Motability Scheme at Gates BYD Stevenage
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates BYD Stevenage
Established in 1920, Gates are a family-owned and operated BYD dealership with locations in Essex and Hertfordshire including the welcoming dealership in Stevenage
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact information
Address
Arlington Business Park
Whittle Way
Stevenage SG1 2BE
GB
Phone Number
Call Gates BYD Stevenage on 01992 821015
01992 821015
Website
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Oliver Hunt
- Ashleigh King
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:30 |
| Sunday | Closed |
Motability service specialists:
- Daniel Greenaway
- Louise Hunt
- Emily Delacy
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gates BYD Stevenage
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates BYD Stevenage
- Rating 5.0May 29, 2025Excellent customer service
- Rating 5.0May 9, 2025⭐️⭐️⭐️⭐️⭐️ (If I could give 100 stars, I would!)**
I had an outstanding experience at Gates BYD Stevenage, thanks to the exceptional service from Ashleigh King. From the very first test drive to collecting my vehicle, everything was handled with professionalism and care.
**Above and Beyond Service**
Ashleigh took the time to understand my specific needs, including a few adjustments related to my disability. I only had to mention them once—she remembered everything and handled it seamlessly without me needing to repeat myself.
**Truly Caring and Dedicated**
At one point, I called with a question on her day off. I was told an email would be sent to her, and I expected a reply the next day. To my surprise, she called me back with an answer within 10 minutes—on her day off! That level of dedication is rare.
**A Personal, Human Touch**
Throughout the entire process, I felt genuinely valued as a person, not just another customer reference number. Even after collecting the vehicle, Ashleigh let me know I could still reach out if I needed anything.
**Outstanding First-Time Performance**
What’s even more impressive is that this was her first time handling a Motability case. You’d never have known—she was knowledgeable, respectful, and incredibly attentive.
Thank you, Ashleigh and Gates BYD Stevenage, for a flawless and heartwarming experience. Highly recommend! - Rating 5.0May 2, 2025I originally dealt with a lovely young lady named Ashleigh King when I went to arrange a test drive. She was absolutely fantastic
I informed her of some reasonable adjustments i required which she implemented immediately and never forgot
When i returned a while later to place my order i requested her again and she had remembered all my needs and gave all the support I needed
It was such an easy and pleasant process I almost didn't want to leave! I later found out that this was her very first time processing a motability order which made the service she provided all the more impressive! A master class in customer service! Thank you Ashleigh!