Motability Scheme at Group 1 Volkswagen Norwich

4.4
Rating 4.4
(56 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Heigham Street
Norwich NR2 4LX
GB
Phone Number
Call Group 1 Volkswagen Norwich on 01603 650040
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Daryl Burdett
  • Keith Nicol
  • Ovidija Limanauskaite
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Paul Bell
  • Adrian Worship
  • Dale Colk
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Norwich

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Norwich

  • Rating 5.0
    I had a great experience from start to finish with Daryl at the vw dealership in Norwich. He was very polite. Very efficient and informative though out. I’m very pleased.
    Response from Group 1 Volkswagen Norwich
    Hi Leo, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    I couldn’t of wished for a better experience, very professional made everything clear through the process and took time with me.
    Response from Group 1 Volkswagen Norwich
    Hi Sophie, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant service would recommend to everyone
    Response from Group 1 Volkswagen Norwich
    Hi Emma, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Great experience
  • Rating 5.0
    Keith was awesome, so hapoy with everything.
  • Rating 5.0
    Keith was very accommodating and informative! The process was very easy and would definitely use VW again
  • Rating 2.0
    Extremely long wait for car to be mot'd
  • Rating 5.0
    Brilliant, Keith was awesome and the scheme is amazing.
    Thank you
  • Rating 5.0
    Honestly couldn’t have had a better experience if I had tried this was 100% dayghting to me as it was my first time but Keith who comforted my needs was lovely and he made me feel at ease I 100% would recommend vw if you was to look for a first car
  • Rating 5.0
    Polite, Informative and very professional. I had an extremely pleasant experience with Volkswagon, Unlike the experience I had with skoda.

    Everything was explained in thorough detail and no question was left unanswered.
    I would absolutely recommend Volkswagon to friends and family.
  • Rating 5.0
    Very helpful knew what he was talking about very pleased with my decision
  • Rating 5.0
    Great customer service, thank you
  • Rating 3.0
    Good service but felt somewhat not totally appreciated as was "only" a motability scheme buyer
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Nice friendy service. Made the whole process trouble free.
  • Rating 5.0
    Penny was fantastic, kept me up to date and made my experience so easy and straightforward
  • Rating 5.0
    Good customer service, polite and very helpful he completed all forms for us
  • Rating 4.0
    Friendly professional individual who dealt with all matters really well thank you Sharon Michlmayr
    Response from Group 1 Volkswagen Norwich
    Thank you Sharon for the positive review and feedback. We are pleased you had a great experience and look forward to welcoming you back in the future!
  • Rating 3.0
    Firstly I couldn’t park as 2 cars which I think were there to have work done were in the disabled bays so I parked on the hatch and let reception know. After 5 minutes a man came up to me I need your keys I need your keys you’re blocking the whole garage!? Yes I replied cars are in the disabled bay when he came back he acknowledged they shouldn’t have been parked there. I waited a long time for a sit and wait service as appointments were sparse then it took 2 hours for a service. Nice waiting area nice enough staff but very slow
  • Rating 5.0
    Very easy & well explained.

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