Motability Scheme at Steven Eagell Toyota St Albans

4.7
Rating 4.7
(56 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota St Albans

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota St Albans can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota St Albans on 01727223468 to make an appointment with our Motability specialist.

Contact information

Address
37-47 Radlett Road
Frogmore
St Albans AL2 2JX
GB
Phone Number
Call Steven Eagell Toyota St Albans on 01727 223468
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Haider Khawar
  • Sami Mahmoud
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • James Dey
  • Stephen Baker
  • Claude Cabia
  • Ashley Hailey-Law
  • Mikey Dong
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota St Albans

  • Rating 5.0
    Nice staffs
    Response from Steven Eagell Toyota St Albans
    Hi Silvia, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Helpful, responsive and friendly staff.
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Nicholas. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    It was a great experience.
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Kahraman. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 3.0
    I would have given 5 stars if there was disabled parking.
    Response from Steven Eagell Toyota St Albans
    Thank you for posting a review Sophie and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Excellent service, really helpful and knowledgeable
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Freddie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Representative was very helpful and knowledgeable
    Response from Steven Eagell Toyota St Albans
    Thank you so much for your kind words, Diana. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Excellent communication, customer care and servic service
    Response from Steven Eagell Toyota St Albans
    Hi Rita, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good
    Response from Steven Eagell Toyota St Albans
    Thank you for the positive rating, Fataneh, we really appreciate it, and we look forward to seeing you again in the future!
  • Rating 2.0
    Dirty footprints in car. Seat memory not working following service.
    Response from Steven Eagell Toyota St Albans
    Thank you for posting a review Deanna and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Hi, I’m so happy a gentleman, so friendly good service and your company where do you help me and good service so friendly I’m so happy
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Vahid. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very helpful staff. Great customer service adjusted to individual's needs.
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sonila. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent customer service albeit a little slow with the paperwork side.
    Response from Steven Eagell Toyota St Albans
    Thank you so much for your kind words, Linda. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    James was excellent, nothing was a problem. Great customer service
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Kenneth. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very good
    Response from Steven Eagell Toyota St Albans
    Hi Philip, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Fantastic customer service by Lynsey
    Response from Steven Eagell Toyota St Albans
    Hi Sean, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Impeccable service
    Response from Steven Eagell Toyota St Albans
    Hi Joy, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 4.0
    Car not washed
    Response from Steven Eagell Toyota St Albans
    Thank you for posting a review James and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 2.0
    Re your response, I will do that - however, I sent an email two weeks ago about this and had no response. No issues with service but I am sick of sales staff not listening to me! I have explained very clearly several times now that I won't be renewing my Motability car for at least a year, yet your staff use any excuse to call me and "Oh by the way...have you considered your next Motability car yet?" I asked the first time not to receive further calls, yet I am STILL getting them!
    Response from Steven Eagell Toyota St Albans
    Thank you for posting a review Sally and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Great customer service
    Response from Steven Eagell Toyota St Albans
    Hi Kim, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Is it good job everyone 👍👍🙏🏻🙏🏻
    I so friendly
    Response from Steven Eagell Toyota St Albans
    Thank you so much for your kind words, Vahid. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

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