Motability Scheme at Toomey Renault Southend

4.9
Rating 4.9
(50 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey Renault Southend

Welcome to Toomey Renault Southend. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey Renault Southend, we have a combined Motability experience of over 12 years, we strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. Our site is easy to access, with 2 step-free automatic entrances, wide gangways and all our facilities are on the ground floor. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01702884436 today.

Contact information

Address
Automotive Retail Park
Cherry Orchard Way
Southend-On-Sea SS4 1GP
GB
Phone Number
Call Toomey Renault Southend on 01702 884436
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jagjit Singh
  • Zack Herring
  • Irfaan Surroop
  • Jason Dosset
  • Abigail Flack
  • Poppy Horscraft
  • Ellie-Jane Lengthorn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jonathan Earle
  • Jack Mayhook
  • Charles Beynon
  • George Sonnet
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey Renault Southend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey Renault Southend

  • Rating 5.0
    Exemplary! Zack was helpful, informative and always was clear and updated me throughout.
  • Rating 5.0
    Very professional didn't have to wait to long ,car was sorted out very well happy with service many thanks .
    Response from Toomey Renault Southend
    Hi Stephen, thank you for your feedback! It’s great to hear you received professional and efficient service, and that your car was sorted to your satisfaction. Glad you’re happy with the experience!
  • Rating 5.0
    All ok
    Response from Toomey Renault Southend
    Hi Nigel, we're pleased to hear you had a 5-star experience with us!
  • Rating 5.0
    Very friendly and helpful
    Response from Toomey Renault Southend
    Hi Paul, we're pleased to hear you had a 5-star experience!
  • Rating 5.0
    Very professional made me feel at ease , no judgement even though I was getting mobility car
    Response from Toomey Renault Southend
    Hi Brandie, we're delighted to hear how welcoming the team were, ensuring you felt comfortable and secure throughout the process!
  • Rating 5.0
    Very impressed with the service I received. Zach worked hard to keep us updated.
    On the day the car features and functions were explained thoroughly.
    Thank you.
    I love our new Austral!
    Response from Toomey Renault Southend
    Hi Kyle, thank you for your kind feedback! We’re delighted to hear that you were impressed with the service you received. It's great to know that Zach kept you updated and made sure all the features and functions of your new Austral were thoroughly explained. We're thrilled you're loving your new car, and if you ever need further assistance, please don't hesitate to reach out!
  • Rating 5.0
    Irfan is the most decent caring and honest salesman I have met in over ten years on the motability scheme. I would thoroughly recommend
    Response from Toomey Renault Southend
    Hi Nicholas, we are truly delighted to hear that Irfaan provided you with such an incredible experience. It's great to know that he was honest and caring, thank you for your recommendation and review. If you have any further questions, please do not hesitate to reach out.
  • Rating 5.0
    Excellent service friendly and knowledgeable staff everything went smoothly. In particular my salesman Billy Scott was friendly, answered all my questions, was extremely
    professional and made the whole experience enjoyable.
    Response from Toomey Renault Southend
    Good morning Carol, thank you for your feedback! We're thrilled to hear that you received excellent service from our friendly and knowledgeable staff, and that everything went smoothly. If you need any further assistance, don't hesitate to reach out!
  • Rating 5.0
    The dealership was very helpful Catered for my needs And very friendly
    Response from Toomey Renault Southend
    Hi John, thank you for your feedback! We're pleased to hear that our team was helpful, friendly, and able to cater to your needs. If you need anything else, feel free to reach out!
  • Rating 3.0
    I was offered a car which I choose that was white in colour, then I was told it was more money once I’d placed the order. I wasn’t told of this when I ordered and things went wrong and confusing
    Response from Toomey Renault Southend
    Hi Ann, thank you for your leaving your feedback. We're sorry you didn't have a 5-star experience with us here at Toomey Renault, and that there was some confusion with your purchase. We'd like to try and help resolve this, if you could please email us at customerrelations@toomeymotorgroup.co.uk - We can look into this further. Kind regards.
  • Rating 5.0
    Good Customer Service
    Response from Toomey Renault Southend
    Morning Clare, thanks for the review and for leaving your feedback. It's great to know that our team provided good customer service. If you have any questions in the future, please feel free to ask.
  • Rating 5.0
    Speedy service, polite, well mannered staff
    Response from Toomey Renault Southend
    Hi Carol, thanks for the feedback!
  • Rating 5.0
    Zac Renault dealership was very helpful and explained everything that he thought I would need to know about the car righteous help 100%
    Response from Toomey Renault Southend
    Good Morning Wayne, thank you very much for your 5 star review at Toomey Renault, Zac will be pleased to hear that you found him very informative and helpful with your customer service experience. Any further assistance you need, please reach out to us again – Toomey Motor Group.
  • Rating 4.0
    Really friendly,knowable on the scheme and overal very helpful
    Response from Toomey Renault Southend
    Hi Mark, thank you for your feedback. We're glad to hear that our staff were really friendly and knowledgeable on the motability scheme. if you have any further questions, please feel free to ask.
  • Rating 5.0
    Zach at Toomey Renault was very very helpful from the 1st time we went to look at cars right through to they hand over of keys very very happy.
    Response from Toomey Renault Southend
    Hi Andres, we're delighted to hear that Zack was very helpful throughout your car-buying experience. Thanks for your feedback, if you have any questions in the future please feel free to ask.
  • Rating 5.0
    Very positive he was friendly and polite and very helpful he gave me his number and told me any questions don't hesitate to contact him.
    Response from Toomey Renault Southend
    Thank you so much for your kind words! We are so happy to hear that our team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! If you require any further assistance, please don't hesitate to reach out.
  • Rating 5.0
    This was my first Motability car and i am new to the scheme so i didn’t know what to expect but everything went so well and so much better than expected, from looking at the car, then making an appointment to purchase and then collecting the car, it was a very good experience. Everyone was so helpful, especially Zack who kept me up to date every step of the way and to top it off the car arrived early. When collecting my car Zack explained everything and answered all my questions. So a big thank you for all your help, it is appreciated.
    Response from Toomey Renault Southend
    Good Afternoon Luke and thank you for leaving an excellent review. We are delighted to hear that you had a positive experience during your first Motability purchase with us. It's great to know that Zack was informative, helpful and could answer all of your questions. If you have any further questions or need any assistance please reach out to our team again. Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Zack very helpful and friendly 5 star ⭐⭐⭐⭐⭐
    Response from Toomey Renault Southend
    Hi Jason, thank you for taking the time to leave a 5-star review and some kind words about Zack! We're delighted to hear that he was very helpful and friendly. If you need any assistance in the future, please don't hesitate to reach out. Kind regards, Toomey Motor Group.
  • Rating 5.0
    Minor delay aside - which wasn’t the dealership’s fault - everything went well with the order.
    Response from Toomey Renault Southend
    Good Morning Tony, we are delighted to hear you had a 5-star experience with Toomey Renault! If you need anything else, please contact us again. - Kind regards, Toomey Motor Group.
  • Rating 5.0
    The staff were friendly and explained everything in great detail made ordering the car easy a great thanks to the team
    Response from Toomey Renault Southend
    Good morning Wayne, thank you for taking the time to leave an excellent review! We're so glad to have been able to help and for our staff to have explained everything in great detail, making your car ordering experience easy. If you have any further questions in the future, please don't hesitate to contact us. Kind regards, Toomey Motor Group.

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