Motability Scheme at Steven Eagell Toyota St Albans

4.8
Rating 4.8
(109 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota St Albans

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota St Albans can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota St Albans on 01727223468 to make an appointment with our Motability specialist.

Contact information

Address
37-47 Radlett Road
Frogmore
St Albans AL2 2JX
GB
Phone Number
Call Steven Eagell Toyota St Albans on 01727 874747
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Haider Khawar
  • Sami Mahmoud
  • Fazan Uddin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Dipesh Maru
  • Mikey Dong
  • Zahid Zaman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota St Albans

  • Rating 5.0
    Very knowledgeable and friendly service. Highly recommended
    Response from Steven Eagell Toyota St Albans
    Hello Pawel M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service knowledgeable and friendly. Our team at Steven Eagell Toyota St Albans is dedicated to providing the best experience possible, and your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 4.0

    He was a lovely, polite guy and very helpful. He explained everything clearly and made the process easy and stress-free.
    Response from Steven Eagell Toyota St Albans
    Dear Ghassem A.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service helpful and that the process was easy and stress-free. It is our goal to ensure every customer has a positive experience, and your kind words about our team member are greatly appreciated.

    If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota St Albans
    Dear Kahraman N.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at Steven Eagell Toyota St Albans. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible for all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Fazan was helpful, knowledgeable and friendly. He answered all of my questions and took away those he did not know. He maintained good email contact before the purchase and also after it. My new car is now on order, so roll on handover day!
    Response from Steven Eagell Toyota St Albans
    Hello Daniel,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your great experience with Fazan. It's wonderful to know that he was able to assist you effectively and maintain good communication throughout the process. We aim to provide the best service possible, and your feedback reassures us that we're on the right track.

    We're excited for you as you await the handover day of your new car. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Steven Eagell Toyota St Albans.
  • Rating 5.0
    Very helpful , the salesman made me feel totally at ease and helped me make a good choice in car. I’ve got my new car now the handover was so easy. I was very pleased with the service.
    Response from Steven Eagell Toyota St Albans
    Dear Maisie K.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesman made you feel at ease and assisted you in making a great choice for your new car. It's wonderful to know that the handover process was smooth and that you were pleased with the service you received.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you many happy journeys in your new car!
  • Rating 5.0
    Very nice. Explained things well
    Response from Steven Eagell Toyota St Albans
    Hello Billy,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Steven Eagell Toyota St Albans. It's wonderful to know that our team was able to explain things well and meet your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Easy & helpful great guy to deal with
    Response from Steven Eagell Toyota St Albans
    Thank you for taking the time to share your feedback. Until next time, take care!
  • Rating 5.0
    Fazan was so good with us. Highly recommend
    Response from Steven Eagell Toyota St Albans
    Hello Kurt, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Fazan provided you with excellent service. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Toyota St Albans. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Top man always willing to go that extra mile for the customer
    Response from Steven Eagell Toyota St Albans
    Hello Wayne,
    Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with us at Toyota St Albans. Our team is dedicated to providing exceptional service, and it's wonderful to know that our efforts to go the extra mile are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Great thank you.
    Response from Steven Eagell Toyota St Albans
    Hi Linda, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Car collected and dropped back as expected. Driver was very friendly and helpful.
    Response from Steven Eagell Toyota St Albans
    Hi Kitty, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Hi, it was a wonderful experience by Mr Sami Mahmoud who was very helpful from the beginning and made it very easy for us.
    Thanks very much
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Maryam. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Car was ready already when I came to collect
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Zahir. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Dealer was professional courteous punctual and friendly. Job took less than expected and car was returned washed and vacuumed.
    Response from Steven Eagell Toyota St Albans
    Hi Mark-Anthony, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 4.0
    Very good
    Response from Steven Eagell Toyota St Albans
    Thank you so much for your kind words, Ronald. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    My experience was amazing 👏🏽 The staff member was very supportive and helpful. 10/10
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Rebecca. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    I am always happy with the service I receive. The staff are always happy to help.
    Response from Steven Eagell Toyota St Albans
    Hi Sonila, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good.
    Response from Steven Eagell Toyota St Albans
    Hi Martin, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Sammy was brilliant, throughout the whole process. He was patient and helpful in so many ways when explaining things to me and made time for me when I had other questions in between appointments. As this car is my first automatic, and first hybrid, I was nervous and didn't know what half of the buttons did. Sammy explained them to me and showed me what features I can use to help me with driving when I'm in pain, and helped me figure out what adaptations I needed. He made the whole process feel very easy and smooth. I also part traded in my old car, and he sorted all of that out for me so it wasn't stressful at all and I just needed to sign some paperwork. He has also assured me that if I need anything else, even if it is just some questions, that I am welcome to come down and ask the team. I am very happy with my car, it has helped me so much already with being able to drive around in a way my old car couldn't assist me with. It is a really smooth and comfortable drive, and I'm extremely grateful to the mobility scheme the have the opportunity to get around easier, and I'm extremely grateful to Sammy for all of his help. The whole team are lovely, helpful, polite and welcoming.
    Response from Steven Eagell Toyota St Albans
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Alex. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Quick one and reliable
    Response from Steven Eagell Toyota St Albans
    Thank you so much for your kind words, Zahir. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

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