Motability Scheme at Gates Ford Stevenage

4.9
Rating 4.9
(215 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Ford Stevenage

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in Stevenage.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates Ford Stevenage on 01438366000 to make an appointment with our Motability specialist.

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Contact information

Address
Arlington Business Park
Gunnelswood Road
Stevenage SG1 2BE
GB
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Phone Number
Call Gates Ford Stevenage on 01438 366000
01438 366000
01438 366000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Clark
  • Oliver Hunt
  • Alexander Beadle
  • Jason Hare
  • Matt Simmonds
  • Stacy Mccallum
  • Darryl Addison
  • Ashleigh King
  • Collins Okoli
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Daniel Greenaway
  • Emily Delacy
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.
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Accessibility features at Gates Ford Stevenage

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Ford Stevenage

  • Rating 5.0
    Excellent
    Response from Gates Ford Stevenage
    Dear Carla M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Gates Ford Stevenage. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Excellent as always. Staff friendly
    Always leave at with them night before and they ring me when to collect from them next day.
    Response from Gates Ford Stevenage
    Hello Kyle,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently have an excellent experience with us at Gates Ford Stevenage. Our team takes great pride in providing friendly and efficient service, and it's fantastic to know that our efforts are appreciated.

    We look forward to continuing to meet your expectations and are always here to assist you with your mobility needs. If you ever have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Excellent service throughout Matt kept me informed all the way till we picked up vehicle. He explained everything would definitely recommend Matt to others.
    Response from Gates Ford Stevenage
    Dear Andrew B.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received excellent service from Matt and that he kept you well-informed throughout the process. It's wonderful to know that everything was clearly explained and that you would recommend Matt to others. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Excellent. Dealing with Jason has been very pleasant. His knowledge of the process and calmness reassured me the entire time
    Response from Gates Ford Stevenage
    Hello Erini M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear about your positive experience with Jason. It's great to know that his knowledge and calm demeanor made the process reassuring for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Great service as always thank you
    Response from Gates Ford Stevenage
    Hello Callum,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive great service from us. Your feedback is incredibly valuable and motivates our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Communication from ford dealership could be much better on status of the order
    Response from Gates Ford Stevenage
    Hello Melody,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback and are glad to hear that you are satisfied with our services overall. However, we understand that communication regarding the status of your order could be improved. Your input is invaluable to us, and we are committed to enhancing our communication processes to ensure a better experience for you and all our customers in the future.

    If you have any further questions or need updates on your order, please feel free to reach out to us directly. We are here to help and ensure you have a smooth experience with the Motability Scheme at Gates Ford Stevenage.

    Thank you once again for your feedback.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    Great from start to finish. Kept us informed. Handover went smoothly.
    Overall very happy and would recommend the ford team at Stevenage
    Response from Gates Ford Stevenage
    Hello Cameron K.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Gates Ford Stevenage was great from start to finish. Keeping our customers informed and ensuring a smooth handover are top priorities for us, and it's fantastic to know that we met your expectations.

    Your recommendation means a lot to our team, and we are delighted to have earned your trust and satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Perfect. No complaints. Hot drink and cold water gratis vending. Very happy.
    Response from Gates Ford Stevenage
    Dear Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a perfect experience with us at Gates Ford Stevenage. It's great to know that you enjoyed the complimentary hot drinks and cold water. Your satisfaction is our top priority, and your feedback truly means a lot to us.

    We look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,

    The Gates Ford Stevenage Team
  • Rating 5.0
    Excellent knowledge and customer service
    Response from Gates Ford Stevenage
    Hello Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Gates Ford Stevenage. Our team takes great pride in providing excellent knowledge and customer service, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Overall good
    Response from Gates Ford Stevenage
    Thanks for leaving a review. Many Thanks, Harry - Gates
  • Rating 5.0
    Ford dealer call Matthew Simmonds r nice and helpful. It smoothly
    Response from Gates Ford Stevenage
    Hello Philip,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a smooth experience with us and that Matthew was able to assist you effectively

    Best regards,
    Harry - Gates
  • Rating 5.0
    Good
    Response from Gates Ford Stevenage
    Hello Kelly,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Gates Ford Stevenage. Your feedback is incredibly valuable, and we're delighted to know that our services met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Amazing and made it such a great easy experience
    Response from Gates Ford Stevenage
    Hello Charlie M.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an amazing and easy experience with us at Gates Ford Stevenage. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Stacy was very efficient and professional. The handover of my son's Motability vehicle was seamless.
    Response from Gates Ford Stevenage
    Dear Samuel C.,

    Thank you so much for taking the time to share your positive experience with us at Gates Ford Stevenage. We are thrilled to hear that Stacy provided efficient and professional service during the handover of your son's Motability vehicle. Ensuring a seamless process for our customers is a top priority, and it's wonderful to know we met your expectations.

    Your feedback is greatly appreciated and will be shared with Stacy and the team. We look forward to serving you again in the future.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    They was really good and helpful for my first time putting car in for a service and explained everything to me
    Response from Gates Ford Stevenage
    Hello Kallum,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your first experience with us for your car service was a good one. Our team always strives to be helpful and informative, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Very good experience.
    Stacy McCullum was very helpful she explained everything we needed to know.
    Response from Gates Ford Stevenage
    Hello Stephen V.,

    Thank you so much for taking the time to share your experience with us at Gates Ford Stevenage. We are thrilled to hear that you had a very good experience and that Stacy was able to assist you effectively. It's wonderful to know that she explained everything you needed to know, ensuring a smooth and informative visit.

    Your feedback is greatly appreciated and will be shared with Stacy and the team. We strive to provide excellent service to all our customers, and your kind words are a testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    We were very impressed by the video that I received. And the overall welcoming atmosphere.
    Response from Gates Ford Stevenage
    Hello Amanda,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you were impressed by the video and found the atmosphere welcoming. Our team at Gates Ford Stevenage is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. Your positive review is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,

    Hope
    Gates Ford Stevenage
  • Rating 5.0
    Great staff very friendly especially Matt
    Response from Gates Ford Stevenage
    Hello Lily B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Gates Ford Stevenage. It's fantastic to know that Matt and the rest of our staff made you feel welcome and provided the friendly service we strive for. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Swift no nonsense perfectly sorted.
    Response from Gates Ford Stevenage
    Hello Ross,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service swift and straightforward. At Gates Ford Stevenage, we strive to make every experience as seamless as possible, and it's wonderful to know we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Stacey was very helpful she explained everything highly recommend
    Response from Gates Ford Stevenage
    Hello Stephen V.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Stacey was able to assist you effectively and provide the information you needed. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Gates Ford Stevenage. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team

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