Motability Scheme at Toomey Nissan Southend

4.8
Rating 4.8
(190 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey Nissan Southend

Welcome to Toomey Nissan Southend. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey Nissan Southend, we strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. Our site is easy to access, with step-free automatic entrances, wide gangways and all our facilities are on the ground floor. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01702884436 today.

Contact information

Address
Automotive Retail Park
Cherry Orchard Way
Southend-On-Sea SS4 1GP
GB
Phone Number
Call Toomey Nissan Southend on 01702 884436
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jack Higgins
  • Mohammad Makaram Akram
  • Jessica Ball
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kirsty Booker-Shaw
  • Jonathan Earle
  • Charles Beynon
  • George Sonnet
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey Nissan Southend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey Nissan Southend

  • Rating 5.0
    I had a brilliant experience! Jess was amazing
    Response from Toomey Nissan Southend
    Hi Chloe, thank you for your review! We're thrilled to hear you had a brilliant experience and that Jess provided amazing service. If you need any assistance in the future, please feel free to reach out!
  • Rating 5.0
    Excellent
    Response from Toomey Nissan Southend
    Thanks for the feedback!
  • Rating 5.0
    It was a great handover..mak was very helpful and explained everything..
    Response from Toomey Nissan Southend
    Hi Lorraine, thank you for your review! We're glad to hear the handover went smoothly and that Mak was helpful in explaining everything. If you need any assistance in the future, please feel free to reach out!
  • Rating 5.0
    Staff member was extremely helpful and took the time to explain everything in detail. I needed help switching over some car seats and he didn't hesitate to help. I've only ever driven the one car before and was anxious about the new car but everything was explained very clearly to me.
    Response from Toomey Nissan Southend
    Thank you for your review! We're so pleased to hear our staff member provided such detailed and helpful service, even assisting with switching car seats. It’s great to know they took the time to ease your worries by explaining everything clearly about your new car. If you need any assistance in the future, please feel free to reach out!
  • Rating 5.0
    Staff member was informative and helpful. I was worried that they wouldn't have the same level as attentiveness with Motability compared to a paying customer but I needn't have worried. He took the time to answer all of my questions and made the ordering process really easy.
    Response from Toomey Nissan Southend
    Hi Stephanie, thank you for your review! We're so glad to hear our staff member provided informative and attentive service, ensuring your Motability experience was just as seamless and valued as any other. It's great to know they answered all your questions and made the ordering process easy. If you need any assistance in the future, please feel free to reach out!
  • Rating 5.0
    Your dedication to providing excellent customer service is truly commendable. Your ability to connect with people and understand their needs is impressive. You have a natural talent for presenting information in a clear and engaging manner. Your enthusiasm for your work is contagious and inspires confidence in those around you. Thank you for being such a valuable asset.
    Response from Toomey Nissan Southend
    Hi Matthew, thank you for your thoughtful and kind words! It’s incredibly rewarding to know our dedication to customer service and understanding individual needs has made a positive impression. We strive to ensure every interaction is clear, engaging, and tailored to meet expectations. If you need any assistance in the future, please feel free to reach out!
  • Rating 5.0
    The dealer shop were very helpful and accommodating.the agent we was looked after by was amazing
    Response from Toomey Nissan Southend
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good customer service skills from mak will definitely recommend to friends
    Response from Toomey Nissan Southend
    Hi Laura, thank you for the recommendation! We’re delighted to hear that Mak provided excellent customer service. We look forward to welcoming you and your friends in the future!
  • Rating 5.0
    Excellent service from nissan southend lady called jessica ball was very acknowledgeable about how the scheme works.she told me what car was better for my needs as a family and helped ne get the car i wanted.really happy with it.
    Response from Toomey Nissan Southend
    Thank you for sharing your experience! We’re so glad Jessica was able to guide you through the process and help you find the perfect car for your family. Enjoy your new Nissan, and let us know if there’s anything more we can do for you!
  • Rating 5.0
    Excellent customer service skills and mak was very helpful would definitely recommend
    Response from Toomey Nissan Southend
    Thank you for your kind words! We're delighted to hear that Mak provided excellent service and was so helpful. We appreciate your recommendation!
  • Rating 5.0
    Brilliant dealership , salesman answered all my questions , he knew the model inside out . Very chatty, made me feel welcome over a cup of coffee , thank you
    Response from Toomey Nissan Southend
    Hi Linda, thank you for the fantastic feedback! We're so glad to hear you had a brilliant experience at our dealership and that the salesman made you feel welcome. It's great to know all your questions were answered and you enjoyed your visit. If you need anything else, we're always here to help!
  • Rating 5.0
    From choosing my new Nissan Qashqai to collection this week Makaram Akram gave a first class service, was helpful and professional throughout the process.
    Response from Toomey Nissan Southend
    Hi Ruby, thank you for the feedback. We're delighted that you received first class service, if you have any questions in the future - please feel free to reach out.
  • Rating 5.0
    Absolutely excellent, very approachable, answered every question I put to them .
    Response from Toomey Nissan Southend
    Thank you for your kind words! We're delighted to hear that you had an excellent experience and found the team approachable and responsive to your questions. If you need any further assistance, don’t hesitate to reach out!
  • Rating 5.0
    Great, looked after me. Kept me notified every step. Really helpful team.
    Response from Toomey Nissan Southend
    Thank you for sharing your experience! We're glad to hear that you felt well looked after and kept informed throughout the process. Our team is always here to help, and we're happy we could assist you. If you need anything further, don't hesitate to reach out!
  • Rating 5.0
    Absolutely brilliant and very helpful.
    Explained everything that I needed to know and answered and questions I had.
    Response from Toomey Nissan Southend
    Hi Lyndsey, thank you for the great feedback! We're thrilled to hear you had such a positive experience and that everything was explained clearly for you. If you have any more questions in the future, feel free to reach out. We're always here to help!
  • Rating 3.0
    Booked my car in arranged courtesy car no car when I got there so had to sit and wait for nearly 4 hours not very good customer service or care really
    Response from Toomey Nissan Southend
    Hi Mandy, we are sorry to hear to you have had a negative experience with us at Toomey Nissan. We understand why you feel this way and will take your feedback on board to improve in the future. Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Jack was very professional, I was really happy with the service we received
    Response from Toomey Nissan Southend
    Thank you for your wonderful review Reiss! We are delighted that Jack provided a very professional experience leaving you happy with the service you received. If you need any assistance please reach out to the team again.
  • Rating 5.0
    Very professional and attentive. Really pleased with the service. Thank you. 😊
    Response from Toomey Nissan Southend
    Good morning Lorraine! We are delighted to hear that during your experience our team were very professional and attentive throughout. If you need additional support please reach out to the team again.
  • Rating 5.0
    Very helpful and answered all my questions and concerns
    Response from Toomey Nissan Southend
    Thank you for your wonderful review, Harrison! We are pleased to hear that our team were very helpful and answered all of your questions and concerns. If you require further support please reach out to the team again. Thank you!
  • Rating 1.0
    Really poor.

    When collecting my car, I was just given the keys. No details or paperwork of the work carried out. I had to go back in and ask.

    Also, this is the third visit to this garage where they haven’t given my car a clean. I know they don’t have to, but it’s a nice touch when your car has had work/ a service carried out.

    I won’t be returning here and wouldn’t recommend this place.
    Response from Toomey Nissan Southend
    Hi Ronnie, we are sorry to hear about your experience with us at Nissan Southend Service. Would you be able to provide us with more information by emailing customerrelations@toomeymotorgroup.co.uk with your best contact details, we will do everything we can to help. Thank you.

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