Motability Scheme at Essex Ford Kent Elms

Motability Scheme at Essex Ford Kent Elms

4.9
Rating 4.9
(74 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 12:30Closed Today

Welcome to Essex Ford Kent Elms

Our trained Motability specialists are here to support you throughout the duration of your lease.

Essex Ford Kent Elms can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Essex Ford Kent Elms on 01702783418 to make an appointment with our Motability specialist.

Contact information

Address
Kent Elms Corner
691 Prince Avenue
Southend SS0 0JA
GB
Phone Number
Call Essex Ford Kent Elms on 01702 783418
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 12:30
SundayClosed

Motability service specialists:

  • Colin Webster
  • George Mann
We recommend calling and booking an appointment before visiting.

Accessibility features at Essex Ford Kent Elms

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Click pin to expand map

Reviews at Essex Ford Kent Elms

  • Rating 5.0
    Excellent service very happy
  • Rating 5.0
  • Rating 5.0
    Great service as always loved loved how a video was done and sent to us
  • Rating 5.0
    Most helpful
  • Rating 5.0
    As usual a very friendly & helpful service. Zoe was lovely.
  • Rating 5.0
    Excellent service
    Jack even sent a video of the new car when it arrived in the Kent elms show room
  • Rating 5.0
    Liuke was great from start to finish, little hiccup on our part but was all sorted in the end. Happy with the service we had definitely recommend that showroom
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Amazing customer service by Luke Rose-Pattenden, after originally struggling to find the model and spec I wanted, luke managed to find me an alternative model and spec for the same cost, which turned out to be a lot more suitable.

    He was amazing from start to finish and even picked up the car earlier then originally stated.

    5 stars all around for Luke Rose-Pattenden, will definitely go to him for any future needs
  • Rating 5.0
    My experience was A+ from the day I made an enquiry to the day I collected my new car and i don't believe it would have all been possible without the excellent customer service representative that was handling my experience (Luke Rose-Pattenden) that guy was amazing! Polite, informative, well-mannered,patient and very helpful which made things so much easier to understand. Great experience overall 👍🏾
  • Rating 5.0
    Absolutely superb. explained superbly by Luke and very helpful young man thank you
  • Rating 5.0
    Maisie was brilliant and very professional.kept us updated with the car.5 star service
  • Rating 5.0
    Luke who dealt with us was extremely helpful from start to finish
  • Rating 5.0
    Great customer service.
    Response from Essex Ford Kent Elms
    Hi Darren - Thank you for the great review!
    We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    Great customer service, really helpful, was struggling to get the model I wanted but in the end after me being a complete pain in what I wanted, luke at ford Kent elms found something perfect for me, really pleased
    Response from Essex Ford Kent Elms
    Hi Jack - Thank you so much for your kind words!
    We are so happy to hear that Luke was able to provide you with excellent service.
    Thank you again for your positive review and we look forward to seeing you again soon,
    Kind regards
  • Rating 5.0
    Helpful in everything
    Response from Essex Ford Kent Elms
    Hi Lesley, thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Essex Ford Kent Elms
    Hi Alison - Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent, Luke was very helpful and knowledgeable.
    Response from Essex Ford Kent Elms
    Hi Julie - Thank you for your high star rating.
    Kind regards,
  • Rating 5.0
    Luke was very professional and couldn't do any more to make the entire experience as smooth and easy as possible.
    Response from Essex Ford Kent Elms
    Hi Jason - Thank you for the great review and the feedback on Luke, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    Luke was very helpful
    Response from Essex Ford Kent Elms
    Hi Jason - Thank you for the great review and the feedback on Luke.
    We really appreciate it and look forward to welcoming you back to the business again soon.
    Kind regards.

Similar Motability Scheme dealers