Motability Scheme at Gates Ford Stevenage

4.9
Rating 4.9
(204 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Ford Stevenage

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in Stevenage.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates Ford Stevenage on 01438366000 to make an appointment with our Motability specialist.

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Contact information

Address
Arlington Business Park
Gunnelswood Road
Stevenage SG1 2BE
GB
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Phone Number
Call Gates Ford Stevenage on 01438 366000
01438 366000
01438 366000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Clark
  • Oliver Hunt
  • Alexander Beadle
  • Jason Hare
  • Matt Simmonds
  • Stacy Mccallum
  • Darryl Addison
  • Ashleigh King
  • Collins Okoli
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Daniel Greenaway
  • Louise Hunt
  • Emily Delacy
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.
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Accessibility features at Gates Ford Stevenage

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Ford Stevenage

  • Rating 5.0
    Good
    Response from Gates Ford Stevenage
    Hello Kelly,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Gates Ford Stevenage. Your feedback is incredibly valuable, and we're delighted to know that our services met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Amazing and made it such a great easy experience
    Response from Gates Ford Stevenage
    Hello Charlie M.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an amazing and easy experience with us at Gates Ford Stevenage. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Stacy was very efficient and professional. The handover of my son's Motability vehicle was seamless.
    Response from Gates Ford Stevenage
    Dear Samuel C.,

    Thank you so much for taking the time to share your positive experience with us at Gates Ford Stevenage. We are thrilled to hear that Stacy provided efficient and professional service during the handover of your son's Motability vehicle. Ensuring a seamless process for our customers is a top priority, and it's wonderful to know we met your expectations.

    Your feedback is greatly appreciated and will be shared with Stacy and the team. We look forward to serving you again in the future.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    They was really good and helpful for my first time putting car in for a service and explained everything to me
    Response from Gates Ford Stevenage
    Hello Kallum,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your first experience with us for your car service was a good one. Our team always strives to be helpful and informative, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Very good experience.
    Stacy McCullum was very helpful she explained everything we needed to know.
    Response from Gates Ford Stevenage
    Hello Stephen V.,

    Thank you so much for taking the time to share your experience with us at Gates Ford Stevenage. We are thrilled to hear that you had a very good experience and that Stacy was able to assist you effectively. It's wonderful to know that she explained everything you needed to know, ensuring a smooth and informative visit.

    Your feedback is greatly appreciated and will be shared with Stacy and the team. We strive to provide excellent service to all our customers, and your kind words are a testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    We were very impressed by the video that I received. And the overall welcoming atmosphere.
    Response from Gates Ford Stevenage
    Hello Amanda,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you were impressed by the video and found the atmosphere welcoming. Our team at Gates Ford Stevenage is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. Your positive review is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,

    Hope
    Gates Ford Stevenage
  • Rating 5.0
    Great staff very friendly especially Matt
    Response from Gates Ford Stevenage
    Hello Lily B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Gates Ford Stevenage. It's fantastic to know that Matt and the rest of our staff made you feel welcome and provided the friendly service we strive for. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Swift no nonsense perfectly sorted.
    Response from Gates Ford Stevenage
    Hello Ross,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service swift and straightforward. At Gates Ford Stevenage, we strive to make every experience as seamless as possible, and it's wonderful to know we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Stacey was very helpful she explained everything highly recommend
    Response from Gates Ford Stevenage
    Hello Stephen V.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Stacey was able to assist you effectively and provide the information you needed. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Gates Ford Stevenage. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Great choice , super staff , friendly and very informative about the entire sales process… all good with me

    Thank you
    Response from Gates Ford Stevenage
    Hello Brad,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Gates Ford Stevenage. Our staff strives to be friendly and informative, and it's wonderful to know that we met your expectations throughout the sales process. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Easy to deal with.
    Response from Gates Ford Stevenage
    Hello Charlie C.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service easy to deal with. At Gates Ford Stevenage, we strive to make every experience as smooth and straightforward as possible for our customers. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    MATT WAS ABSOLUTELY AMAZING HE LOOKED AFTER US SO WELL WE WILL CONTINUE WITH FORD FOR EVER.CAR ALSO IS WOW
    Response from Gates Ford Stevenage
    Hello Steven R.,

    Thank you so much for your wonderful review! We're thrilled to hear that Matt provided you with such an amazing experience and that you're so pleased with your car. It's fantastic to know that you're happy with our service and that you'll continue with Ford. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Matt. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    It was very smooth .. Stacey was extremely helpful and nothing was too much trouble .. very professional and friendly … thank
    You
    Response from Gates Ford Stevenage
    Hello Alan B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was smooth and that Stacey was able to assist you in a professional and friendly manner. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Seamless from start to finish.
    Amazing communication and customer service.
    Would bot hesitate to recommend.
    Response from Gates Ford Stevenage
    Dear Leona M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Gates Ford Stevenage was seamless from start to finish. Our team strives to provide exceptional communication and customer service, and it's incredibly rewarding to know that we succeeded in making your experience a positive one.

    Your recommendation means a lot to us, and we are grateful for your kind words and the perfect rating. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Gates Ford Stevenage Team
  • Rating 5.0
    As always Matts customer service was impeccable.
    Always cheerful and happy to help you get the car you want.
    Response from Gates Ford Stevenage
    Dear Cheryl S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matt provided you with impeccable customer service and that his cheerful and helpful nature made your experience enjoyable. Your kind words mean a lot to us and motivate our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford Stevenage.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Matt was extremely helpful and informative from start to finish, it was such a quick and smooth process!

    A true asset to the team!
    Response from Gates Ford Stevenage
    Hi Jack,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Matt was able to assist you effectively and make the process quick and smooth. Your kind words about his helpfulness and informative nature truly mean a lot to us. We are proud to have Matt as part of our team, and your feedback reinforces the hard work and dedication he brings to his role.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford Stevenage.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    Matt gave amazing performance and showed all the benefits of the chosen car.
    His customer service was impeccable.
    Response from Gates Ford Stevenage
    Dear Cheryl S.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Matt provided you with an amazing experience and that his customer service was impeccable. It's great to know that he was able to effectively showcase all the benefits of the car you chose. Your satisfaction is our top priority, and your kind words truly mean a lot to us. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Great communications, taken in on time .
    Response from Gates Ford Stevenage
    Hello Leysa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our communications and that everything was handled on time. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Fast, easy, polite people always friendly and helpful, a really great place to come and bring the motability cars from work, would highly recommend
    Response from Gates Ford Stevenage
    Dear Natasha D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Gates Ford Stevenage. Our team strives to provide fast, friendly, and helpful service to all our customers, and it’s fantastic to know that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you need assistance with your Motability cars.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Amazing could not have asked for a better experience
    Response from Gates Ford Stevenage
    Hello Steven R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Gates Ford Stevenage. Our team is dedicated to providing the best service possible, and it’s incredibly rewarding to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team

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