Motability Scheme at Gates of Stevenage Ford

4.8
Rating 4.8
(7 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00

Welcome to Gates of Stevenage Ford

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London including the modern, welcoming FordStore in Stevenage.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates of Stevenage Ford on 01438900709 to make an appointment with our Motability specialist.

Contact information

Address
Arlington Business Park
Gunnelswood Road
Stevenage SG1 2BE
GB
Phone Number
Call Gates of Stevenage Ford on 01438 900709
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Oliver Hunt
  • Alexander Beadle
  • Jason Hare
  • Mark Rose
  • Matt Simmonds
  • Stacy Mccallum
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday07:30 - 17:30
SundayClosed

Motability service specialists:

  • Peter Jones
  • Megan Lammin
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.
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Accessibility features at Gates of Stevenage Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates of Stevenage Ford

  • Rating 5.0
    Excellent service. Everything was explained clearly and professionally. Jason Hare has kept us up todate all along. Once I had decided to renew my mobility car. I would recommend Ford to family and friends.
    Response from Gates of Stevenage Ford
    Hi Debra, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jason receives recognition for his fantastic customer service which he provided to you. Kind regards, Alion - Gates Ford.
  • Rating 5.0
    Jason was calm and easy to talk to and very helpful at handover showed me the controls. There was no rush with him . I would recommend him
    Response from Gates of Stevenage Ford
    Hi Patrick, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Jason, we hope to see you again soon! Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Great customer service
    Response from Gates of Stevenage Ford
    Thank you for your high star rating. We're thrilled to see that you enjoyed your visit and look forward to seeing you again one day. Take care, Alison - Gates Ford.
  • Rating 5.0
    Brilliant help couldn’t ask for any better
    Response from Gates of Stevenage Ford
    Hello Karen. Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you are happy with the service you received and look forward to welcoming you again in the future. Take care, Alison - Gates Ford.
  • Rating 4.0
    I am a Motability client and I found that there was too many messages about will you still becoming, which put me off a bit. Also it was found two tyres were needed, but was asked I suppose you would be taking car to Quickfit, which I found unusual. Also as a couple of things on car needed doing why no one said it will be a longer wait?
    Response from Gates of Stevenage Ford
    Hi Terrence, thank you for taking your time to leave this feedback. We have forwarded your review onto the relevant management team who will look into your concerns in more depth. Kind Regards, Alison - Gates Ford.
  • Rating 5.0
    Great customer service from Mark. He kept me updated, even despite the long wait.
    Response from Gates of Stevenage Ford
    Thank you for your high star rating. We're thrilled to see that you enjoyed your visit at Gates of Stevenage. Take care, Alison - Gates Ford.
  • Rating 5.0
    Very helpful and understanding of my needs
    Response from Gates of Stevenage Ford
    Thank you for your high star rating. We pride ourselves on our customer services and are pleased to hear you had a great experience at Gates of Stevenage. Take care, Alison - Gates Ford.
Displaying reviews 1 - 3 out of the 7 most recent
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