Motability Scheme at Gates of Stevenage

4.9
Rating 4.9
(153 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00

Welcome to Gates of Stevenage

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates of Stevenage on 01438900709 to make an appointment with our Motability specialist.

Contact information

Address
Arlington Business Park
Gunnelswood Road
Stevenage SG1 2BE
GB
Phone Number
Call Gates of Stevenage on 01438 900709
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Clark
  • Oliver Hunt
  • Alexander Beadle
  • Jason Hare
  • Mark Rose
  • Matt Simmonds
  • Stacy Mccallum
  • Kie Wearn
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Peter Jones
  • Justin Hartley
  • Elliot Hielscher
  • Daniel Greenaway
  • Louise Hunt
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.
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Accessibility features at Gates of Stevenage

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates of Stevenage

  • Rating 5.0
    The sales representative at Gates has always been very helpful in his advice on the Focus Estate and keeping me informed about what was happening on the production of the new car and meeting the timescales as he did with the Mondeo Gates supplied to me in November 2021.

    I use a wheelchair for distance purposes and the customer sales representative has always provided a helping hand in getting my folded wheelchair in and out of the boot of my cars
    Response from Gates of Stevenage
    Hi John, Thank you for your kind words - we're glad to have been of service! - Lucy
  • Rating 5.0
    Kept me well updated and returned car so I could go to appointment. Thank you
    Response from Gates of Stevenage
    Hi Miriam, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
  • Rating 5.0
    The whole experience was very easy and the whole process was very smooth
    Response from Gates of Stevenage
    Hi Jamie, thank you for taking the time to leave us a review about your visit. Many thanks Harry - Gates Ford
  • Rating 5.0
    Great customer service
    Response from Gates of Stevenage
    Hi Gary. Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford
  • Rating 5.0
    Fine
    Response from Gates of Stevenage
    Hi John. Thank you for your kind words! Many Thanks Harry - Gates Ford.
  • Rating 5.0
    Excellent
    Response from Gates of Stevenage
    Hello Donna. Thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
  • Rating 5.0
    Great salesman very helpful and really nice guy I found Matt to be
    Response from Gates of Stevenage
    Hi John. Thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
  • Rating 5.0
    No issues. All good. Jason was excellent. Clear, concise, a credit to the dealership.
    Response from Gates of Stevenage
    Hello Garry. Thank you for taking the time to leave us a review about your visit. I will forward the good review to Jason. Many Thanks, Harry - Gates Ford
  • Rating 5.0
    Fast and reliable
    Response from Gates of Stevenage
    Hi Sabrina. Thank you for taking the time to leave us a review about your visit. Many Thanks, Harry - Gates Ford
  • Rating 5.0
    A very easy and professional service that solved my issue
    Response from Gates of Stevenage
    Hi Michele, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
  • Rating 5.0
    First class from start to finish. Would recommend,
    Response from Gates of Stevenage
    Thank you for your kind words - we're glad to have been of service! Take Care, Alison - Gates Ford.
  • Rating 5.0
    Fantastic service and Matt was very helpful and patient. The whole process was made very easy and Matt went above and beyond to support me.
    Response from Gates of Stevenage
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Great full service but need fix it oil leak from gearbox why not same day fit it why booking repair again on 23rd August
    Response from Gates of Stevenage
    Hi Roger. Thank you for leaving your review. We are glad that you had a good experience with our Service department. If you would like to speak to someone about your next appointment please send your contact details to marketing@gates.co.uk. Many thanks, Lucy - Gates Ford
  • Rating 5.0
    Very clear and helpful advice. Regular communication to support completion.
    Response from Gates of Stevenage
    Hi Bonny. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
    Many thanks, Lucy - Gates Ford
  • Rating 5.0
    Excellent communication. Fast service and very easy to get done.
    Response from Gates of Stevenage
    Hello Martina C.. Thank you for taking the time to leave us a review about your visit. Lucy - Gates Ford
  • Rating 5.0
    Jason was very friendly and very accommodating.
    Response from Gates of Stevenage
    Thank you for your kind words - we're glad to have been of service! Many thanks, Lucy - Gates Ford
  • Rating 5.0
    Great customer service
    Response from Gates of Stevenage
    Thank you for your high star rating.
  • Rating 5.0
    Alex is an asset to Ford gates. He has gone above and beyond and demonstrated fantastic customer service skills. He is very knowledgeable in his field and made me feel at ease throughout the whole process. He talked me through everything and kept me informed. Many thanks to Alex and his team.
    Response from Gates of Stevenage
    Hi Chrystian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Alex receives recognition for his fantastic customer service which he provided to you. Kind regards, Lucy - Gates Ford.
  • Rating 5.0
    Brilliant, especially Mr j Hare.
    Response from Gates of Stevenage
    Thank you for choosing us for your Motability car! We will pass on the positive feedback to the team at Stevenage. We look forward to seeing you again soon. Thanks, Lucy - Gates Ford
  • Rating 5.0
    Excellent service from start to finish
    Response from Gates of Stevenage
    Hi Luke, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience at Gates of Stevenage, we hope to see you again soon! Kind regards, Alison - Gates Ford.

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