Motability Scheme at Group 1 Van Centre Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 16:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Heigham Street
Norwich NR2 4LX
GB
Phone Number
Call Group 1 VW Van Centre Norwich on 01603 385009
01603 385009
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 16:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Sam Davey
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Paul Bell
- Clare Palmer
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 VW Van Centre Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 VW Van Centre Norwich
Welcome to Group 1 Van Centre Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.
Group 1 Van Centre Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:
- Understanding your eligibility for the Motability Scheme
- Supporting you in choosing the right vehicle
- Arranging a test drive
- Ordering and supplying your new Motability Scheme vehicle
- In-depth handover experience
- Servicing and maintaining your vehicle Contact Group 1 Van Centre location on telephone or email to make an appointment with our Motability Scheme specialist.
Reviews at Group 1 VW Van Centre Norwich
- Rating 3.0Oct 26, 2023Can’t fault the service from staff., but as a dealer offering services to Motability customers YOU MUST KEEP DISABLED PARKING CLEAR. When I arrived the parking situation was ridiculous, with no disabled spaces free and being forced to walk in the road because of vans parked on the pavement.
- Rating 5.0Jun 23, 2023Sam Davey was very helpful making sure that I could get in and out of the car and that I was comfortable inside. He explained and made sure that I understood the process and how long it would take. He also explained about the hoist and where it would be installed and that we would have it demonstrated when we pick the car up. It was a good experience and I would recommend to others.
- Rating 5.0Jun 19, 2023Good service
- Rating 5.0May 29, 2023Good service, thank you 👏
- Rating 5.0May 1, 2023Great motability salesman knows his job plus Sam is personable and helpful and does not make promises he has no hope of keeping
- Rating 5.0Apr 18, 2023Lovely customer serviceResponse from Group 1 VW Van Centre NorwichJul 31, 2023Thank you for your 5* rating!
- Rating 5.0Mar 8, 2023Absolutely fabulous customer service. So helpful and the car was back in no time. DNResponse from Group 1 VW Van Centre NorwichJul 31, 2023Thank you for your 5* rating!
- Rating 5.0Feb 8, 2023Knowledgeable salesman, explained everything clearly.Response from Group 1 VW Van Centre NorwichFeb 17, 2023Thanks for the 5-stars!
- Rating 5.0Nov 24, 2022Excellent service, staff polite friendly and helpful. Facilities good, waiting area comfy and coffee provided. Kept informed of process and times. Thank you xResponse from Group 1 VW Van Centre NorwichJan 4, 2023Thanks for sharing your experience. We're so glad you are pleased with your service with us and look forward to seeing you for next one!
- Rating 5.0Nov 8, 2022Really friendly, everything well explained. Pleasure to deal with.Response from Group 1 VW Van Centre NorwichJan 4, 2023Thank you for your feedback on a great experience and the five-stars!
- Rating 5.0Nov 1, 2022Excellent service as everResponse from Group 1 VW Van Centre NorwichNov 7, 2022Thank you for leaving us five-stars – we appreciate it!
- Rating 5.0Sep 22, 2022Excellent service well doneResponse from Group 1 VW Van Centre NorwichSep 23, 2022Thank you for your feedback on a great experience and the five-stars!
- Rating 5.0Sep 14, 2022Great customer service, always professional and helpful. Kept updated all the time.Response from Group 1 VW Van Centre NorwichSep 23, 2022Thank you for leaving us five-stars – we appreciate it!
- Rating 5.0Jul 28, 2022Very good serviceResponse from Group 1 VW Van Centre NorwichAug 11, 2022Thanks for the five-star rating
- Rating 5.0Jul 1, 2022Everything went perfectly, car collected and returned as planned, video of assessment very reassuring, all services completed, washed, difficult door sorted. Everything completed without difficulty or problem, thank youResponse from Group 1 VW Van Centre NorwichAug 11, 2022Thanks for sharing your experience. We're so glad you are pleased with your service with us and look forward to seeing you for next one!
- Rating 5.0Jun 23, 2022Very easy to arrange this service and everything went smoothly as usual.Response from Group 1 VW Van Centre NorwichAug 11, 2022Thank you for leaving us five-stars – we appreciate it!
- Rating 5.0Jun 14, 2022Service was great, I had the reasons for my car not being washed explained & I completely understand. I requested an adblue top-up and that was done without fuss or the challenge that I know other Motability customers get at other dealerships across the country. Couldn’t have hoped for better service.Response from Group 1 VW Van Centre NorwichAug 11, 2022Thanks for your positive review for our Van Centre!