair.
- Rating 5.0Jul 7, 2023Excellent customer service and employee drive