The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Essex Ford Kent Elms
Welcome to Essex Ford Southend
We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.
When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.
We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jasmine Kempton
- Ricky Carr
- Josh Taylor
- Luke Rose-Pattenden
- Frankie Rickwood
- Jack Porter
- Kyla May
- Zoe Wilkes
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:00 |
Tuesday | 07:30 - 18:00 |
Wednesday | 07:30 - 18:00 |
Thursday | 07:30 - 18:00 |
Friday | 07:30 - 18:00 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- Colin Webster
- George Mann
Accessibility features at Essex Ford Kent Elms
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Essex Ford Kent Elms
- Rating 5.0Feb 19, 2024Excellent service
Jack even sent a video of the new car when it arrived in the Kent elms show room - Rating 5.0Jan 11, 2024Liuke was great from start to finish, little hiccup on our part but was all sorted in the end. Happy with the service we had definitely recommend that showroom
- Rating 5.0Nov 17, 2023Excellent service
- Rating 5.0Nov 16, 2023Amazing customer service by Luke Rose-Pattenden, after originally struggling to find the model and spec I wanted, luke managed to find me an alternative model and spec for the same cost, which turned out to be a lot more suitable.
He was amazing from start to finish and even picked up the car earlier then originally stated.
5 stars all around for Luke Rose-Pattenden, will definitely go to him for any future needs - Rating 5.0Nov 14, 2023My experience was A+ from the day I made an enquiry to the day I collected my new car and i don't believe it would have all been possible without the excellent customer service representative that was handling my experience (Luke Rose-Pattenden) that guy was amazing! Polite, informative, well-mannered,patient and very helpful which made things so much easier to understand. Great experience overall 👍🏾
- Rating 5.0Oct 31, 2023Absolutely superb. explained superbly by Luke and very helpful young man thank you
- Rating 5.0Oct 31, 2023Maisie was brilliant and very professional.kept us updated with the car.5 star service
- Rating 5.0Oct 27, 2023Luke who dealt with us was extremely helpful from start to finish
- Rating 5.0Oct 23, 2023Great customer service.
- Rating 5.0Oct 17, 2023Great customer service, really helpful, was struggling to get the model I wanted but in the end after me being a complete pain in what I wanted, luke at ford Kent elms found something perfect for me, really pleasedResponse from Essex Ford Kent ElmsOct 18, 2023Hi Jack - Thank you so much for your kind words!
We are so happy to hear that Luke was able to provide you with excellent service.
Thank you again for your positive review and we look forward to seeing you again soon,
Kind regards - Rating 5.0Oct 12, 2023Helpful in everythingResponse from Essex Ford Kent ElmsOct 13, 2023Hi Lesley, thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 6, 2023Very goodResponse from Essex Ford Kent ElmsOct 9, 2023Hi Alison - Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 2, 2023Excellent, Luke was very helpful and knowledgeable.Response from Essex Ford Kent ElmsOct 3, 2023Hi Julie - Thank you for your high star rating.
Kind regards, - Rating 5.0Sep 28, 2023Luke was very professional and couldn't do any more to make the entire experience as smooth and easy as possible.Response from Essex Ford Kent ElmsOct 2, 2023Hi Jason - Thank you for the great review and the feedback on Luke, we really appreciate it.
We look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Sep 14, 2023Luke was very helpfulResponse from Essex Ford Kent ElmsSep 15, 2023Hi Jason - Thank you for the great review and the feedback on Luke.
We really appreciate it and look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Sep 13, 2023Great customer serviceResponse from Essex Ford Kent ElmsSep 14, 2023Hi Darren - Thank you for your kind words - we're glad to have been of service!
Kind regards, - Rating 5.0Sep 5, 2023Jack was really helpful. Great service nice teamResponse from Essex Ford Kent ElmsSep 6, 2023Hi Joseph, thank you for the great review!
We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Aug 4, 2023Excellent service. Polite, Curteous and knowledgeable. Very Pleasant young man.Response from Essex Ford Kent ElmsAug 7, 2023Hi Alison - Thank you for the great review!
We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Jul 24, 2023Great customer service making it a very easy and smooth appointment.Response from Essex Ford Kent ElmsAug 3, 2023Toby - Thank you for the great review!
We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Jul 4, 2023Great serviceResponse from Essex Ford Kent ElmsJul 6, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards.
We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
Kind regards.