The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates of Stevenage Ford
Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London including the modern, welcoming FordStore in Stevenage.
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact Gates of Stevenage Ford on 01438900709 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 18:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Lee Clark
- Oliver Hunt
- Alexander Beadle
- Jason Hare
- Mark Rose
- Matt Simmonds
- Stacy Mccallum
- Kie Wearn
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 13:30 |
Sunday | Closed |
Motability service specialists:
- Peter Jones
- Justin Hartley
- Elliot Hielscher
- Daniel Greenaway
Accessibility features at Gates of Stevenage Ford
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates of Stevenage Ford
- Rating 5.0Aug 9, 2024First class from start to finish. Would recommend,Response from Gates of Stevenage FordAug 13, 2024Thank you for your kind words - we're glad to have been of service! Take Care, Alison - Gates Ford.
- Rating 5.0Aug 8, 2024Fantastic service and Matt was very helpful and patient. The whole process was made very easy and Matt went above and beyond to support me.Response from Gates of Stevenage FordAug 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Alison - Gates Ford.
- Rating 5.0Aug 6, 2024Great full service but need fix it oil leak from gearbox why not same day fit it why booking repair again on 23rd AugustResponse from Gates of Stevenage FordAug 7, 2024Hi Roger. Thank you for leaving your review. We are glad that you had a good experience with our Service department. If you would like to speak to someone about your next appointment please send your contact details to marketing@gates.co.uk. Many thanks, Lucy - Gates Ford
- Rating 5.0Aug 6, 2024Very clear and helpful advice. Regular communication to support completion.Response from Gates of Stevenage FordAug 6, 2024Hi Bonny. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Many thanks, Lucy - Gates Ford - Rating 5.0Jul 23, 2024Excellent communication. Fast service and very easy to get done.Response from Gates of Stevenage FordJul 24, 2024Hello Martina C.. Thank you for taking the time to leave us a review about your visit. Lucy - Gates Ford
- Rating 5.0Jul 1, 2024Jason was very friendly and very accommodating.Response from Gates of Stevenage FordJul 2, 2024Thank you for your kind words - we're glad to have been of service! Many thanks, Lucy - Gates Ford
- Rating 5.0Jun 26, 2024Great customer serviceResponse from Gates of Stevenage FordJun 26, 2024Thank you for your high star rating.
- Rating 5.0Jun 24, 2024Alex is an asset to Ford gates. He has gone above and beyond and demonstrated fantastic customer service skills. He is very knowledgeable in his field and made me feel at ease throughout the whole process. He talked me through everything and kept me informed. Many thanks to Alex and his team.Response from Gates of Stevenage FordJun 25, 2024Hi Chrystian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Alex receives recognition for his fantastic customer service which he provided to you. Kind regards, Lucy - Gates Ford.
- Rating 5.0Jun 19, 2024Brilliant, especially Mr j Hare.Response from Gates of Stevenage FordJun 19, 2024Thank you for choosing us for your Motability car! We will pass on the positive feedback to the team at Stevenage. We look forward to seeing you again soon. Thanks, Lucy - Gates Ford
- Rating 5.0Jun 11, 2024Excellent service from start to finishResponse from Gates of Stevenage FordJun 12, 2024Hi Luke, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience at Gates of Stevenage, we hope to see you again soon! Kind regards, Alison - Gates Ford.
- Rating 5.0Jun 11, 2024Very good they were nice and friendly would recommendResponse from Gates of Stevenage FordJun 11, 2024Thank you for the great review and the feedback on your visit, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Alison - Gates Ford.
- Rating 5.0May 24, 2024Very goodResponse from Gates of Stevenage FordMay 24, 2024Thank you for your kind words - we're glad to have been of service!
Kind regards, Lucy - Gates Ford - Rating 5.0May 18, 2024Alex Beadle was fantastic, he went above and beyond to get me my dream car, im so very happy with it.
The whole process was easy and stress stress free and Alex is so friendly and helpful.Response from Gates of Stevenage FordMay 20, 2024Hi Sarah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Alex receives recognition for his fantastic customer service which he provided to you. Kind regards, Alison - Gates Ford. - Rating 5.0Apr 29, 2024Matt at Gates is the best. After having a bad experience with no customer service and being left in limbo for months, Matt sorted a car for us in days! We are super happyResponse from Gates of Stevenage FordApr 29, 2024Hi Carli, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Matt, we hope to see you again soon! Kind regards, Alison - Gtaes Ford.
- Rating 5.0Apr 25, 2024Matt at Gates is amazing. We had problems with another dealer and waited for six months with no update. We ordered a car with Matt that was already built and it arrived in less than a weekResponse from Gates of Stevenage FordApr 26, 2024Dear Carli, thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Enjoy driving your new car and we look forward to welcoming you back in the future. Best wishes, Sandra - Gates Ford
- Rating 5.0Apr 24, 2024Mark was absolutely fantastic, He made the whole experience so smooth and easy. He went above and beyond to find my car and have it ready for me in a really quick time frame. I could not recommend mark any more for anyone looking for their motability car . Thank you again Mark for helping a damsel in distress ! You’re a star ! 🌟Response from Gates of Stevenage FordApr 24, 2024Hi Casey, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mark receives recognition for his fantastic customer service which he provided to you. Enjoy driving your new car and we look forward to welcoming you back in the future. Kind regards, Sandra - Gates Ford
- Rating 5.0Apr 10, 2024Great experience,amazing service and quality and helpful staffResponse from Gates of Stevenage FordApr 11, 2024Dear Delia, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
- Rating 5.0Mar 26, 2024The young lady was very helpful went through everything on the new car and even set my computer up on the vehicle for me ten out of ten for herResponse from Gates of Stevenage FordMar 26, 2024Dear Steven, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
- Rating 5.0Mar 25, 2024Thank you for a lovely easy experience I will always come back to fordResponse from Gates of Stevenage FordMar 25, 2024Dear Kole, thank you for your kind words - we're glad to have been of service and look forward to welcoming you back in the future. Best wishes, Sandra - Gates Ford
- Rating 5.0Mar 12, 2024Very goodResponse from Gates of Stevenage FordMar 19, 2024Dear Anthony, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford